Presented by Kevin Kelly, Director, Talent Acquisition, IMS Health and Sara Maida, Manager, Talent Acquisition, IMS Health. This session will review the success of in-sourcing the recruiting function at IMS Health and the journey that took them from an under-performing recruiting function that relied heavily on contract recruiters, RPOs and external agencies to a group that is a highly regarded client-focused operation. This all took place while the number of annual hires expanded by 35% each year as IMS Health added several thousand colleagues to their employee base. As a result, time to fill reduced from 88 days to 39 days on average, and agency spend reduced by 50%. Other results included an improvement in the candidate experience and hiring manger satisfaction. Check out the best of Talent Connect: http://bit.ly/1MBqz6m

2. ​ Presented by:
​ Kevin Kelly, Director, Talent Acquisition, IMS Health (U.S. & Canada)
The incredible value of
In-sourcing

3. Becoming a strategic partner to the business
positions you for the challenges ahead.

4. Improve Hiring Manager Satisfaction &
Candidate Experience

5. The “ultimate” value of In-Sourcing.

6. The Journey...
​
Photo Credit: Petey Silveria

7. The Challenge

8. Who’s got the Monkey?
​“Good morning. By the
way, we’ve got a problem.
You see….”
Management Time: Who’s Got the Monkey?
Authors: William Oncken, Jr. & Donald L. Wass

9. Proven Effectiveness
• There was a 37.5%
increase in the amount of
closed Reqs from 2012 to
2013
• Our Average TTF has
decreased by 35% (25
days)0
50
100
150
200
250
300
350
400
450
2012 2013
74
46
320
440
Average TTF Total Closed Reqs
Proof is in the Numbers

10. Reduced Agency Spend
10
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
2012 2013
Reduction in Agency Spend

11. Next Challenge – Inverting the Model

12. Long Term Pay-off
Photo Credit: Tiny Buddha

13. Become a Strategic Partner to the Business!
Key Take-Aways

14. In-sourced
team
Discretionary
Effort
Stretch
goals!
Key Take-Aways

15. Key Take-Aways
Life is Too Short!

16. Thank you!