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Deciding to pursue answers to clinical
              questions
           an exploratory study of
              stroke clinicians



          Lorie A. Kloda, MLIS, PhD, AHIP
            Joan C. Bartlett, MLS, PhD
                 McGill University

             Canadian Health Libraries Association
                   June 14, 2012, Hamilton
Research objective


   To explore the clinical questions of
        rehabilitation therapists
in the context of their everyday practice
Information behaviour




                                      3
(Wilson, 1997, p. 569)
Information behaviour

  Information                              Information
      need           Enablers/obstacles      seeking




Person-in-context




                         Information
                      processing and use



                                                         4
Information behaviour

  Information                              Information
      need           Enablers/obstacles      seeking




Person-in-context




                         Information
                      processing and use



                                                         5
Evidence-based practice

                                   Formulating
         Evaluating
                                       the
        the Process
                                    Question




                                          Searching
  Applying
                                             the
 the Results
                                          Evidence


                      Appraising
                          the
                       Evidence                       6
Evidence-based practice

                                   Formulating
         Evaluating
                                       the
        the Process
                                    Question




                                           Searching
  Applying
                                              the
 the Results
                                           Evidence



                      Appraising
                          the
                       Evidence                        7
Clinical question
 A formalized information need related to
           the care of a patient.
From Taylor’s (1968) typology of information
            needs or questions:
          Q1.   Visceral need
          Q2.   Conscious need
          Q3.   Formalized need
          Q4.   Compromised need
                                               8
Research question



How do rehabilitation therapists
choose which clinical questions
         to pursue?
Rehabilitation therapist
A certified professional whose aim is to improve
the functional independence of individuals with
         physical or cognitive disabilities.

           Physiotherapist (PT)
           Occupational therapist (OT)
           Speech-language pathologist (SLP)



                                                10
Sampling& recruitment


    Stroke rehabilitation
Purposeful, snowball sampling
Methods



 clinical    narrative   thematic
question
 journal    interview    analysis
Informants

        4 Occupational therapists
        4 Physical therapists
+       7 Speech-language pathologists
    ________


     15
Clinical questions pursued
                         129
                        Total
                 clinical questions




                                      92
           37
                                Data gathered re:
     No data gathered
                               pursued/answered




                          43                       49
                        Pursued               Not pursued




           28                         15
        Answered                  Not answered
                                                            14
Findings
             Memory
Belief in existence of an answer
          Use of answer
    Feeling of responsibility
          Effort required
           Self-efficacy
    Organizational support

                                   15
“forget about it. Time goes and I
           I
         have other projects and there’s other
Memory   patients and because it’s busy, I just
         tend to drop this as the first thing to
         do.” (OT2)

         “Honestly, time and I forget, you
         know.” (PT4)




                                                   16
”Well I, you know, I have great faith
                     that every time I go to research
                     something that there’s just so much
Belief or doubt in   information that I know that there is
existence of an      unbelievable amounts of information. I
answer               have faith that I will be able to answer,
                     that I will find the information. But it’s
                     not easy, you know.” (SLP2)

                     “don't think that's likely to be
                        I
                     answerable because it's a combination
                     of things and usually that’s exclusion
                     criteria in all the studies.”(PT1)




                                                              17
Advance professional
                      knowledge or understanding
                      “There will probably be information
                      about what they're doing, but I think it
                      wouldn't vary much differently from
                      what I'm already doing. So it might give
Intended use of the
                      me a few new ideas, but I don't think it
answer
                      would really change my practice all
                      that much.”(PT3)




                                                            18
Establish Authority
                      
                      ”It would have helped. In this case, it
                      would have helped because there was a
                      discrepancy between what we were
                      saying and what the family was
                      saying.” (SLP4)
Intended use of the
answer




                                                           19
Decision making

                      Impact on patient wellbeing

                      Impact on future patients
Intended use of the
answer




                                                    20
“At least, once I wrote it down. I’d
                 better look for the answers.” (SLP1)

                 “think it’s going to be really
                   I
                 depressing because I’m not going to
                 have time to answer it.” (OT2)

                  really should look that up.”(SLP5)
                  ”

                 ”I’m notoriously... Bad bad
Feeling of       therapist.”(OT4)
responsibility




                                                        21
“…  have to wade through a lot of
                          you
                     stuff.”(SLP2)

