24. Using Empathy & Questions http://www.crnhq.org/windskill1.html Compared with what? "It's too many/ too much / too little/ too few" "Are there any circumstances in which they don't?" "They always" "What happens if you do?" "I can't" You might ask: If they say:
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36. About The Conflict Resolution Network… “ Our vision is to create conflict-resolving community in a culture of peace and social justice. Conflict Resolution builds stronger and more cohesive organisations and more rewarding relationships. So we make Conflict Resolution skills, strategies and attitudes more readily and universally accessible. Most CRN material can be freely reproduced provided our copyright notice appears on each page. “ http://www.swlearning.com/marketing/gitm/gitm28-5.html