Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
TSG Global Long Code SMS Solution
1. The difference is what we create! Reliability, Quality, Single Management GUI, Accuracy, Professionalism and Success!
2. Reliability/Accuracy/Quality TSG built it’s network based on Carrier Class reliability with geographically redundant(East/West Coast) separated Origination and Termination Clusters UPS/Generator, battery back-up and Tier I IP redundancy which allows for unmatched uptimes Our Custom designed Cobra Routing Technology primarily signals the traffic therefore ensuring direct RTP(Voice) connectivity from our client direct to the Tier I network ensuring the highest voice quality Cobra Routing System will post CDR within 4 minutes of call completion and the PCAP of the call within 10 minutes all within the clients immediate reach. No trouble ticket to waste man hours Our Custom audit engine ensures the rating and mediation of calls is accurate before the taxing is applied Routing changes on the fly controllable by client in single or bulk format Tools that allow for a deeper understanding of traffic profile
4. Easy Management Tools TSG has developed a simple customer interface that allows for easy designated management responsibilities with separate sub account access rights chosen by the client Drop Down management of new orders, porting, tracking, billing, NOC requests in a single number or bulk format Simple but clear communications between customer and TSG team with user friendly interface allows for maximum efficiency in all aspect of the relationship Routing Access that allows for maximum control of costs and services critical to the client Advanced routing schematics chosen by client for proper BCP(Business Continuity Plan,) and DR(Disaster Recovery)
9. Emerging Technology Stay ahead with TSG TSG prides itself on development and emerging markets TSG embraced SMS enablement of our local DIDs into production as of March 2009 This technology is a clear differentiator for our clients to retain, as well as, grow their market share TSG bridges the gap between texting to and from the cellular service providers with SMPP services TSG FlexTalkSMS frees our clients from the labor intensive cost prohibitive short code environment into a cost effective easy to deploy DID methodology TSG enables client to interface via a traditional BIND or HTTP(S) connection with a 4-6 second delivery time