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Camilla Baker and Michelle DeLoach
                   Reese Library
              Augusta State University

                      Presented at

Inspiration, Innovation, Celebration: an Entrepreneurial
                Conference for Librarians
       University of North Carolina at Greensboro

                      June 3, 2009
   “Meeting Students Where They Stand”

   Reese Library Student Retention and Success
    Committee
   Student security worker: Jamie Bassett

   All-Library meeting

   Library unit plan strategy
   January 2006        Idea from Jamie

   February 1, 2006   Discussion at All-
                         Library meeting
   March 1, 2006   Discussion and decisions
                     made and proposal written

   March 29, 2006 Approved by ASU and
                    allowed by USG
   April 13, 2006   Committee surveyed 3rd
                      floor for the right location

   April 26, 2006   VPAA and Director of
                     Physical Plant visit
   May 9, 2006      End-of-year funds allocated
                     for furnishings
   June 2006        Research on policies
                     begins
   August 2006      Policy complete
   September 2006   Policy approved
   October 2006     Procedure for usage of
                     the room created
   Existing set of connected rooms
    ◦ Small room for children’s play area
    ◦ Large room for adult study and research

   Used similar paint scheme

   Added library-themed artwork and
    displays
   Children’s area
    ◦ Toddler size table and chairs, bean bags and
      bookcases
    ◦ Books, checkers, building blocks, stuffed-
      animals, TV/VCR and more

   Adult area
    ◦ Cozy couch and three study loungers
    ◦ Two tables, computer carrels, whiteboards
    ◦ Call-down telephone
   Two fire exits
   Alarmed exit in children’s area
   Restricted access
   Periodic room checks
   Valid University Identification
   Sign-in at Circulation
   Use code to access room
   Tidy up before you leave
   Sign-out at Circulation
   One week
    ◦ Not signed in
    ◦ Forgot to sign out
    ◦ Letting in an unauthorized user (second offense)

   One semester
    ◦ Child left unattended (first offense)
    ◦ Using the family while banned for the week
    ◦ Letting in an unauthorized user (third offense)
   Child is left unattended (second offense)

   Using the family while banned for the semester

   Abuse to others

   Multiple violations
   Used 467 times by 1313 occupants
    ◦ 12/2006 – 12/2007   167 times by 496 occupants
    ◦ 1/2008 – 12/2008    211 times by 583 occupants
    ◦ 1/2009 – 5/2009     89 times by 234 occupants

   Only four bans and two emails sent
    ◦ Repeated failure to sign out
    ◦ Child left unattended
    ◦ Family room left in disarray
 Soft   launch
 Advertising
  ◦ Pipeline posting
  ◦ Instruction classes
  ◦ Bulletin boards
  ◦ Flyers
 ALERTS
 Open house
 Flyers & E-mail
 Library Staff & ALERTS
 Distributed guidelines
 30 visitors
 Shoestring      budget

 ◦ Biggest initial expense was for
   personnel time for
    Making policies
    Making procedures
    Devising safety guidelines
   Physical Plant – painting & electrical upgrades
   ITS – re-establishing network connections
   Library – three computers
Actual Costs
        Enter Text
• Programmable keycode lock: $412
• Alarmed exit & deadbolt: $70
          (for children’s room)

•   Furniture: $8,319
•   3 Bean bag chairs: $207
•   Bulletin board kits: $30
•   2 Diaper changing stations: $520
    (for men’s and women’s rooms)
Value for students with children:

           Priceless!
Study  Space For  Students with Young Children

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Study Space For Students with Young Children

  • 1. Camilla Baker and Michelle DeLoach Reese Library Augusta State University Presented at Inspiration, Innovation, Celebration: an Entrepreneurial Conference for Librarians University of North Carolina at Greensboro June 3, 2009
  • 2.
  • 3. “Meeting Students Where They Stand”  Reese Library Student Retention and Success Committee
  • 4. Student security worker: Jamie Bassett  All-Library meeting  Library unit plan strategy
  • 5. January 2006 Idea from Jamie  February 1, 2006 Discussion at All- Library meeting
  • 6. March 1, 2006 Discussion and decisions made and proposal written  March 29, 2006 Approved by ASU and allowed by USG
  • 7. April 13, 2006 Committee surveyed 3rd floor for the right location  April 26, 2006 VPAA and Director of Physical Plant visit  May 9, 2006 End-of-year funds allocated for furnishings
  • 8.
  • 9. June 2006 Research on policies begins  August 2006 Policy complete  September 2006 Policy approved  October 2006 Procedure for usage of the room created
  • 10. Existing set of connected rooms ◦ Small room for children’s play area ◦ Large room for adult study and research  Used similar paint scheme  Added library-themed artwork and displays
  • 11. Children’s area ◦ Toddler size table and chairs, bean bags and bookcases ◦ Books, checkers, building blocks, stuffed- animals, TV/VCR and more  Adult area ◦ Cozy couch and three study loungers ◦ Two tables, computer carrels, whiteboards ◦ Call-down telephone
  • 12. Two fire exits  Alarmed exit in children’s area  Restricted access  Periodic room checks
  • 13. Valid University Identification  Sign-in at Circulation  Use code to access room  Tidy up before you leave  Sign-out at Circulation
  • 14. One week ◦ Not signed in ◦ Forgot to sign out ◦ Letting in an unauthorized user (second offense)  One semester ◦ Child left unattended (first offense) ◦ Using the family while banned for the week ◦ Letting in an unauthorized user (third offense)
  • 15. Child is left unattended (second offense)  Using the family while banned for the semester  Abuse to others  Multiple violations
  • 16. Used 467 times by 1313 occupants ◦ 12/2006 – 12/2007 167 times by 496 occupants ◦ 1/2008 – 12/2008 211 times by 583 occupants ◦ 1/2009 – 5/2009 89 times by 234 occupants  Only four bans and two emails sent ◦ Repeated failure to sign out ◦ Child left unattended ◦ Family room left in disarray
  • 17.  Soft launch  Advertising ◦ Pipeline posting ◦ Instruction classes ◦ Bulletin boards ◦ Flyers  ALERTS  Open house
  • 18.  Flyers & E-mail  Library Staff & ALERTS  Distributed guidelines  30 visitors
  • 19.  Shoestring budget ◦ Biggest initial expense was for personnel time for  Making policies  Making procedures  Devising safety guidelines
  • 20. Physical Plant – painting & electrical upgrades  ITS – re-establishing network connections  Library – three computers
  • 21. Actual Costs  Enter Text • Programmable keycode lock: $412 • Alarmed exit & deadbolt: $70 (for children’s room) • Furniture: $8,319 • 3 Bean bag chairs: $207 • Bulletin board kits: $30 • 2 Diaper changing stations: $520 (for men’s and women’s rooms)
  • 22. Value for students with children: Priceless!