                     “ unlikely that this is the type of
                       It’s
                     question I would invest time in trying to
                     track down an answer to, especially
                     because it’s to the extent an answer
                     exists, it’s likely to be in books or
                     journals or whatever that I am not
                     familiar with so it would be extra work
                     for me to find it.” (SLP3)



Effort required to
find an answer
                                                             22
“  That’s part of the problem because to
                me looking at the literature sounds like
Self-efficacy   a big mountain. I don’t really know
                what to do although I kind of, you
                know, I had to do it in university but I
                kind of forgot. I remember the Medline
                and whatever but like today, if I have to
                go, I would be like what am I supposed
                to do? Where do I start? So it’s not like
                a fast thing because I’m not used to do
                it. It’s part of the problem. If it was fast,
                like if I knew exactly where to go and
                whatever, I would probably do it maybe
                a little bit more.” (PT4)



                                                           23
For locating evidence
                  – Librarian
                  – Resources (databases)
Perceived         – Computer access, internet access
organizational
support

                 For implementing evidence




                                                       24
Conclusion


Themes explain why therapists choose to
  pursue some clinical questions while
      leaving others unanswered
Limitations

No direct observation
       Recall
   Not exhaustive




                        26
Implications


EBP and information literacy instruction
     Clinical information services
            EBP framework
Acknowledgements
             Dissertation committee
      Joan Bartlett (chair), France Bouthillier,
  NicolKorner-Bitensky, Andrew Large & Pierre Pluye

                     Funding
   Thomson Scientific / MLA Doctoral Fellowship
Fondsquébecois de la recherchesur la société et la culture
Canadian Library Association World Book Scholarship

                   Study informants
Contact

lorie.kloda@mcgill.ca

@loriekloda

slideshare.net/lkloda

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Deciding to pursue answers to clinical questions: An exploratory study of stroke clinicians

