This document discusses how data center automation can help organizations perform better. It notes that business is adopting cloud technologies faster than IT can keep up. By automating IT processes, organizations can reduce costs and risks while improving agility. The document promotes HP's data center automation software and services, claiming it can automate infrastructure, applications, compliance and service delivery across private and hybrid clouds. Case studies show customers achieving improvements in areas like incident response times and application deployment speeds.
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PERFORM BETTER WITH HP DATA CENTER AUTOMATION
1. PERFORM BETTER
WITH
HP DATA CENTER AUTOMATION
Manoj Raisinghani
Director, Product Marketing
HP SOFTWARE
2012
Š2010
Š2012 Hewlett-Packard Development Company, L.P.
1 Š2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
The information contained herein is subject to change without notice
2. Business is outpacing IT
Business is adopting cloud 2.5x faster than IT1
WHY: speed, flexibility, economics
By 2014 CIOs will have lost effective control of 25% of their
organizations IT spending
By 2015 20% of all enterprise IT shops will get their services
from service brokers
Sources:
1. Ignoring Cloud Risks A Growing Gap Between I&O And
The Business, Forrester Research, Inc., March 24, 2011
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
3. Role of IT â the builder and broker of services
1. 4. MANAGE AND SECURE
TRANSFORM across legacy applications
legacy infrastructure and cloud assets
and applications
and processes
3.
2. BUILD CONSUME
private and hybrid public services
cloud services securely
3
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
4. ⢠Every business and IT leaderâhas or
should have a performance system.
⢠It can and should be digitized and
automated.
⢠Itâs important that its coverage is
comprehensive.
⢠And cascaded throughout the
organization.
⢠It can continuously improve by featuring
best practices from the broader
professional community.
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
5. The HP IT Performance Suite
Comprehensive, Connected, Flexible
EXECUTE SYSTEMATICALLY
Strategy, Planning and Governance
SECURE PROACTIVELY
Security Intelligence and Risk Management
BUILD FASTER OPERATE SIMPLY STORE EFFICIENTLY
Application Lifecycle Automation Information Lifecycle
Management and Assurance Management
COLLABORATION, ORCHESTRATION, ANALYTICS
5 Š2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
6. The Operations Scorecard â VP of Ops
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
7. Allows you to drill down to each service
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
9. HP simplifies operations across the lifecycle
Releases
integrated with Service
ALM
Automation (Provision, orchestrate,
Self Serve deploy apps,
compliance )
Service
Delivery
Service (private, hybrid
Assurance delivery,
(Monitor Availability manage change)
& Performance)
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
10. TOPICS - DCA
1. Situation âŚ
2. Why automate the DC
3. Automate everything!
4. Business cases
5. Others have done it!
6. Takeaway
10 Š2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
11. What is holding companies back today?
AS IS DESIRED STATE
Deploy security patch 2 days 3 minutes
Discover network vulnerability 2 weeks 2 minutes
What is
Automate compliance of 800 servers 32 weeks 2 days
desired?
