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Social Media Strategies

Sari Gandum
Mobile Internet Users in Indonesia


                       48% of
                       Indonesian
                       Internet Users
                       access Internet
                       from mobile
Mobile Internet Users in Indonesia
                          • Even the
                            numbers are
                            predicted to
                            increase.
                          •  5 % through
                            mobile phone
                          •  17 %
                            through
                            handheld
                            devices.
Fact- Facebook & Twitter users
Twitter users
Twitter Users – Demographic Data
Facebook Users – Demographic
Data
Social Media Strategy
Analysis Strategy

                                                 Brand Awareness




                                Social
   Current                     Media             Future
                               Digital
                              Campaign
Track number of Followers,               Track number of Followers,
Fans, Mentions, Post, Klout              Fans, Mentions, Post, Klout
Score                                    Score
Data Analysis Tools
• To monitor the impacts of implemented Strategies on Social Media,
  some tools that can be used:

3. kklout

 Your popularity on Social media (esp. Twitter) doesn’t only depend on
 number of followers but also the contents, influence level and audience
 engagement level.

 Network Influence: Number of people who Mentions,
 Retweets, Likes, Comments.

 Amplification Influence:            more likely about the CONTENTS
 which is responded and spreaded.
Data Analysis Tools
2. kklout
   •   Embedded on
       your sites.
   •   Monitor Traffic
   •   Data Analysis
Data Analysis Tools
3. kklout   •   Tracking how many and how popular is your
                brand (terms used), mentioned on various social
                media (fans, followers, messages, posts, tweets,
                etc)
            •   Tracking who are the top influencers about your
                brand/ terms used.
Currently Sari Gandum has a small
related information numbers for its
brand positioning trough SEO


                      Google Search

Keyword                  : “Sari Gandum”
Result                   : 2,100,000
* from the top 5 of the findings result, only one link that have related
information about Sari Gandum whole grain biscuits product.
Google Search Keyword “Sari Gandum”
Facebook Personal Page “Sari Gandum”
Google Search

Keyword               : “Roma Sari Gandum”
Result                : 1,800,000
* The result including Roma Sari Gandum TV Commercial that
uploaded trough YouTube online video channel, Roma Sari Gandum
Facebook Page (Company), and severals Roma Sari Gandum
Biscuits Images.
Google Search Keyword “Roma Sari Gandum”
Facebook Company Page “Roma Sari Gandum”
Twitter Search Keyword “Sari Gandum”


               Twitter search findings shows that
               Twitter user still:

               3.Questioning about Sari Gandum
               products

               5.Asking for other user
               recommendations and opinions
               about Sari Gandum product.

               7.Giving a negative testimonial about
               Sari Gandum product

               9.Compairing Sari Gandum product
               to other biscuits products.
Competitor Analysis Oreo
               FINDINGS

3.Have done several social media
campaign using social media sites,
profile page, online video distribution,
website and online communities

5.The campaign, ‘Double Stuff oreo Lick
Race’ focuses on interactive platform
oreolickrace.co.uk, where participants
are invited to upload their races and
challenge others
Competitor Analysis Oreo

           OPORTUNITIES

 Doesn’t positioning itself as healthy
snack product, since it contains high-fat
              and sugar

    Different target market size and
               positioning
Competitor Analysis
Jacob’s Weetameal
               FINDINGS

3.International and worldwide known for
food manufacture

5.Made from grain cracker with healthy
concerned biscuit

7.Strong and well known brand in
internet, proven by optimized search
engine result findings

9.Tasty biscuit with more varieties
Competitor Analysis
 Jacob’s Weetameal

          OPORTUNITIES

 Price more expensive compared to
   Oreo and Roma Sari Gandum

No massive digital campaign via social
               media
Competitor Analysis
Nissin & Khong Guan
               FINDINGS

3.KGC has been equally committed to
the mainstream market and have been
carried by mass market chains

5.Focused on below the line promotion
such as: supermarket’s promo, modern
channel display, participate in event and
bazzar

7.Tasty biscuit with more varieties
Competitor Analysis
Nissin & Khong Guan
        OPORTUNITIES

 Have done campaign via Social
Media (Facebook, Twitter) “Kreasi
Bersama Broniz”, but there is no
     continuous programs