  • 1. Deciding to pursue answers to clinical questions an exploratory study of stroke clinicians Lorie A. Kloda, MLIS, PhD, AHIP Joan C. Bartlett, MLS, PhD McGill University Canadian Health Libraries Association June 14, 2012, Hamilton
  • 2. Research objective To explore the clinical questions of rehabilitation therapists in the context of their everyday practice
  • 3. Information behaviour 3 (Wilson, 1997, p. 569)
  • 4. Information behaviour Information Information need Enablers/obstacles seeking Person-in-context Information processing and use 4
  • 5. Information behaviour Information Information need Enablers/obstacles seeking Person-in-context Information processing and use 5
  • 6. Evidence-based practice Formulating Evaluating the the Process Question Searching Applying the the Results Evidence Appraising the Evidence 6
  • 7. Evidence-based practice Formulating Evaluating the the Process Question Searching Applying the the Results Evidence Appraising the Evidence 7
  • 8. Clinical question A formalized information need related to the care of a patient. From Taylor’s (1968) typology of information needs or questions: Q1. Visceral need Q2. Conscious need Q3. Formalized need Q4. Compromised need 8
  • 9. Research question How do rehabilitation therapists choose which clinical questions to pursue?
  • 10. Rehabilitation therapist A certified professional whose aim is to improve the functional independence of individuals with physical or cognitive disabilities.  Physiotherapist (PT)  Occupational therapist (OT)  Speech-language pathologist (SLP) 10
  • 11. Sampling& recruitment Stroke rehabilitation Purposeful, snowball sampling
  • 12. Methods clinical narrative thematic question journal interview analysis
  • 13. Informants 4 Occupational therapists 4 Physical therapists + 7 Speech-language pathologists ________ 15
  • 14. Clinical questions pursued 129 Total clinical questions 92 37 Data gathered re: No data gathered pursued/answered 43 49 Pursued Not pursued 28 15 Answered Not answered 14
  • 15. Findings Memory Belief in existence of an answer Use of answer Feeling of responsibility Effort required Self-efficacy Organizational support 15
  • 16. “forget about it. Time goes and I I have other projects and there’s other Memory patients and because it’s busy, I just tend to drop this as the first thing to do.” (OT2) “Honestly, time and I forget, you know.” (PT4) 16
  • 17. ”Well I, you know, I have great faith that every time I go to research something that there’s just so much Belief or doubt in information that I know that there is existence of an unbelievable amounts of information. I answer have faith that I will be able to answer, that I will find the information. But it’s not easy, you know.” (SLP2) “don't think that's likely to be I answerable because it's a combination of things and usually that’s exclusion criteria in all the studies.”(PT1) 17
  • 18. Advance professional knowledge or understanding “There will probably be information about what they're doing, but I think it wouldn't vary much differently from what I'm already doing. So it might give Intended use of the me a few new ideas, but I don't think it answer would really change my practice all that much.”(PT3) 18
  • 19. Establish Authority  ”It would have helped. In this case, it would have helped because there was a discrepancy between what we were saying and what the family was saying.” (SLP4) Intended use of the answer 19
  • 20. Decision making Impact on patient wellbeing Impact on future patients Intended use of the answer 20
  • 21. “At least, once I wrote it down. I’d better look for the answers.” (SLP1) “think it’s going to be really I depressing because I’m not going to have time to answer it.” (OT2)  really should look that up.”(SLP5) ” ”I’m notoriously... Bad bad Feeling of therapist.”(OT4) responsibility 21
  • 22. “…  have to wade through a lot of you stuff.”(SLP2) “ unlikely that this is the type of It’s question I would invest time in trying to track down an answer to, especially because it’s to the extent an answer exists, it’s likely to be in books or journals or whatever that I am not familiar with so it would be extra work for me to find it.” (SLP3) Effort required to find an answer 22
  • 23. “ That’s part of the problem because to me looking at the literature sounds like Self-efficacy a big mountain. I don’t really know what to do although I kind of, you know, I had to do it in university but I kind of forgot. I remember the Medline and whatever but like today, if I have to go, I would be like what am I supposed to do? Where do I start? So it’s not like a fast thing because I’m not used to do it. It’s part of the problem. If it was fast, like if I knew exactly where to go and whatever, I would probably do it maybe a little bit more.” (PT4) 23
  • 24. For locating evidence – Librarian – Resources (databases) Perceived – Computer access, internet access organizational support For implementing evidence 24
  • 25. Conclusion Themes explain why therapists choose to pursue some clinical questions while leaving others unanswered
  • 26. Limitations No direct observation Recall Not exhaustive 26
  • 27. Implications EBP and information literacy instruction Clinical information services EBP framework
  • 28. Acknowledgements Dissertation committee Joan Bartlett (chair), France Bouthillier, NicolKorner-Bitensky, Andrew Large & Pierre Pluye Funding Thomson Scientific / MLA Doctoral Fellowship Fondsquébecois de la recherchesur la société et la culture Canadian Library Association World Book Scholarship Study informants

