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Libraries as a Bridge: 
The Role of Libraries 
in Closing the 
Digital Skills Gap 
Lexington County Public Library 
System Staff Day 
Bobbi Newman 
Librarianbyday.net 
@bobbinewman
- The Digital Divide 
- Literacy What? 
- Resources
The 21st 
century is 
when 
everything 
changes. 
And we 
have to be 
ready. 
-Captain Jack Harkness, 
Torchwood
The future is here 
it is just not 
evenly distributed 
-William Gibson
The snow 
falling just 
because 
have a 
shovel
The Digital Divide
One out of 
five 
Americans 
do not have 
broadband 
at home
Access? 
• less than 33% of the poorest 
Americans 
• less than 50% of African 
Americans 
• less than 50% Latinos 
• less than 50% of the elderly 
• less than 50% of rural 
populations
students with a 
computer & 
broadband at home 
have a 6 to 8 % Higher 
graduation rate
Aspen Institute 2014
Myth of the Digital 
Native
It is about far 
more than 
access to 
technology, 
it is about using 
technology well.
We are 
floating 
(or sinking) 
in a sea of 
technology.
The illiterate of the 21st 
century will not be those 
who cannot read and 
write, but those who 
cannot 
learn, unlearn, and 
relearn. 
- Alvin Toffler
We are exposed to more 
mediated messages in one 
day than our great-grandparents 
were 
exposed to in a year. 
-Center for Media Literacy
of 
what gets 
posted on 
any given 
day is in 
public but 
not for the 
public. 
- Shirky, 2009
Digital 
Literacy
66 million Americans 
are without basic digital 
literacy skills 
-Usdan 2012
You keep 
using 
that word. 
I do 
not think it 
means what 
you think it 
means.
Digital Literacy is the 
ability to use information 
and communication 
technologies to find, 
evaluate, create, and 
communicate 
information, requiring 
both cognitive and 
technical skills. 
-ALA Digital Literacy Taskforce (2011)
Five 
Literacies
Attention
Participation
Collaboration
Crap Detection
Network 
Smarts
Aspects of 
digital 
literacy
Tool Skills 
and Access
Authorship 
and 
Creation
Representation
Social responsibility 
And digital 
citizenship
21st Century 
Skills Framework 
from IMLS
Learning And 
Innovation
Information, Media, 
And Technology
Life And Career
21st 
Century 
Themes
Transliteracy
Other 
Considerations
If anyone 
can claim to 
be an 
expert, 
What is an 
expert?
Privacy
What can 
you do?
Play
Own your 
weaknesses
Take 
risks
Be Vulnerable
Fail
Remember!
technology 
is only a 
tool
Attitude 
matters
Questions 
Bobbi L. Newman 
@bobbinewman 
www.librarianbyday.net 
bobbinewman@gmail.com
Libraries 
Are 
Powerful 
Partners
Photo Credits 
1. http://www.flickr.com/photos/ericskiff/372905058/ 
2. http://www.flickr.com/photos/sahlgoode/5185095492/ 
3. Torchwood 
4. http://www.flickr.com/photos/jdhancock/5587313307/ 
5. http://www.flickr.com/photos/teagrrl/403723977/ 
6. http://www.flickr.com/photos/bright/2753331208/ 
7. http://www.flickr.com/photos/daunphilipp/477185363/ 
8. http://www.flickr.com/photos/brainless-angel/120509366/ 
9. http://www.flickr.com/photos/rapo/520551948 
10. Aspen Institute Dialogue on Public Libraries, Rising to the 
Challenge: Re-Envisioning Public Libraries, Washington, 
D.C.: The Aspen Institute, October 2014. 
