4. Course Material http://www.microsoft.com/learning/ Lessons Labs Module Reviews and Takeaways Lab Answers A succinct classroom learning guide that provides critical technical information to optimize your in-class learning experience. Online Resources Student Course Files Searchable, easy-to-navigate digital content with integrated premium online resources designed to supplement the Course Handbook. Course Handbook Course Companion CD
Presentation: 20 minutes This introduction module provides students with an overview of the course content materials and logistics for Course 10135A, Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 . Required materials To teach this course, you need the following materials: Course Handbook Course Companion CD Trainer materials including: Trainer Preparation Guide Microsoft® Office PowerPoint® files for this course Microsoft Virtual Server Classroom Setup Guide Virtual machines for the course Latest error logs for the course (if any) Important : We recommend that you use PowerPoint 2003 or a later version to display the slides for this course. If you use PowerPoint Viewer or an earlier version of PowerPoint, all the features of the slides might not be displayed correctly. Preparation tasks To prepare for this course, you must follow and complete the tasks outlined in the Trainer Preparation Guide. Module 0: Introduction Course 10135A
Module 0: Introduction Course 10135A
Welcome students to the course and introduce yourself. Provide a brief overview of your background to establish credibility. Ask students to introduce themselves and provide their backgrounds, product experience, and expectations of the course. Record student expectations on a whiteboard or flip chart that you can reference during class. Module 0: Introduction Course 10135A
Tell students that the two critical course components are the Course Handbook and the Course Companion CD. Mention that while the Course Handbook is the primary resource for in-class learning, they can use the Course Companion CD for additional reference within and outside the class. Additional Information on the Course Handbook : Course Handbook – The handbook enhances the learning experience through: Lessons: Include various types of topics based on the content type to be taught include lectures, demonstrations, multimedia, and discussions. Guide you through the learning objectives and provide the key points that are critical to the success of the in-class learning experience. Labs: Provide a platform for students to apply the knowledge and skills learned in the module. The labs provide a real-world experience with scenario-driven exercises, tasks, and high-level steps. Module Reviews and Takeaways: Provide improved on-the-job reference material that includes only the most effective and up-to-date troubleshooting tips and best-practice recommendations that our industry has to offer. This information helps students to recall and synthesize troubleshooting tips for the common issues as a way to boost knowledge and skills retention. Lab Answer Keys: Provide step-by-step guidance for lab solutions at your fingertips, when it’s needed. These are included in the appendix of the handbook. Additional Information on the Companion CD: Course Companion CD - The CD provides the full course content with: Lessons: Include detailed information for each topic in addition to the content in the Course Handbook. Labs: Include complete lab exercise information and answer keys to use during lab time. Resources: All resources are sorted and categorized into five sections: Microsoft Learning; TechNet and MSDN content; Knowledge Base, Books, Communities, and Tools; Reviews and Takeaways; and Review Questions and Answers. Student Course Files: Include the Allfiles.exe, a self-extracting executable file that contains the files required for the labs and demonstrations, or for performing the lab exercises outside the class. Module 0: Introduction Course 10135A
Explain how you intend for students to use the Course Handbook in the class and the Course Companion CD both within and outside the class. Explain that during the lecture, the students can refer to the Course Handbook, as it contains all of the critical technical information that they need in a crisp, tightly-focused format, which is just right for effective in-class learning experience. Mention that this format will maintain the student’s undivided attention in the class. Mention that the content on the CD supplementing the Course Handbook provides an opportunity for extended self-oriented learning beyond the classroom. Mention that that they can refer to the digital content on the companion CD during the lab time, during breaks, and whenever you feel appropriate. As a recommendation, it is preferred that the students do not refer to the CD content during the lecture time. This will again help maintain the student’s undivided attention in the class. Demonstrate how to open the Course Companion CD and how to navigate the companion content structure. Module 0: Introduction Course 10135A
Explain the class hours, extended building hours for labs, parking, restroom location, meals, phones, message posting, and where smoking is or is not allowed. Let students know if your facility has Internet access that is available for them to use during class breaks. Also, make sure that the students are aware of the recycling program, if one is available. Module 0: Introduction Course 10135A
Inform students about the Microsoft Certified Professional (MCP) program, any certification exams that are related to this course, and the various certification options. Mention that this exam is also required before you get the MCITP certification, but only in that you need to the MCTS before you can get the MCITP. Module 0: Introduction Course 10135A
Describe the audience and the prerequisites for this course. This is an opportunity for you to identify students who may not have the appropriate background or experience to attend this course. Describe the course objectives. In addition to their professional experience, students who attend this training should have the following prerequisite knowledge: Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies. Experience with the Microsoft Windows Server 2003 and Microsoft Windows Server 2008 operating systems. Experience with Active Directory® directory services and Active Directory Domain Services (AD DS) in Windows Server 2003 or Windows Server 2008. Experience managing backup and restore on Windows Servers. Experience using Windows management and monitoring tools, such as Microsoft Management Console (MMC), Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator. Experience using Windows networking and troubleshooting tools, such as Network Monitor, Telnet, and NSLookup. Fundamental knowledge of certificates and Public Key Infrastructure (PKI). Basic experience with Windows Mobile®. Module 0: Introduction Course 10135A
Briefly describe each module and what students will learn. Be careful not to go into too much detail, because Module 1 introduces the course in detail. Explain how this course will meet students’ expectations by relating the information that is covered in individual modules to their expectations. Module 0: Introduction Course 10135A
Module 12 covers transitioning from an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010. This module does not include a lab. Appendix A and Appendix B are optional modules. Appendix A will be of interest for those students who are planning to deploy Unified Messaging in Exchange Server 2010. Appendix B will be of interest to students who are deploying Exchange Server 2010 in large organizations and who need to provide failover capability between multiple data centers, or for students who need to provide integration with other Exchange organizations. Module 0: Introduction Course 10135A
Module 0: Introduction Course 10135A
Tell students that they will be using Microsoft Hyper-V™ Manager to perform the labs. Describe the virtual machine lab environment. Briefly describe the names and roles of the virtual machines that students will be using for the lab exercises. Explain that the course files (lab files required for performing the labs) are located in the folder E:\\ModXX\\Labfiles within the virtual machines. Explain that all student computers have the same configurations. Module 0: Introduction Course 10135A