Lillian Galvez is a motivated retail professional with expertise in human resources and customer service. She currently works in human resources at Target, where she supports a high-performing team through coaching and development. Previously, she was a visual merchandiser at Forever 21. Her goal is to continue delivering results and cultivating partnerships to further her career.
1. Lillian Galvez
(510) 409-5673
lilliangalvez@yahoo.com
EXECUTIVE SUMMARY
I’m a motivated retail professional with expertise in human resources and customer
service. My goal is to continue to deliver results and cultivate great partnerships to further
my life and career.
CORE QUALIFICATIONS
!
• Talent Management !
• Team coaching and training!
• Driving results!
• Great Customer Service!
• Strategic Planner!
PROFESSIONAL EXPERIENCE
Human Resources,Target,Walnut Creek, CA. — 2013-Present
• Supports a high-performing hourly team through strong coaching and
development.
• Set Hr operational standards in a $100 million in annual sales store with over
300 employees.
• Welcomes new employees to the organization by conducting orientation.
!
• Assist in payroll preparation by providing relevant data (absences, leaves, etc)
• Process documentation and prepare reports relating to personnel activities
(staffing,recruitment,training, grievances, performance evaluations etc)
Visual Merchandiser, Forever 21,Walnut Creek, CA. 2011-2013
!
• Works accordingly to visual guidelines in order to generate sales and provide shopping
ease for customers.
• Works alongside management and sales associates.
• Ability to follow and execute corporate visual merchandising standards
• Knowledge of floor sets and plan-o-grams
2. Education
Merritt College, Oakland Ca. — Radiology, Expected — 2017
Mount Diablo, Concord CA. — General Education, 2011
REFERENCES
Upon request