Provision new storage 4-8 hours 15 minutes
Deploy application updates to 2600 servers 2 weeks 20 minutes
Provision & configure 600 windows servers 3-4 months 2 weeks
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
12. What is needed?
Across all IT silos and
An automated approach to
technologies
IT management
of a business service
Data Center Automation
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
13. Prepare your data center to harness
the power of HPâs solution
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
14. Provision
whatâs Enforce
Baseline needed standards
whatâs there and when and
it is compliance
Manage needed
hetero- Ease your
Automate path to
geneous &
maintenance private or
virtualized
infra. hybrid
delivery
Understand Accelerate clouds
configurations, time to Reduce risk
dependencies, market by by defining,
and resource automating auditing, and
allocations. resource and enforcing
Simplify best
Increase service
operations Reduce cost practices.9
utilization. deployments Enable the
with single of repetitive
integrated changes. data center
suite to be a
service
provider
14
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
15. The Approach
Automate everything
you can in the DC
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
16. In 3 steps ⌠using HPâs Automation
Automate Service
Automate IT Delivery
Processes
Automate Tasks
Automate
Standardize on provisioning and
Replace routine best practices private cloud
manual tasks
Free up ⢠Increase IT agility Cut service
resources for and quality delivery time from
new projects ⢠Define the months to hours
services
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
17. Automate Infrastructure through the Application
Applications
Web servers
Application
Application servers Automation
Databases
Operating System
Virtual servers Servers Infrastructure
Virt. networks Networks Automation
Virt. storage Storage
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
18. PRIVATE
Follow the Automation Adoption Cycle
CLOUD
HYBRID
CLOUD
1
1 Automate elements & tasks
Baseline, provision, change, manage Automate
compliance IT tasks
Automated
Data
Automate Center Integrate
networks 3 4 mgmt
2 Automate common IT processes systems
Automate repeatable IT processes 2
across all infrastructure tiers, IT groups Automate 3
and systems storage
Links to Links to
2 3
Automate application Bus.
3 Automate the entire Data Center
servers source service
Visualize, report on, and secure, all
elements of a business service through 2
3 control mgmt
unified interfaces Automate systems
apps & db Links to
IT service
4 Integrate management systems mgmt
Automate end-to-end processes and share
information across all tools and
application development systems.
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
19. Ensure the 5 imperatives âŚ
Deep Visibility
Optimize
Operations
Data and Process
Integrations
Business Service
Focus
⌠with Automation
Mitigate Risk
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
20. Realize the value proposition in
âŚ
- traditional delivery
- cloud delivery
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
21. Efficiency
Task and Process Automation
is about
Result
â˘Better Utilization
Time Money â˘Manage Risk
â˘Accelerate time
to market
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
22. Automation is essential
to Cloud delivery
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
23. A Key Value Driver of Cloud Delivery:
Rapid provisioning of
infrastructure, services and
deployment of applications
Rapid Automation
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
24. Whether private or hybrid delivery, you need
solutions to âŚ
Govern
and manage your published catalog of services.
Automate Deliver Assure
the optimized modernized, cloud- the availability and
deployment of services ready applications performance of
from infrastructure to quickly and securely. dynamic services.
applications.
Secure
and control cloud-enabled business processes.
24
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
25. HP Ops Portfolio
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
26. The HP Data Center Automation is part of âŚ
⌠a service centric integrated suite.
HP Operations Orchestration (OO)
HP Server HP HP Network HP Storage HP Client HP IT
HP Automation Database & Automation Essentials Automation Service
Business Middleware Mgmt
Service Automation (ITSM)
Mgmt
(BSM) Help desk,
change
Monitor HP Business Service Automation (BSA) Essentials requests
events & ⢠Reporting and
alerts ⢠Security & Compliance catalog
⢠HP Live Network services
HP uCMDB
Yellow text = DCA components
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
27. HPâs DCA stands out in the market
Replication of
configurations
across
End to End geographies and
automation â same DC
infrastructure to Compliance
apps
Application Auto updates of
sensitive storage vulnerability
management Differentiators patch content
Rich content Configuration
(4000+ tasks out lockdown
of box) Integrated
with
monitoring &
ticketing
solutions Heterogeneous
support
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
28. PROVEN SUCCESS
BUSINESS USE CASES
1. Incident
2. Change
