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HP Software Education
Powering Your Workforce

http://merc-training.cce.hp.com/main/US/

Miguel Lavalle
March 2012
1   © 2011 HP Confidential
WHO IS HP SOFTWARE EDUCATION?



    At HP Software Education, we offer a comprehensive
    curriculum for all HP Software products. We provide
 different methods of training delivery at multiple locations
 around the world. We know HP Software inside and out,
  which enables us to deliver the best training experience
               possible for you and your staff.
THE VALUE OF TRAINING
Q. Which factors contributed most to the success of the technology function?




                                               Value of IT Education
                                               Aside from the technology, the most important factor in
                                                18.8% Skill of the team
                                                      Support of team
                                                                    the
                                               determining the success of a particular IT solution is the
                                               8.5% Effort of the
                                               60.6% Other
                                                12.1%
                                               skill of the IT functional team. In fact, from a survey
                                                Technology Vendor
                                               completed in 201 we found that more than 60% of IT
                                                                   1,
                                               managers believe that the skill of their teams is the most
                                               important success criterion for critical IT functions.



           Skill of the team

           Support of technology vendor
           Effort of the team

           Other

Source: IDC’s Performance Impact Study, 2011
THE VALUE OF TRAINING    (continued)


  REDUCE COSTS   REDUCE RISK           REDUCE TIME
Education portfolio



                    Strategy, Planning, and Governance

                 Security Intelligence and Risk Management


     Application Lifecycle      IT Operations          Information
       Management               Management             Management

                 Extensibility, Orchestration, and Analytics
                             Services and Support
Instructor-led Training


Public Training
 With classroom locations around the globe, there’s sure to be a training
 facility near you. Our public schedule includes a range of courses from
 entry-level to advanced training.

Private Training
 Our private/onsite training option sends an HP Certified Instructor to
 your specified location. We can deliver standard or customized training
 to address your unique business needs.

 Note: 12-student maximum for private/onsite training
Virtual Instructor-led Training

Virtual Instructor-led training (VILT)
classes are live, instructor-led
sessions that offer the same
benefits you would receive in our
traditional public classroom
environments. Students connect to
the virtual classroom via their own
computers and Internet
connections, and are joined by the
HP Certified Instructor facilitating
the live session for participants
around the globe.
Learning Services Program


                 Understand your requirements to design and deploy an end-to-end
                 learning solution to optimize the value of your HP Software products
   DISCOVERY


                 Collaborate with your stakeholders and other HP entities to develop and
                 propose a comprehensive Education Roadmap to guarantee:
 CUSTOMIZATION
                 Faster time-to-deployment | Reduced risk | Increase adoption and ROI

                 Deliver training integrated into your implementation schedule:
                      • Integration with overall project plan
 EXECUTION            • Identify key areas of skill gaps and remediation
                      • Encompasses all project phases plus supporting future system usage
User Adoption Is Key to Value Realization
Effective user adoption is the primary determinant of the
success of a project implementation




                                Source: Neochange
Adoption Readiness Tool
High quality HP best
practice content,
ready for use right out
of the box
Adoption Readiness Tool
Innovative Author tool, allowing you to create
customized content for your users.
Single source, multiple output object recognition
technology dramatically reduces development
time.
ART- Simulation Based Learning Platform
Global Solution – 30 Languages
    Authoring tool interface
    Ability to translate content

Mobile Solution
   Easily retrievable modules,
    simulations and job aids via the
    ART Portal
   Available anytime, anywhere
    via an iPad™
ART
ART- Simulation Based Learning Platform

 Show Me                Try Me               Test Me
 Demo of features and   Step by Step hands   Knowledge checks &
 functions              on practice          Competency tests
Adoption Readiness Tool –
Power for the Entire IT Environment

   Plan   Design      Develop      Deliver         Train       Support    Improve




          Configuration   Documentation      Testing       Learning   Online Help
ART Services
Using ART – Training and Enablement
       ART 101 – 3-4 day Public Instructor Led Training (VILT) = basic
      authoring, admin, template

         Jump StART – 80 hour onsite offering = planning, web & template
        design, author & admin training, coaching

Additional ART Consulting Services
       ART Website Customization
       Co-Development of Content
       Customized Course Builds

Interactive Training Created by ART
       Delivered and sold through Merc Training
       Subscription to hosted courses – 6 mos/25 users or1 yr/100 users
For more information please go to:

              http://merc-training.cce.hp.com/main/US/




© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained
herein is subject to change without notice. Confidential. Do not forward..

