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Erasmus Centre for
                                                                  Neuroeconomics




     How to predict what individuals
              will buy next
               A short history of neuromarketing




                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
How to predict what individuals will
                buy next
• Ask them!
     – Focus groups, polls, surveys, …




                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
How to predict what individuals will
                buy next
• Lab experiments, field experiments
     – Observe them in situation and find out general
       rules of behavior!




                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
How to predict what individuals will
                buy next
• Econometrics / time series analysis
     => Check what they did in the past and infer!




                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
How to predict what individuals will
                buy next
• Modeling
     => Make some basic hypothesis about how
     individuals behave in general, and deduct from
     there




                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
Problems with individuals
•   They are so specific
•   They get influenced
•   They are not logic
•   They don’t understand who they are
•   They are expensive
•   They don’t scale up


                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
Two new directions




   Ask the brain!                                         Ask the crowd!

  (the neuro turn)                                        (the digital turn)

                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
Ask the crowds!
• “A crowd is anything that crashes Excel”

• Twitter, FB, Google, …
     – Any data source which gives info on behavior at a
       large scale.




                                                             Rotterdam School of
28 Jan 2013 / Neuromarketing      www.clementlevallois.net
                                                                Management
Crowds are…
• “sincere” (are they?)

• representative (are they?)

• relatively inexpensive (really?)

• Scale up well (sure?)

                                                           Rotterdam School of
28 Jan 2013 / Neuromarketing    www.clementlevallois.net
                                                              Management
Ask the brain!
• The brain doesn’t lie (or does it?)

• The brain is universal (is it?)

• The brain is measurable (easily?)




                                                            Rotterdam School of
28 Jan 2013 / Neuromarketing     www.clementlevallois.net
                                                               Management
Ask the brain – how easy can it be?
• Major scientific paradigm shift
     - Creates resistances, controversy, debates
               Is it ok to drop “the individual” as the focus of analysis?


• Mix of competencies: neuro and social!
     - not easy to create research groups that can be
     good at both



                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
Looking at the brain
               where are we now in 2013?
• 1960s: the brain is a taboo in psychology

• 1970s: gets better, but not many ways to probe it

• 1980s: PET and fMRI!

• 1990s: Decade of the Brain

• 2000s: First results

• 2010s: Commercial applications take off

                                                          Rotterdam School of
28 Jan 2013 / Neuromarketing   www.clementlevallois.net
                                                             Management
A closer view on 2002-2012
                               a timeline of neuromarketing

                         => With an answer to the question: can
                         neuromarketing help predict sales better?


           http://www.clementlevallois.net/sandbox/timeline/index.html




                                                                     Rotterdam School of
28 Jan 2013 / Neuromarketing          www.clementlevallois.net
                                                                        Management

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How to predict what individuals will buy next

  • 1. Erasmus Centre for Neuroeconomics How to predict what individuals will buy next A short history of neuromarketing Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 2. How to predict what individuals will buy next • Ask them! – Focus groups, polls, surveys, … Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 3. How to predict what individuals will buy next • Lab experiments, field experiments – Observe them in situation and find out general rules of behavior! Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 4. How to predict what individuals will buy next • Econometrics / time series analysis => Check what they did in the past and infer! Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 5. How to predict what individuals will buy next • Modeling => Make some basic hypothesis about how individuals behave in general, and deduct from there Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 6. Problems with individuals • They are so specific • They get influenced • They are not logic • They don’t understand who they are • They are expensive • They don’t scale up Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 7. Two new directions Ask the brain! Ask the crowd! (the neuro turn) (the digital turn) Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 8. Ask the crowds! • “A crowd is anything that crashes Excel” • Twitter, FB, Google, … – Any data source which gives info on behavior at a large scale. Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 9. Crowds are… • “sincere” (are they?) • representative (are they?) • relatively inexpensive (really?) • Scale up well (sure?) Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 10. Ask the brain! • The brain doesn’t lie (or does it?) • The brain is universal (is it?) • The brain is measurable (easily?) Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 11. Ask the brain – how easy can it be? • Major scientific paradigm shift - Creates resistances, controversy, debates Is it ok to drop “the individual” as the focus of analysis? • Mix of competencies: neuro and social! - not easy to create research groups that can be good at both Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 12. Looking at the brain where are we now in 2013? • 1960s: the brain is a taboo in psychology • 1970s: gets better, but not many ways to probe it • 1980s: PET and fMRI! • 1990s: Decade of the Brain • 2000s: First results • 2010s: Commercial applications take off Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management
  • 13. A closer view on 2002-2012 a timeline of neuromarketing => With an answer to the question: can neuromarketing help predict sales better? http://www.clementlevallois.net/sandbox/timeline/index.html Rotterdam School of 28 Jan 2013 / Neuromarketing www.clementlevallois.net Management