3. Infra-app Provisioning
4. Compliance
5. Disaster Recovery
6. Deploying Apps
7. Elastic Cloud
28 Š2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
29. Case: Self Healing Incident Management
Alert ! Detect service down
Open Incident Ticket
Diagnose, determine remedial action
Disable further monitoring
Start repair (fix it)
Update ticket with audit trail
Close the service ticket
Products:
HP Operations Orchestration
HP Server Automation, HP Network Automation, HP Storage Essentials
HP Service Manager
Proven customer success
Manage incidents High alert volume > 65% $4M savings
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
automation
30. Case: Managing Change
Automated process:
⢠Identifies devices requiring update
⢠Opens ticket
⢠Disables monitoring/load-bal
⢠Updates devices
⢠Enables monitoring/load-bal
⢠Updates and closes ticket
Products:
HP Operations Orchestration
HP Server Automation
HP Network Automation
HP Storage Essentials
HP Service Manager
Proven customer success
80+ sev1 1 incident 99%
Automatic health-check incidents/week Per week improvement
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
31. Case: End-to-End Provisioning: infra to apps
Automated process:
⢠Opens ticket & obtains approval
⢠Provisions storage
⢠Creates VM
⢠Deploys OS and applications
⢠Configures VLAN
⢠Configures application
⢠Updates and closes ticket
Products:
HP Service Manager
HP Operations Orchestration
HP Storage Essentials
HP Server Automation
HP Network Automation
HP Service Automation Visualizer
HP BSA Essentials
Proven customer success
Provision & configure 600 85%
Windows servers 3-4 months 2 weeks
improvement
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
32. Case: Maintaining Compliance
Setup:
⢠Define policies
⢠Enable live updates
⢠Streamline change mgmt process
⢠Standardize
⢠Compliance Dashboard
Products:
HP Server Automation
HP BSA Essentials
HP Network Automation
Proven customer success
Automate compliance on 99%
32 weeks 2 days
800 servers improvement
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
33. Contd .. Up to date - Compliance
Industry standard and security update service
Key challenges
⢠Translating changing compliance Regulatory Agencies
regulations into actionable audit and (PCI, SEC, DOD, NIST)
remediation policies Clients
⢠Tracking and acting on ongoing Vendors
security updates from multiple (Cisco, Microsoft, Sun)
vendors Servers
⢠Reducing threat of compromised
security with delayed vulnerability HP Live Network
Industry Experts
assessments
(CIS, iDefense)
What HP Delivers
⢠Daily delivery of up-to-date security Network
vulnerability policies
⢠Industry-standard compliance policies Customer & Storage
updated regularly
Partner
⢠Actionable policies immediately Community
accessible
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
34. Comprehensive Real-time compliance reports
Key challenges
⢠Lack ongoing view of infrastructure compliance state
⢠Difficult manual effort to audit and compile compliance
reports
⢠Point-in-time reports using old data
What HP delivers
⢠Flexible and customizable reporting
⢠Out of box and ad hoc reports
(PCI, SOX, HIPAA, BASEL II, FISMA, etc.)
⢠Report on change compliance based on standard
frameworks (ITIL, COBIT)
⢠Federated compliance data shared with uCMDB
⢠Summaries and analysis for current and historical
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
35. Case: Disaster Recovery
ďą Validate that network &
destination systems are
available
ďą Build destination system
if it is not identical to
source system
ďą Disable monitoring /
clustering on primary
systems
ďą Perform failover, re-route
DNSs to destination
system
ďą Test service on the new
system
ďą Update change ticket,
CMDB with new status
ďą Re-enable monitoring
/clustering
35
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
36. Application Automation
Model Model Deploy Report on
1 2 3 4
the application the servers consistently outcomes
Include DMA
workflows in model
Products:
⢠HP Server Automation with Application
Deployment Manager (ADM)
â Provides the MODEL
⢠HP Database and Middleware Automation (DMA)
â Provides the CONTENT
Proven customer success
Deploy application updates to 99%
2 weeks 20 minutes
2600 servers improvement
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
37. Case: Automated provisioning to Public Cloud
Amazonâs EC2
ADD CAPACITY (BURST) IN THE CLOUD WITH CSA THROUGH HP OO
⢠Automate entire end-to-end processes
for provisioning, managing, and
troubleshooting cloud resources
⢠Workflows may be launched directly
from change requests, triggered by
specific events, or invoked on-demand
⢠Scale in and out virtual infrastructure for
optimal cloud resource consumption
and power utilization
37
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
38. PROVEN SUCCESS
CUSTOMER PROOF POINTS
1. Health Care
2. Financial Services
3. HP Enterprise Services
38 Š2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
39. $90B+ Health Care Provider
Customer challenge HP Solution
⢠Servers were growing at 120% ⢠A single tool to manage physical
annually. and virtual servers
⢠Server team adding 60 people ⢠Projected ROI of $15-20M over 5
years
per year. Could not continue!