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Day 3 p5 - hp art

  • 1. HP Software Education Powering Your Workforce http://merc-training.cce.hp.com/main/US/ Miguel Lavalle March 2012 1 © 2011 HP Confidential
  • 2. WHO IS HP SOFTWARE EDUCATION? At HP Software Education, we offer a comprehensive curriculum for all HP Software products. We provide different methods of training delivery at multiple locations around the world. We know HP Software inside and out, which enables us to deliver the best training experience possible for you and your staff.
  • 3. THE VALUE OF TRAINING Q. Which factors contributed most to the success of the technology function? Value of IT Education Aside from the technology, the most important factor in 18.8% Skill of the team Support of team the determining the success of a particular IT solution is the 8.5% Effort of the 60.6% Other 12.1% skill of the IT functional team. In fact, from a survey Technology Vendor completed in 201 we found that more than 60% of IT 1, managers believe that the skill of their teams is the most important success criterion for critical IT functions. Skill of the team Support of technology vendor Effort of the team Other Source: IDC’s Performance Impact Study, 2011
  • 4. THE VALUE OF TRAINING (continued) REDUCE COSTS REDUCE RISK REDUCE TIME
  • 5. Education portfolio Strategy, Planning, and Governance Security Intelligence and Risk Management Application Lifecycle IT Operations Information Management Management Management Extensibility, Orchestration, and Analytics Services and Support
  • 6. Instructor-led Training Public Training With classroom locations around the globe, there’s sure to be a training facility near you. Our public schedule includes a range of courses from entry-level to advanced training. Private Training Our private/onsite training option sends an HP Certified Instructor to your specified location. We can deliver standard or customized training to address your unique business needs. Note: 12-student maximum for private/onsite training
  • 7. Virtual Instructor-led Training Virtual Instructor-led training (VILT) classes are live, instructor-led sessions that offer the same benefits you would receive in our traditional public classroom environments. Students connect to the virtual classroom via their own computers and Internet connections, and are joined by the HP Certified Instructor facilitating the live session for participants around the globe.
  • 8. Learning Services Program Understand your requirements to design and deploy an end-to-end learning solution to optimize the value of your HP Software products DISCOVERY Collaborate with your stakeholders and other HP entities to develop and propose a comprehensive Education Roadmap to guarantee: CUSTOMIZATION Faster time-to-deployment | Reduced risk | Increase adoption and ROI Deliver training integrated into your implementation schedule: • Integration with overall project plan EXECUTION • Identify key areas of skill gaps and remediation • Encompasses all project phases plus supporting future system usage
  • 9.
  • 10. User Adoption Is Key to Value Realization Effective user adoption is the primary determinant of the success of a project implementation Source: Neochange
  • 11. Adoption Readiness Tool High quality HP best practice content, ready for use right out of the box
  • 12. Adoption Readiness Tool Innovative Author tool, allowing you to create customized content for your users. Single source, multiple output object recognition technology dramatically reduces development time.
  • 13. ART- Simulation Based Learning Platform Global Solution – 30 Languages Authoring tool interface Ability to translate content Mobile Solution Easily retrievable modules, simulations and job aids via the ART Portal Available anytime, anywhere via an iPad™
  • 14. ART ART- Simulation Based Learning Platform Show Me Try Me Test Me Demo of features and Step by Step hands Knowledge checks & functions on practice Competency tests
  • 15. Adoption Readiness Tool – Power for the Entire IT Environment Plan Design Develop Deliver Train Support Improve Configuration Documentation Testing Learning Online Help
  • 16. ART Services Using ART – Training and Enablement ART 101 – 3-4 day Public Instructor Led Training (VILT) = basic authoring, admin, template Jump StART – 80 hour onsite offering = planning, web & template design, author & admin training, coaching Additional ART Consulting Services ART Website Customization Co-Development of Content Customized Course Builds Interactive Training Created by ART Delivered and sold through Merc Training Subscription to hosted courses – 6 mos/25 users or1 yr/100 users
  • 17. For more information please go to: http://merc-training.cce.hp.com/main/US/ © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Confidential. Do not forward..