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+ =
Why? ,[object Object],[object Object],[object Object]
Open, accessible and shared ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stop, look and listen ,[object Object],[object Object],[object Object]
Search, share and showcase
Time: rapid prototyping or scaling up?
Technology: Closed or cloud?
Research: Labs or Systems?
Money to get people to help us develop or test these tools
People to develop skills with
Capture the impact of tools on improving services
Test or pilot these tools out
Share learning and collaborate

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2010