11. http://www.flickr.com/photos/nesster/2165079081/ 
12. http://www.flickr.com/photos/rbochet/6130218020/ 
13. http://www.flickr.com/photos/phineasgage/3118515933/ 
14. http://www.flickr.com/photos/ericskiff/372905058 
15. http://www.flickr.com/photos/barb/83108156/ 
16. http://www.flickr.com/photos/soyiro/272463226/ 
17. http://www.flickr.com/photos/anselmogz/6682939/ 
18. http://www.flickr.com/photos/miuenski/2570241302/ 
19. http://www.flickr.com/photos/nicksee/3475300027 
20. Wordle 
21. Bobbi Newman 
22. http://www.flickr.com/photos/brenda-starr/5226740045/ 
23. n/a 
24. http://www.flickr.com/photos/elcupto/1186992673/ 
25. http://www.flickr.com/photos/katerha/5437876129/ 
26. http://www.flickr.com/photos/budslife/1771179517/ 
27. http://www.flickr.com/photos/jdhancock/7636345442/ 
28. http://www.flickr.com/photos/thomashawk/2460922167/ 
29. n/a 
30. http://www.flickr.com/photos/baboon/13260830/ 
31. http://www.flickr.com/photos/scttw/1819088991/ 
32. http://www.flickr.com/photos/lujide/3991307100/ 
33. http://www.flickr.com/photos/victornuno/23285331/ 
34. http://www.flickr.com/photos/angelrravelor/321594137/ 
35. http://www.flickr.com/photos/sahlgoode/5185095492/ 
36. http://www.flickr.com/photos/blackbutterfly/3051019058/ 
37. http://www.flickr.com/photos/chinchillo/3248010563/ 
38. http://www.flickr.com/photos/31916678@N07/4753800195/ 
39. http://www.flickr.com/photos/tambako/2908186658/ 
40. http://www.flickr.com/photos/cataniamichele/2618160905/ 
41. http://www.flickr.com/photos/jdhancock/4083295771 
42. http://www.flickr.com/photos/jeremybrooks/2515846993/ 
43. http://www.flickr.com/photos/92454606@N00/349497988/ 
44. http://www.flickr.com/photos/96dpi/1159324763/ 
45. http://www.flickr.com/photos/jhayat/4526204795/ 
46. http://www.flickr.com/photos/herby_fr/172443603/ 
47. http://www.flickr.com/photos/kaibara/5332191131/ 
48. http://www.flickr.com/photos/zooboing/4538568321/ 
49. www.digitallearn.org 
50. www.everyoneon.org 
51. http://libraries.pewinternet.org/ 
52. http://www.imls.gov/about/21stcskills.aspx 
53. www.digitalliteracy.gov 
54. http://www.libraryedge.org/benchmarksv1/toolkit 
55. http://www.flickr.com/photos/pasukaru76/5267355952/ 
56. http://www.flickr.com/photos/39718079@N00/261054170/ 
57. http://www.flickr.com/photos/midnightglory/2481769777/ 
58. http://www.flickr.com/photos/miyukiutada/428153221/ 
59. http://www.flickr.com/photos/jdhancock/4083295771
References 
• ALA supports FCC proposal to fund digital literacy training through public libraries. (2012, April 3).District Dispatch. 
• Aspen Institute to Advance Recommendations of the Knight Commission. (2010, May 18).Knight Foundation. 
• The Aspen Institute. (2014) Aspen Institute Dialogue on Public Libraries, Rising to the Challenge: Re-Envisioning Public Libraries, 
Washington, D.C. 
• Becker, S., Crandall, M. D., Fisher, K. E., Kinney, B., Landry, C., & Rocha, A. (2010). Opportunity for American Library Association. 
(2011). The state of America's libraries: A report from the American Library Association. Chicago, IL: American Library Association. 
• Clochesy, J. M. (2008). The experience of diversity by generation: how to bridge the differences. Diversity Factor, 16(4), 1 
• DiMaggio, P., & Hargittai, E. (2001). From the ‘digital divide’ to ‘digital inequality’: Studying internet use as penetration increases. 
Woodrow Wilson School, Princeton University: Center for the Arts and Cultural Policy Studies. 
• Federal Communications Commission. (2010). Connecting America: The National Broadband Plan. Washington, D.C: Federal 
Communications Commission. 
• Genachowski, J. (2011, November). FCC & “Connect to Compete” tackle barriers to broadband adoption, Face Sheet for Chairman 
Genachowski Remarks on Broadband Adoption, Speech presented in Washington, D.C. 
• Hoffman, J., Bertot, J. C., Davis, D. M., & Clark, L. (2011). Libraries connect communities: public library funding & technology access 
study 2010-2011. Chicago: American Library Association.. 
• Institute of Museum and Library Services (2009). Museums, Libraries, and 21st Century Skills (IMLS-2009-NAI-01). Washington, D.C. 
Retrieved from 
• Jenkins, H., Clinton, K., Purushotma, R., Robison, A., & Weigel, M. (2006). Confronting the challenges of participatory culture: Media 
education for the 21st century. 
• Jones, C., Ramanau, R., Cross, S., & Healing, G. (2010). Net generation or Digital Natives: Is there a distinct new generation entering 
university? Computers & Education, 54(3), 722–732. doi:10.1016/j.compedu.2009.09.022 
• Lippincott, J. K. (2007). Student Content Creators: Convergence of Literacies. EDUCAUSE Review, 42(6), 16–17.
