1. LaShondra Nicholson
1341McDaniel
Evanston, Illinois, US
Mobile Phone: 847-239-3152
E-mail: lnicho20@gmail.com
PROFESSIONAL PROFILE
Friendly courteous and resourceful health care professional with 15 years’ experience in
direct patient care, phlebotomy, and health care administrative duties, community support
services work closely in assisting seniors and women with referral and organizations that can
help based on their needs. The past seven years as a supervisor; I trained, educated new
employees about the proper way of work completion and about the adherence to company
standards of work, ability to communicate effectively both orally and in writing as they pertain to
FDA, SOP (Standard Operational Procedures), HIPPA and OSHA procedures and protocols. My
greatest accomplishment was retention and resolution to patient client disputes.
Summary
The past 10 months, I completed basic computer classes to increase my knowledge base on
Microsoft office 2010, Outlook 2010, along with webinars specifically in training for self-
improvement, office duties, operating fax machines, filing, copying, and interviewing. I have
volunteered in community events, after school programs and health fairs for seniors, women
and children
Demonstrate leadership by prioritizing assignments based on patient and employee
assessment. Good knowledge of the principles, policies, practices, procedures, and strategies
required to properly address needs of patients and staff members. Facilitated action plan to
create less friction between patients and assigned caregiver through dialogue, schedule
assignments based on patient needs, negotiated salaries, and address other work related
issues.
I mastered these skills which change by input of technology but are consistence:
Documentation, evaluate and assessments to provide adequate patient care and services
based on daily needs, record vital signs, patient history, and inquiries. Report emergencies to
proper authorities; performed and followed medical procedures for wound care, skin care,
preventive care for ulcers and safety. As phlebotomist: Selection of blood collection equipment
appropriate to test requisitions; processing of blood containers after collection; proper disposal
of needles, sharps and medical waste.
WORK EXPERIENCE Company Dates
Home Health Aide Supervisor Martha Levin 10/04-12/11
Certified Nursing Assistant (C.N.A) Reedley’s Competent 10/05-07/07
Home Healthcare
Primary Lab Tech, Office Staff
Lead Phlebotomist Tepnel Lifecodes 01/05- 04/07
Donor Specialist I Life Source Blood Services 02/98- 08/02
EDUCATION
Chicago State University 05/12
BS Concentration in Health Science

2. Minor: Psychology