The products contains high fat and
 sugar, not concerned as healthy
               food

Un-maintained Twitter Account KG-
   Play with only 14 followers
Competitor Activity via Social Media
       Twitter Search for “biskuit”

       3.Fullo      : 2,5050 Followers
       4.OopsOlezzo : 858 Followers
       5.HanyaOreo          : 6,512 followers
Competitor Activity via Social Media
                    Hanya Oreo Twitter Page

  Twitter Account    : 6,512 followers 4,184 tweets 3,357 following
  Content            : Community Maintenance, Quiz Info & Announcement
Competitor Activity via Social Media
               Hanya Oreo Facebook Fanpage

Facebook Fanpage   : 165,799 people like
Content            : Viral Quiz, Facebook Pooling, Upload Photo
                     Competition, Notes for Quiz and Games Notification
Competitor Activity via Social Media
               Hanya Oreo Facebook Fanpage

Facebook Fanpage   : 165,799 people like
Content            : Viral Quiz, Facebook Pooling, Upload Photo
                     Competition, Notes for Quiz and Games Notification
Competitor Activity via Social Media
            Hanya Oreo Website
  Website       : http://hanyaoreo.com/beta/
  Content       : Flash Games, Product Information
Social Media Influencer

              Raditya Dika

3.800,000 followers (3rd largest in the
number of followers in Indonesia)

5.He is one of the best influencer in
twitter (amplification level reaches 90)

7.Several big brands using him as their
brand ambassador in social media
Social Media Influencer

           Dewi Lestari (Dee)

3.Twitter is her testing-the-water tools
and her source of inspiration for her
books

5.Has more than 200,000 followers,
which are her die-hard fans

7.She knows how to manage her
relationship with fans
Social Media Marketing Objective

1. Build Meaningful Relationships

3. Public Relations and Brand
   Awareness

5. Build Customer Loyalty

7. Establish Trust

9. Manage Your Reputation

11. Increase Search Visibility
Sari Gandum Social Media Strategy
Sari Gandum Social Media
   Marketing Objective
Program Example of Remah Sari
            Gandum
• This program will use, for example hash tag: #RemahSG
• Let’s say the complete sentence that will be twitted is:
Sari Gandum Cemilan Pengganti Snack, Lezat Menyehatkan
• The total Words is 7.
• So, started from 3 PM to 4 PM, every 7 minute, we will tweet one of these 7
  words randomly. Let’s say the schedule is as following:
     • 3:07 PM: pengganti #RemahSG
     • 3:14 PM: menyehatkan #RemahSG
     • 3:21 PM: Gandum #RemahSG
     • 3:28 PM: snack #RemahSG
     • 3:35 PM: lezat #RemahSG
     • 3:42 PM: cemilan #RemahSG
     • 3:49 PM: Sari #RemahSG
     • Started from 3:50 PM, followers must compete to tweet the complete
       sentence.
     • Everyday, on 3:55 PM, we will choose the first follower who tweet the
       complete sentence.
Program Example of Lengkapi
         Kalimat Sari Gandum
•Once in a day, we will tweet incomplete sentence (with #KalimatSG) for then
to be completed by the followers.
•For example: “Sari Gandum paling enak dimakan bersama dengan…”
#KalimatSG
•Every 5 PM, we will announce the winner who tweeted the most interesting
dan most relevant tweet from the followers.
Oreo Strategies (hanyaoreo.com)
• Games simple, disertai dengan kuis mengenai
  promo oreo dan seputar produk2 oreo. Kuis
  diberikan setiap selesai 1 level, disertai
  dengan penambahan dan pengurangan poin
  untuk jawaban benar dan salah.
• On Fan Page, they post update, information
  about oreo, activity, promote the product,
  polling.
Oreo Strategies (Fanpage)
Oreo Strategies (Fanpage)
Oreo Strategies (Fanpage)
• Put any symbol or special logo, or special mark
  on random products. Those who buy the
  products with the logo/mark/symbol have to
  send the packaging to Sari Gandum and will
  get door prize.
• Period: monthly based.
• Door Prize: Oreo’s bikes, singapore &
  Hongkong holiday, Ipad, Netbook HP Mini
Oreo Strategies (Twitter)
• Fun question
Oreo Strategies (Twitter)
• Quiz
Oreo Strategies (Twitter)
• Mini Games
Thank You !