References 
• Margaryan, A., Littlejohn, A., & Vojt, G. (2011). Are digital natives a myth or reality ? University students ’ use of digital technologies. 
Computers & Education, 56(2), 429–440. doi:10.1016/j.compedu.2010.09.004 
• Pita, K. (2012). Five Generations in the Workplace. Fairfield County Business Journal, 48(8), 27. 
• Prenksy, M. (2001), “Digital natives, digital immigrants”, On the Horizon, Vol. 9 No. 5, pp. 1-6. 
• Rainie, L. (2013). Who’s not online and why?. Washington, D.C: Pew Research Center’s Internet and American Life Project. 
• Rheingold, H. (2012). Net smart: How to thrive online. Cambridge, MA: MIT Press. 
• Richtel, M. (2012, May 29). Wasting Time Is New Divide in Digital Era. New York Times Online. Retrieved from 
http://www.nytimes.com/2012/05/30/us/new-digital-divide-seen-in-wasting-time-online.html?_r=3&pagewanted=all) 
• Saveri, A., Rheingold, H., & Vian, K. (2005). Technologies of cooperation. Palo Alto CA. Retrieved from 
http://www.rheingold.com/cooperation/Technology_of_cooperation.pdf 
• Selwyn, N. (2009). The digital native – myth and reality. Aslib Proceedings, 61(4), 364–379. doi:10.1108/00012530910973776 
• The Knight Commission on the Information Needs of Communities in a Democracy. (2009). Informing Communities: Sustaining 
Democracy in the Digital Age. Washington, DC: The Aspen Institute. 
• Thoman, E., Jolls, T., & Center for Media Literacy. (2008).Literacy for the 21st century: An overview and orientation guide to media 
literacy education. Santa Monica, CA: Center for Media Literacy. 
• Wheeler, t. (2014) The Facts and Future of Broadband Competition. Speech at 1776 Headquarters, Washington, D.C. Retrieved from 
https://apps.fcc.gov/edocs_public/attachmatch/DOC-329161A1.pdf 
• Usdan, J. (2012, July 23). FCC Chairman Announces Jobs-Focused Digital Literacy Partnership Between Connect2Compete and the 
2,800 American Job Centers. Broadband.gov. Retrieved from http://blog.broadband.gov/?entryId=1718810 
• Zickuhr, K. (2010). Generations 2010. Washington, D.C: Pew Research Center’s Internet and American Life Project. 
• Zickuhr, K. (2013). Who’s not online and why? Washington, D.C: Pew Research Center’s Internet and American Life Project. 
• Zickuhr, K., Rainie, L., Purcell, K. (2013). Library services in the digital age. Washington, D.C: Pew Research Center’s Internet and 
American Life Project.

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Libraries as a Bridge: The Role of Libraries in Closing the Digital Skills Gap

  • 1. Libraries as a Bridge: The Role of Libraries in Closing the Digital Skills Gap Lexington County Public Library System Staff Day Bobbi Newman Librarianbyday.net @bobbinewman
  • 2. - The Digital Divide - Literacy What? - Resources
  • 3. The 21st century is when everything changes. And we have to be ready. -Captain Jack Harkness, Torchwood
  • 4. The future is here it is just not evenly distributed -William Gibson
  • 5. The snow falling just because have a shovel
  • 7. One out of five Americans do not have broadband at home
  • 8. Access? • less than 33% of the poorest Americans • less than 50% of African Americans • less than 50% Latinos • less than 50% of the elderly • less than 50% of rural populations
  • 9. students with a computer & broadband at home have a 6 to 8 % Higher graduation rate
  • 11. Myth of the Digital Native
  • 12. It is about far more than access to technology, it is about using technology well.
  • 13. We are floating (or sinking) in a sea of technology.
  • 14. The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. - Alvin Toffler
  • 15. We are exposed to more mediated messages in one day than our great-grandparents were exposed to in a year. -Center for Media Literacy
  • 16. of what gets posted on any given day is in public but not for the public. - Shirky, 2009
  • 18. 66 million Americans are without basic digital literacy skills -Usdan 2012
  • 19. You keep using that word. I do not think it means what you think it means.
  • 20.
  • 21.
