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Puneet Kumar Arora
UX Team
Puneet Kumar Arora
UX Team
 What is IoT
 Financial Impact of IoT
 Challenges in IoT Adoption
 Creating IoT experience
 Measuring success
 Questions
 The internet of things is a global network of
computers, sensors and actuators connected
through internet protocols to create an
informed and collaborative experience between
humans and their surroundings.
 Examples: Smart wearables, Smart consumer
appliances such as ovens, TVs, washing
machines etc. Smart meters.
 Gartner predicts the IoT industry to be $1.9TN in size by
2020
 McKinsey thinks it could be as large as $6.2TN by 2025
 Intel forecasted 15BN devices were already connected to
the internet in 2015 alone
 Financial services, Retail, Transportation, Security/Safety,
IT, Manufacturing, Automotive, Energy and Healthcare
are going to be the major players in IoT adoption.
 In terms of financial investors, over $1.6BN was invested
into IoT companies by venture capital firms in 2014 alone
 Infrastructure & Interoperability
 Education
 Inadequate security and privacy protections for
user data
 Concrete use cases and compelling value
propositions.
 Uniform experience across all devices
  Real time experience
 Minimalist Design
What’s the difference?
Strong Emphasis on UX, but Less on GUI
Quality, Not Quantity
Different User Segments
Branding Beyond Pixels
Designing With Data
Network Outages
How User Experience brings in the
smartness depends majorly on 4
characteristics:
 No-brainer installation
Quick feedback
Visibility of vital information
Comfort and convenience
UX KPIs
Task success rate
Time on task
User error rate
UX for Internet of things == Experience of Things

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UX for Internet of things == Experience of Things

  • 1. Puneet Kumar Arora UX Team Puneet Kumar Arora UX Team
  • 2.
  • 3.  What is IoT  Financial Impact of IoT  Challenges in IoT Adoption  Creating IoT experience  Measuring success  Questions
  • 4.  The internet of things is a global network of computers, sensors and actuators connected through internet protocols to create an informed and collaborative experience between humans and their surroundings.  Examples: Smart wearables, Smart consumer appliances such as ovens, TVs, washing machines etc. Smart meters.
  • 5.  Gartner predicts the IoT industry to be $1.9TN in size by 2020  McKinsey thinks it could be as large as $6.2TN by 2025  Intel forecasted 15BN devices were already connected to the internet in 2015 alone  Financial services, Retail, Transportation, Security/Safety, IT, Manufacturing, Automotive, Energy and Healthcare are going to be the major players in IoT adoption.  In terms of financial investors, over $1.6BN was invested into IoT companies by venture capital firms in 2014 alone
  • 6.
  • 7.
  • 8.  Infrastructure & Interoperability  Education  Inadequate security and privacy protections for user data  Concrete use cases and compelling value propositions.
  • 9.  Uniform experience across all devices   Real time experience  Minimalist Design
  • 10. What’s the difference? Strong Emphasis on UX, but Less on GUI Quality, Not Quantity Different User Segments Branding Beyond Pixels Designing With Data Network Outages
  • 11. How User Experience brings in the smartness depends majorly on 4 characteristics:  No-brainer installation Quick feedback Visibility of vital information Comfort and convenience
  • 12.
  • 13. UX KPIs Task success rate Time on task User error rate