Presented by Christine Rooney-Browne at the Society of Chief Librarians Seminar 2009 (University of Warwick, June 5th 2009). Social Value: identifying, measuring and sharing some of the less obvious ways that public libraries contribute to economic and social regeneration

1. SOCIAL VALUE: IDENTIFYING, MEASURING AND SHARING SOME OF THE LESS OBVIOUS WAYS THAT PUBLIC LIBRARIES CONTRIBUTE TO ECONOMIC AND SOCIAL REGENERATION Christine Rooney-Browne PhD Researcher, University of Strathclyde, Glasgow Society of Chief Librarians Seminar 2009

3. A space and place... (Scrogham, 2006). “… a place of books and reading , of research , of librarians , of free thought , and of balance – balance between education and recreation , between print and electronic , between quiet and noise , and between parental concern and civil liberties ” *

4. Modern day public libraries...

6. Current climate...

7. First Recession of the 21 st Century... (Based on Getz, 1989, p.4).

9. Front page news...

11. Responding to evolving needs... *(Rettig, 2009)). . “ During tough economic times, people turn to libraries for their incredible array of free resources, from computers to books, DVDs and CDs, for help with a job hunt or health information. The average annual cost to the taxpayer for access to this wide range of resources is about $31 , the cost of one hardcover book. In good times or bad, libraries are a great value !”* BBC, 2009 CNN, 2009 meshio.com, 2009

12. Early statistical evidence... Westminster Libraries Over the three month period to January 2009’: visits increased by 10.5%, new members by 18.3%and borrowing figures for personal finance books by 11.8% business and management books by 6.3% and basic skills books by 35.4%‘ Birmingham Libraries Towards end of 2008, membership increased by 4,500 to 175,000 ** Cumbria Libraries YOY 39% increase in new members over the period ‘September – December 2008’ *** Newcastle Libraries an increase of 10,000 new members in 2008 (a rise of 33%) and 4,000 children became members for the first time (an increase of 14%**** Glasgow Libraries 12% rise in usage and 26% increase in ‘non-fiction’ borrowing***** Dublin Libraries 30% YOY increase borrowing and 15% rise in visitors ****** Map Source: www.indymedia.ie *(Page, 2009). **(Keogh, 2009) ***(BBC, 2009b). ****(Loraine, 2009). *****(Braiden, 2009), ******(Murphy, 2009)

13. Anecdotal evidence... *(Carlton, 2009 **(NPR, 2008). Wall Street Journal focussed on one recently unemployed user who spent his time in the library listening to hip-hop DVDs whilst using the computer . When probed as to why he was spending time in the library the user stated that it was an opportunity for him to get out of the house * One family in Indiana had to sell all of their electronic equipment, cancel cable and internet subscriptions because technology had become a luxury that they could no longer afford . The library had become their sole access point for information, news and online entertainment. ** Librarians at Roxbury Public Library in New Jersey librarians have taken on the role of unofficial job counsellors and social workers in order to meet the emerging needs of visitors*

14. Shining in times of crisis...

15. Value in times of recession...

16. Public spending...the reality! *(Getz, 1989, pp. 4-5). ** (Moore, 2004 quoted in Goulding, 2009, p. 4) ***(Page, 2009c) ****(Bakewell, 2009). . “ the strength, diversity and growth of our library community is a consequence of the affluence of our economy ... libraries – along with the rest of society – have to ride the waves of macroeconomic activity ”* monstersandcritics.com

17. Demonstrating value...

18. Prove it...

19. Measure £ value...

20. E.g. Return on investment...

21. Measuring less obvious contributions...

23. Measuring social value... *Greer and Hale, 1982; Whipple and Nyce, 2007; **Blake et al.,1976; Usherwood & Linley, 1998; (Bryson et al., 2002); ***Brophy, 2007; ****UK Online Centres, 2007 *****REDF, 2008

24. E.g. Transforming communities... New Orleans Chicago

26. E.g Sponsorship...

27. E.g Affiliations...

29. E.g. Embrace Web 2.0 & social media...

31. E.g. Positioned at the heart of... Public Libraries

32. LAAs? We can help with that... Based on original Communities and Local Government: 198 Indicator Set, 2007

33. Healthy communities? We can help with that...

34. Investment in local businesses? We can help with that...

35. Conclusion...

36. OPEN UP THE DEBATE CONTACT ME: E-MAIL: [email_address] BLOG: www.libraryofdigress.co.uk Twitter: crooneybrowne