Hinweis der Redaktion

  1. Research was exploratory in nature. Expectations is to raise more research questions.Part of a larger study. This was one of the research questions with the goal of characterizing CQs of this particular group of health professionals which has not been the focus of much research to date.A clinical question is an information need arising from everyday clinical practice that is formalized linguistically. It is not restricted to PICO or any specific formulation. It is not only a question which can conceivably be answered by literature. It is not the same as search terms entered into a resource or search engine. (Mention Taylor’s definition of information needs if there is time)
  2. This research is a study in the field of information behaviour, which is “the study of how people need, seek, give, and use information in different contexts, including the workplace and everyday living.” [Pettigrew et al, 2001]This here is Wilson’s revised model of information behaviour, a widely referenced model used to DESCRIBE the process of information behaviour. And I’ve highlighted the relevant components….
  3. Information behaviour begins with a person in a specific context. That person become aware of their own information need, and then may decide to pursue that need OR NOT, and engage in information seeking. Once they have obtained information, the person may then use the information.This dissertation focuses on the recognition and formulation of info needs and the transition to info seeking (or not)
  4. This dissertation focuses on the recognition and formulation of info needs and the transition to info seeking (or not)
  5. Another important framework is that of evidence-based practice. EBP is a movement in health care which advocates for the use of evidence – or information in the form of scientific research – to inform health care decisions, and ultimately, patient care.EBP offers a PRESCRPTIVE model for how health professionals should formulate their information needs, search for information, and use that information. It’s steps parallel those of the information behaviour process. Yet, it tells people how they should behave with respect to each of these steps.
  6. Again, this dissertation is concerned with the first step, and the transition to the 2nd step.
  7. A clinical question is a term often used in EBP. For this study, a clinical question is defined as a formalized information need relating to patient care. This definition draws from Robert Taylor’s description of information needs, or questions in his seminal paper on question negotiation in the reference interview, in which he described the different levels of questions.Taylor conceptualized the information need as starting with an unconscious sense of unease before being recognized by the individual. At some point, a person may choose to state their information need, either in writing or out loud. At that stage, it is considered formalized. In some cases, the person may go so far as to compromise the information need, by simplifying or shortening it, when sharing it with someone else. For example, when sharing it with a librarian, or typing in search terms into a search engine.A clinical question, therefore, is a need that has been formalized linguistically, but not yet compromised.It does not necessarily need to be answered by published information, and in fact it doesn’t necessarily have to have an answer.
  8. Rehab therapists, in this study, include PTs, Ots, and SLPs.This study was restricted to rehab therapists working in the context of stroke rehabilitation
  9. Population of interest: stroke rehabPurposeful, snowball sampling, with the goal of max variation5 different sites, ethics from each institution
  10. I conducted this research using an Interpretive, social constructivist approach. This entailed the careful selection of the sample, and the gathering and analysis of qualitative data resulting in categories or “themes”, which could then potentially be transferred to other settings.
  11. Acute and rehab hospitals, in/out-patients, various years of experienceClinicians recorded 129 clinical questions, and were interviewed to discuss some of their questions, as well as their information needs more generally.
  12. Range of CQs asked: between 1 and 17. mean was 8, more than I expected43 out of 92 (47%) CQ were pursued, of there, 28 out of 43 (65%) were answered (not necessarily “correctly” or fully, but enough that the clinician thought there was not more reason to seek info)Between 30% and 57% of clinical questions asked by physicians are pursued, and of those, 72% to 89% are reported as correctly answeredClinical Question breakdown:26 by OTs44 by PTs59 by SLPs97 stroke19 neuro13 other
  13. Several themes emerged from the interviews to explain a therapist’s decision to pursue an answer to a clinical question: First, a therapist has to remember the question, since they don’t always seek information immediately. Also, the must believe that an answer may exist. If they don’t think a question has an answer, they definitely won’t spend time trying to find one. The potential use of the answer as well as their feeling of responsibility also influence the decision. Other factors include the amount of effort required to get an answer, including time as well as the therapist’s perceived self efficacy, or their perception of their capability to locate an answer. Finally, the perception support from the organization for information seeking is also a factor. This support can take several forms, including, for example, the availability of a librarian.These themes conform Wilson’s model of information behaviour, where he proposed that activating mechanisms and intervening variables influence whether or not information seeking takes place.
  14. Reminder of clinical question through recording – goal setting?
  15. Different levels of urgency/importanceIf the answer is needed for immediate decision making, or for professional role (e.g. report writing), then that takes priority over personal understanding or future patients.
  16. pressureHomeworkGoal setting (inadvertently)Self-derogatory comments, referring to oneself as “lazy”What I want to convey here is affect – emotion. Also, frustration came up, but not as much
  17. “So I think it’s like more sort of you had dedicated time to sit down and do it, I don’t think it would take that long. It’s just trying to make yourself to actually do it.” (OT4)Effort & time/workload are related concepts
  18. No one mentioned wireless, but clinicians did mention librarian, online resources (databases, journal subscriptions) and proximity to a computerLibrarian was mentioned as a resource available for rehab hospital clinicians. Those in acute care were unaware for the most part.Few mentioned point of care resource access, and none mentioned wireless or mobile tech
  19. The structural elements that emerged in the analysis of the 129 clinical questions suggest that the PICO question-formulation structure is inadequate in representing rehabilitation therapists’ formalized information needs. The findings suggest that the evidence-based practice framework is inadequate for describing how rehabilitation therapists’ formulate their clinical questions.
  20. Some of the limitations of this study were:- there was no direct observation, as information needs are not observable behaviour. - As a result, there may have been problems with informants’ recall. However, studies have indicated the effectiveness of using diaries to mitigate recall bias.- The typology of question foci, structural elements, and themes are not meant to be an exhaustive representation of all possibilities arising in stroke rehabilitation.