⢠Numerous point tools did not ⢠Managed 7K servers (3K
physical, 4K virtual)
provide the necessary ROI.
â Shavlik (patching) ⢠Eliminated $2M in maintenance
â Altiris for configuration costs through tools consolidation
management
⢠Handles planned growth with
⢠Manual compliance mgmt not existing headcount
sustainable.
3
9
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
40. Global Financial Services â $2Trillion in Assets
Moved from a physical to virtual data center
Customer Challenges The HP Solution
Large datacenter: 20K servers, less ď§ Orchestrates end to end provisioning
than 18% utilization process across IT service infrastructure
ď§ Supports change management
Shared services datacenter
processes (including change
ď§ Virtualized, shared resources
authorization)
ď§ Fast & automated service
delivery ď§ Integrated to the customers self service
ď§ Integrated to existing portal and mgmt solutions â private
automation and management CLOUD technology in action!
systems
The Result
Server utilization around 80%
Time to delivery : 3 months to 2 hours of provisioning
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
41. Global Scale and Global Control
Global Uses Multi-master Replication
Outsourcer A Key Competitive Differentiator
- Real time, event based synchronization
- Scales to 1000s of servers across 100s
⢠70,000+ servers of facilities
⢠35,000+ network - Enables rapid disaster recovery across
devices
⢠91+ data centers geographies or within same data
⢠104+ remote offices center
- Manage any server from anywhere
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
43. 80%+ of the Fortune
500 use HP Software With HP DCA,
to manage their data every $1 spent
centers results in
$4.8 in benefits
- IDC
âHP leads the pack because
of its breadth of DCA solution.â
Evelyn Hubbert, Forrester
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
44. A strong return on investment
Was Now
Deploy security patch 2 days 3 minutes 99+%
Discover network vulnerability 2 weeks 2 minutes 99+%
Automate compliance (ex,
32 weeks 2 days 99+%
800 servers)
Provision new storage 4-8 hours 15 mins 90%
Manage incidents High alert volume 65+% auto $4M savings
Deploy app updates to 2600 servers 2 weeks 20 minutes 99%
Provision & configure 600 Windows
3-4 months 2 weeks 85%
servers
80+ sev1 1 incident
Automatic health-check 99%
incidents/week per week
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
45. The power of automation
Was Now
Change the password on 200
13 hours 30 seconds
servers every 30 days
Oracle deployment
16 hours 6 hours
(5k times per year)
Patching 1800 UNIX systems 400 hours 2 hours
Server to admin ratio 30 to 1 200 to 1
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
46. 1. Automate change â save time and money with
accuracy and consistency
2. Automate compliance â manage and control risk.
3. Automate delivery - prepare for cloud.
Automate Automate IT Automate Service
Tasks Processes Delivery
Automate to innovate
46
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
48. Invest in the vision.
Deploy the parts.
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
49. The HP Data Center Automation is part of âŚ
⌠A service centric integrated automation suite.