  • 22. Digital Literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills. -ALA Digital Literacy Taskforce (2011)
  • 29. Aspects of digital literacy
  • 30. Tool Skills and Access
  • 33. Social responsibility And digital citizenship
  • 34. 21st Century Skills Framework from IMLS
  • 41. If anyone can claim to be an expert, What is an expert?
  • 44. Play
  • 48. Fail
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 58. Questions Bobbi L. Newman @bobbinewman www.librarianbyday.net bobbinewman@gmail.com
  • 60. Photo Credits 1. http://www.flickr.com/photos/ericskiff/372905058/ 2. http://www.flickr.com/photos/sahlgoode/5185095492/ 3. Torchwood 4. http://www.flickr.com/photos/jdhancock/5587313307/ 5. http://www.flickr.com/photos/teagrrl/403723977/ 6. http://www.flickr.com/photos/bright/2753331208/ 7. http://www.flickr.com/photos/daunphilipp/477185363/ 8. http://www.flickr.com/photos/brainless-angel/120509366/ 9. http://www.flickr.com/photos/rapo/520551948 10. Aspen Institute Dialogue on Public Libraries, Rising to the Challenge: Re-Envisioning Public Libraries, Washington, D.C.: The Aspen Institute, October 2014. 11. http://www.flickr.com/photos/nesster/2165079081/ 12. http://www.flickr.com/photos/rbochet/6130218020/ 13. http://www.flickr.com/photos/phineasgage/3118515933/ 14. http://www.flickr.com/photos/ericskiff/372905058 15. http://www.flickr.com/photos/barb/83108156/ 16. http://www.flickr.com/photos/soyiro/272463226/ 17. http://www.flickr.com/photos/anselmogz/6682939/ 18. http://www.flickr.com/photos/miuenski/2570241302/ 19. http://www.flickr.com/photos/nicksee/3475300027 20. Wordle 21. Bobbi Newman 22. http://www.flickr.com/photos/brenda-starr/5226740045/ 23. n/a 24. http://www.flickr.com/photos/elcupto/1186992673/ 25. http://www.flickr.com/photos/katerha/5437876129/ 26. http://www.flickr.com/photos/budslife/1771179517/ 27. http://www.flickr.com/photos/jdhancock/7636345442/ 28. http://www.flickr.com/photos/thomashawk/2460922167/ 29. n/a 30. http://www.flickr.com/photos/baboon/13260830/ 31. http://www.flickr.com/photos/scttw/1819088991/ 32. http://www.flickr.com/photos/lujide/3991307100/ 33. http://www.flickr.com/photos/victornuno/23285331/ 34. http://www.flickr.com/photos/angelrravelor/321594137/ 35. http://www.flickr.com/photos/sahlgoode/5185095492/ 36. http://www.flickr.com/photos/blackbutterfly/3051019058/ 37. http://www.flickr.com/photos/chinchillo/3248010563/ 38. http://www.flickr.com/photos/31916678@N07/4753800195/ 39. http://www.flickr.com/photos/tambako/2908186658/ 40. http://www.flickr.com/photos/cataniamichele/2618160905/ 41. http://www.flickr.com/photos/jdhancock/4083295771 42. http://www.flickr.com/photos/jeremybrooks/2515846993/ 43. http://www.flickr.com/photos/92454606@N00/349497988/ 44. http://www.flickr.com/photos/96dpi/1159324763/ 45. http://www.flickr.com/photos/jhayat/4526204795/ 46. http://www.flickr.com/photos/herby_fr/172443603/ 47. http://www.flickr.com/photos/kaibara/5332191131/ 48. http://www.flickr.com/photos/zooboing/4538568321/ 49. www.digitallearn.org 50. www.everyoneon.org 51. http://libraries.pewinternet.org/ 52. http://www.imls.gov/about/21stcskills.aspx 53. www.digitalliteracy.gov 54. http://www.libraryedge.org/benchmarksv1/toolkit 55. http://www.flickr.com/photos/pasukaru76/5267355952/ 56. http://www.flickr.com/photos/39718079@N00/261054170/ 57. http://www.flickr.com/photos/midnightglory/2481769777/ 58. http://www.flickr.com/photos/miyukiutada/428153221/ 59. http://www.flickr.com/photos/jdhancock/4083295771
