3. I’m sorry, I don’t understand. 對不起,我聽不懂
How do you say “博物館” in English? “博物館” 英文怎麻講?
How do you spell your name? 你的名字怎麻拼?
Could you repeat that, please? 麻煩你再講一次
You first or me first? 你先還是我先?
Your turn. 輪到你
France / French 法國 / 法國人
Germany / German 德國 / 德國人
4. What is a balcony? reservation? confirmation?
national holiday? museum? Taroko Gorge?
What is : Mr. / Mrs. / Ms. ?
How do you say 中秋節 in English?
Tell your partner:
3 jobs in this hotel
3 famous places in Taiwan
Today’s date
Your next day off
6. receptionist porter chef
housekeeper waiter / waitress bartender
7. a. _____ b. _____ c. _____ d. _____ e. _____
f. _____ g. _____ h. _____ i. _____
8. Italy Greece Ireland Australia France
Malaysia Philippines Singapore Indonesia
9. Is it polite or not polite to say:
_____ Hello, can I help you?
_____ Do you have a reservation?
_____ Hello, what do you want?
_____ And your name, please?
_____ I’m sorry the hotel is full.
_____ We have nothing for you.
10. Is it polite or not polite to say:
__P__ Hello, can I help you?
__P__ Do you have a reservation?
_NP_ Hello, what do you want?
__P__ And your name, please?
__P__ I’m sorry the hotel is full.
_NP_ We have nothing for you.
What would you say if you saw a child who looked lost?
What would you say if you saw someone carrying a heavy
suitcase?
11. Mr. and Mrs. Bouvier have come. Put the conversation in the correct order.
1 Good evening sir, good evening madam.
_ Thank you. Bouvier, yes, … so that’s a double room with bath and
balcony for three nights.
9 Thank you sir, here’s your key. It’s on the fourth floor, room 401.
_ Yes, of course.
_ Could you spell that, please?
_ B-O-U-V-I-E-R
_ Thank you.
_ Could you just sign here, please?
_ Good evening, we have a reservation. The name’s Bouvier.
6 That’s right.
10 I’ll call a porter.
_ Enjoy your stay.
12. Mr. and Mrs. Bouvier have come. Put the conversation in the correct order.
1 Good evening sir, good evening madam.
5 Thank you. Bouvier, yes, … so that’s a double room with bath and
balcony for three nights.
9 Thank you sir, here’s your key. It’s on the fourth floor, room 401.
8 Yes, of course.
3 Could you spell that, please?
4 B-O-U-V-I-E-R
11 Thank you.
7 Could you just sign here, please?
2 Good evening, we have a reservation. The name’s Bouvier.
6 That’s right.
10 I’ll call a porter.
12 Enjoy your stay.
13. Repeat the conversation. R = receptionist, G = guest.
R Good evening sir, good evening madam.
G Good evening, we have a reservation. The name’s Bouvier.
R Could you spell that, please?
G B-O-U-V-I-E-R
R Thank you. Bouvier, yes, … so that’s a double room with bath and
balcony for three nights.
G That’s right.
R Could you just sign here, please?
G Yes, of course.
R Thank you sir, here’s your key. It’s on the fourth floor, room 401.
R I’ll call a porter.
G Thank you.
R Enjoy your stay.
14. Ask someone these questions:
Are you a good cook?
Did you eat lunch today? What did you eat?
Are you a vegetarian? Why or why not?
What’s your favorite dessert?
Is there any food that you really dislike to eat?
Do you take vitamins?
What is your favorite food at this hotel?