HP Operations Orchestration (OO)
HP Server HP HP Network HP Storage HP Client HP IT
HP Automation Database & Automation Essentials Automation Service
Business Middleware Mgmt
Service Automation (ITSM)
Mgmt
(BSM) Help desk,
change
Monitor HP Business Service Automation (BSA) Essentials requests
events & ⢠Reporting and
alerts ⢠Security & Compliance catalog
⢠HP Live Network services
HP uCMDB
Yellow text = DCA components
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
50. Server Automation
Lifecycle management for enterprise servers and applications
Key challenges
⢠Long provisioning/patching cycles
⢠Inability to enforce regulatory standards
⢠High staffing costs
⢠Virtualization complexity &
management
HP Server Automation delivers
⢠Server, application and database
lifecycle management
⢠Policy enforcement, compliance reports,
vulnerability alerts
⢠Single view of app dependencies,
across network, server and database
configurations
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
51. Contd .. Stay up to date - Compliance
Industry standard and security update service
Key challenges
⢠Translating changing compliance Regulatory Agencies
regulations into actionable audit (PCI, SEC, DOD, NIST)
and remediation policies Clients
⢠Tracking and acting on ongoing Vendors
security updates from multiple (Cisco, Microsoft, Sun)
vendors Servers
⢠Reducing threat of compromised Automate
security with delayed vulnerability Compliance via
Industry Experts HP Live Network
assessments
(CIS, iDefense)
What HP Delivers
⢠Daily delivery of up-to-date security Network
vulnerability policies
⢠Industry-standard compliance Customer & Storage
policies updated regularly
Partner
⢠Actionable policies immediately Community
accessible
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
52. Storage Automation
Application-aware storage lifecycle management
Key Challenges
⢠Poor storage visibility and MTTR
⢠Storage underutilized
⢠Long maintenance windows from
uncoordinated changes
HP Storage Essentials delivers
⢠Application to array visibility
⢠Storage capacity reporting and trending
⢠Automated storage provisioning
⢠Integrated management functions,
spanning SAN, storage resource
management, and app metering
⢠Enhanced application reliability,
performance, and intelligent forecasting
⢠Improved utilization
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
53. Network Automation
Proactive change, config, and compliance management
Key challenges
⢠Poor visibility of inventory and configurations
⢠Time consuming to make mass changes
⢠Complicated to ensure compliance &
remediate
⢠Growth & complexity of network makes it
difficult to control & costly to manage
HP Network Automation delivers
⢠Real-time visibility of devices, config, &
change
⢠Policy enforcement, compliance reports,
vulnerability alerts
⢠Fewer errors, downtime events, & failed
audits
⢠Single platform to manage heterogeneous
devices
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
54. Client Automation
Lifecycle management for enterprise servers and applications
Key challenges
⢠High support costs & frequent end
user downtime
⢠Understanding and remediating
vulnerabilities
⢠Inefficient license management
HP Client Automation delivers
⢠Desired state management
automation
⢠End point OS deployment, software
distribution, patch management
⢠End user easy to use self service
⢠Addresses security and compliance
issues: Scan, patch, and monitor
vulnerabilities
⢠Support for mobile users
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
55. Operations Orchestration
Proactive management of incident resolution & routine tasks
Key challenges
⢠Time consuming, non-strategic daily IT tasks
⢠Increasing alert volumes and slow incident
resolution
⢠Change management is time consuming, error
prone, and inconsistent
⢠Errors and delays due to inconsistent hand-offs
between systems and groups
⢠Complex and resource intensive processes like
disaster recovery testing and service provisioning
HP Operations Orchestration delivers
⢠Automation of routine tasks and key processes,
such as incident resolution and service
provisioning
⢠Improved efficiency and reduced cost via
automation of routine maintenance tasks
⢠Standardized processes to enforce ITIL and
maintain compliance audit trails
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
56. Automate the entire Data Center
Proactive infrastructure management and compliance
Key challenges All servers and
Entire network
⢠Technology environment is complex and software
continually changing
⢠Changes and incident response are manual,
error prone, and inconsistent across locations
⢠IT lifecycle processes are uncoordinated
between groups and systems
Dashboard
HP Data Center Automation delivers Community
Notification
⢠Enables IT to see the impact of a change and
interconnections across the entire data center Entire storage
⢠Speeds delivery of new application and Infr
infrastructure deployments and updates
⢠Proactively uncovers vulnerabilities and
automatically fixes them
⢠Accelerates tasks and compliance
enforcement
Š Copyright 2012 Hewlett-Packard Development Company, L.P.
57. Integration across all systems
Lifecycle management for entire business service
Key challenges
⢠Teams working in silos not well coordinated or sharing
information
⢠Point tools donât share information or provide
comprehensive view of business services they help manage
⢠Lack full understanding of business service requirements
during change approval and incident resolution processes
HP Business Service Automation delivers
⢠Integration between ITSM, BSM, and Operations
management tools
⢠Provides continuous control and visibility from automated
operations to monitoring and ticketing
Š Copyright 2012 Hewlett-Packard Development Company, L.P.