  • 61. References • ALA supports FCC proposal to fund digital literacy training through public libraries. (2012, April 3).District Dispatch. • Aspen Institute to Advance Recommendations of the Knight Commission. (2010, May 18).Knight Foundation. • The Aspen Institute. (2014) Aspen Institute Dialogue on Public Libraries, Rising to the Challenge: Re-Envisioning Public Libraries, Washington, D.C. • Becker, S., Crandall, M. D., Fisher, K. E., Kinney, B., Landry, C., & Rocha, A. (2010). Opportunity for American Library Association. (2011). The state of America's libraries: A report from the American Library Association. Chicago, IL: American Library Association. • Clochesy, J. M. (2008). The experience of diversity by generation: how to bridge the differences. Diversity Factor, 16(4), 1 • DiMaggio, P., & Hargittai, E. (2001). From the ‘digital divide’ to ‘digital inequality’: Studying internet use as penetration increases. Woodrow Wilson School, Princeton University: Center for the Arts and Cultural Policy Studies. • Federal Communications Commission. (2010). Connecting America: The National Broadband Plan. Washington, D.C: Federal Communications Commission. • Genachowski, J. (2011, November). FCC & “Connect to Compete” tackle barriers to broadband adoption, Face Sheet for Chairman Genachowski Remarks on Broadband Adoption, Speech presented in Washington, D.C. • Hoffman, J., Bertot, J. C., Davis, D. M., & Clark, L. (2011). Libraries connect communities: public library funding & technology access study 2010-2011. Chicago: American Library Association.. • Institute of Museum and Library Services (2009). Museums, Libraries, and 21st Century Skills (IMLS-2009-NAI-01). Washington, D.C. Retrieved from • Jenkins, H., Clinton, K., Purushotma, R., Robison, A., & Weigel, M. (2006). Confronting the challenges of participatory culture: Media education for the 21st century. • Jones, C., Ramanau, R., Cross, S., & Healing, G. (2010). Net generation or Digital Natives: Is there a distinct new generation entering university? Computers & Education, 54(3), 722–732. doi:10.1016/j.compedu.2009.09.022 • Lippincott, J. K. (2007). Student Content Creators: Convergence of Literacies. EDUCAUSE Review, 42(6), 16–17.
  • 62. References • Margaryan, A., Littlejohn, A., & Vojt, G. (2011). Are digital natives a myth or reality ? University students ’ use of digital technologies. Computers & Education, 56(2), 429–440. doi:10.1016/j.compedu.2010.09.004 • Pita, K. (2012). Five Generations in the Workplace. Fairfield County Business Journal, 48(8), 27. • Prenksy, M. (2001), “Digital natives, digital immigrants”, On the Horizon, Vol. 9 No. 5, pp. 1-6. • Rainie, L. (2013). Who’s not online and why?. Washington, D.C: Pew Research Center’s Internet and American Life Project. • Rheingold, H. (2012). Net smart: How to thrive online. Cambridge, MA: MIT Press. • Richtel, M. (2012, May 29). Wasting Time Is New Divide in Digital Era. New York Times Online. Retrieved from http://www.nytimes.com/2012/05/30/us/new-digital-divide-seen-in-wasting-time-online.html?_r=3&pagewanted=all) • Saveri, A., Rheingold, H., & Vian, K. (2005). Technologies of cooperation. Palo Alto CA. Retrieved from http://www.rheingold.com/cooperation/Technology_of_cooperation.pdf • Selwyn, N. (2009). The digital native – myth and reality. Aslib Proceedings, 61(4), 364–379. doi:10.1108/00012530910973776 • The Knight Commission on the Information Needs of Communities in a Democracy. (2009). Informing Communities: Sustaining Democracy in the Digital Age. Washington, DC: The Aspen Institute. • Thoman, E., Jolls, T., & Center for Media Literacy. (2008).Literacy for the 21st century: An overview and orientation guide to media literacy education. Santa Monica, CA: Center for Media Literacy. • Wheeler, t. (2014) The Facts and Future of Broadband Competition. Speech at 1776 Headquarters, Washington, D.C. Retrieved from https://apps.fcc.gov/edocs_public/attachmatch/DOC-329161A1.pdf • Usdan, J. (2012, July 23). FCC Chairman Announces Jobs-Focused Digital Literacy Partnership Between Connect2Compete and the 2,800 American Job Centers. Broadband.gov. Retrieved from http://blog.broadband.gov/?entryId=1718810 • Zickuhr, K. (2010). Generations 2010. Washington, D.C: Pew Research Center’s Internet and American Life Project. • Zickuhr, K. (2013). Who’s not online and why? Washington, D.C: Pew Research Center’s Internet and American Life Project. • Zickuhr, K., Rainie, L., Purcell, K. (2013). Library services in the digital age. Washington, D.C: Pew Research Center’s Internet and American Life Project.