Solution to the Shortage of Real Leaders in the 21st Century.

1. Why Leaders in 21st
Century fail
– an overview
RAJUL LOKHANDWALA
LPGD/OC11/0317
Specialization: E-BUSINESS
Viva on: 18-03-2013 at 18.15 hrs
WELINGKAR INSTITUTE OF MANAGEMENT
DEVELOPMENT & RESEARCH
Year of Submission: February, 2013
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2. Reasons for Selecting this
topic
• Davos 2013, crisis of Leadership
• Leadership is an unsolved mystery
• True leaders inspire any outfit
• My passion to follow Great leaders of
sports, politics and business
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3. Role Model of the 21st
Century
Leader
• Needs deep Learning agility
• Great leaders are hands-on
• Develop other new leaders
• Right leader for a given situation
• Ability to influence & motivate
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4. 21st
Century Challenges for
Leaders
• Unreasonable customer expectations
• Trend of doing more with less
• Working globally across multi-cultures
• Challenging & complex environment
• Information & new technology overload
• Adaptability to collaboration & network
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5. Inadequate Cultural Intelligence
(CQ) of Global leaders may prove
fatal
• Capacity to adapt effectively across different
cultures to gain strategic advantage
• Develop cultural intelligence quickly
• Cultivate metacognition, cultural thinking
& learning to seek cooperation from
others 5

6. E-Leadership and Trust Building in
Virtual Teams is necessary
• compensating for the lack of face-to-face
interaction, is a vital challenge
• communication challenge for virtual
teams is building relationships
• Trust is critical in virtual work in the absence of
direct supervision
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7. Critical mistakes, Leaders make, while
leading Knowledge Workers
• Knowledge work is less standardized and
structured
• need to be committed to enjoy their jobs
• own their key production mean – brains
• offering more money to inspire them
• Excluding them from team decisions 7

8. Absence of Attitude, X-Factor
makes Leaders mediocre
• attitude and creativity are interconnected
• X-Factor is something extra and special
• Our attitude is a manifestation of our
choices and desires and believed values
• Immense impact that attitude has on
performance during crisis situations
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9. Emotional Intelligence (EQ) – the
sharpest Leadership Tool
• EQ, is the ability to understand and manage
both your own emotions, and those of the
people around you. Five Elements are
• Self-awareness
• Self-regulation
• Motivation
• Empathy
• Social skills
• Most desired survival skill for Leaders is9

10. Poor execution by Leaders, responsible
for Mergers & Acquisitions failure
• failure rates typically range from 50% to
70 %
• Poor execution more responsible cause
than strategy fit for most failures
• Cultural and people implications rarely
receive as much attention
• Respect the identities and self-esteem of10

11. Transformation Efforts Fail when
Leaders are unable to guide the Change
• Harvard professor John P. Kotter, in his book
“LEADING CHANGE”, shows ways,
• Establishing a Sense of Urgency
• Creating a Powerful Guiding Coalition
• Having clear vision & communicating it
strongly
• Planning for, and Creating, Short-Term Wins
• Not declaring Victory Too Soon 11

12. Without Happiness Leaders cannot
succeed
• What comes first in one’s life success or
happiness?
• an old Chinese proverb, happiness
consists of three things;
• someone to love
• something to do
• something to hope for 12

13. Why Leaders lose their way to self-
destruction & Shame
• Why do leaders known for integrity and
leadership engage in unethical activities?
• Greed for money, power, & prestige at any cost leads
to losing moral, ethics & values
• Get to the top by imposing their will, but they develop
an impostor complex
• Should surround themselves with people telling
them the truth 13

14. Stalling E-Development will be a
sure way to lose the lead
• Dealing with Resistance to Change
• Adopting effective change management
strategy
• E-information, E-commerce, E-business
and C-commerce, the four pillars
• Customer Relationship Management
(CRM)
• Enterprise Resources Planning (ERP)
• Supply Chain Management (SCM)
• Successful diffusion of new technologies
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15. Some Most Common Reasons, Why
Leaders Fail
• Poor listening skills
• Fear of competition from followers
• Basking in their past success
• Blaming external factors for failures
• Leaders in denial sugarcoat current reality
• Risk aversion, driven by a fear of failure
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16. Recommendations and Conclusions
• "Learn from the mistakes of others... you can't
live long enough to make them all yourselves!!"
Chanakya
• Simplify business by masking complexity
• Find the right mix of global and local
• Good leaders can be born, but most are made
• E-leadership is a new leadership paradigm
• Maintaining work-life balance—in 24x7 paradigm
• Cultivate global, multi-cultural mindset
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