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Sari Gandum Social Media Campaign Activation

  • 2. Mobile Internet Users in Indonesia 48% of Indonesian Internet Users access Internet from mobile
  • 3. Mobile Internet Users in Indonesia • Even the numbers are predicted to increase. •  5 % through mobile phone •  17 % through handheld devices.
  • 4. Fact- Facebook & Twitter users
  • 6. Twitter Users – Demographic Data
  • 7. Facebook Users – Demographic Data
  • 9. Analysis Strategy Brand Awareness Social Current Media Future Digital Campaign Track number of Followers, Track number of Followers, Fans, Mentions, Post, Klout Fans, Mentions, Post, Klout Score Score
  • 10. Data Analysis Tools • To monitor the impacts of implemented Strategies on Social Media, some tools that can be used: 3. kklout Your popularity on Social media (esp. Twitter) doesn’t only depend on number of followers but also the contents, influence level and audience engagement level. Network Influence: Number of people who Mentions, Retweets, Likes, Comments. Amplification Influence: more likely about the CONTENTS which is responded and spreaded.
  • 11. Data Analysis Tools 2. kklout • Embedded on your sites. • Monitor Traffic • Data Analysis
  • 12. Data Analysis Tools 3. kklout • Tracking how many and how popular is your brand (terms used), mentioned on various social media (fans, followers, messages, posts, tweets, etc) • Tracking who are the top influencers about your brand/ terms used.
  • 13. Currently Sari Gandum has a small related information numbers for its brand positioning trough SEO Google Search Keyword : “Sari Gandum” Result : 2,100,000 * from the top 5 of the findings result, only one link that have related information about Sari Gandum whole grain biscuits product.
  • 14. Google Search Keyword “Sari Gandum”
  • 15. Facebook Personal Page “Sari Gandum”
  • 16. Google Search Keyword : “Roma Sari Gandum” Result : 1,800,000 * The result including Roma Sari Gandum TV Commercial that uploaded trough YouTube online video channel, Roma Sari Gandum Facebook Page (Company), and severals Roma Sari Gandum Biscuits Images.
  • 17. Google Search Keyword “Roma Sari Gandum”
  • 18. Facebook Company Page “Roma Sari Gandum”
  • 19. Twitter Search Keyword “Sari Gandum” Twitter search findings shows that Twitter user still: 3.Questioning about Sari Gandum products 5.Asking for other user recommendations and opinions about Sari Gandum product. 7.Giving a negative testimonial about Sari Gandum product 9.Compairing Sari Gandum product to other biscuits products.
  • 20. Competitor Analysis Oreo FINDINGS 3.Have done several social media campaign using social media sites, profile page, online video distribution, website and online communities 5.The campaign, ‘Double Stuff oreo Lick Race’ focuses on interactive platform oreolickrace.co.uk, where participants are invited to upload their races and challenge others
  • 21. Competitor Analysis Oreo OPORTUNITIES Doesn’t positioning itself as healthy snack product, since it contains high-fat and sugar Different target market size and positioning
  • 22. Competitor Analysis Jacob’s Weetameal FINDINGS 3.International and worldwide known for food manufacture 5.Made from grain cracker with healthy concerned biscuit 7.Strong and well known brand in internet, proven by optimized search engine result findings 9.Tasty biscuit with more varieties
  • 23. Competitor Analysis Jacob’s Weetameal OPORTUNITIES Price more expensive compared to Oreo and Roma Sari Gandum No massive digital campaign via social media
  • 24. Competitor Analysis Nissin & Khong Guan FINDINGS 3.KGC has been equally committed to the mainstream market and have been carried by mass market chains 5.Focused on below the line promotion such as: supermarket’s promo, modern channel display, participate in event and bazzar 7.Tasty biscuit with more varieties
  • 25. Competitor Analysis Nissin & Khong Guan OPORTUNITIES Have done campaign via Social Media (Facebook, Twitter) “Kreasi Bersama Broniz”, but there is no continuous programs The products contains high fat and sugar, not concerned as healthy food Un-maintained Twitter Account KG- Play with only 14 followers
  • 26. Competitor Activity via Social Media Twitter Search for “biskuit” 3.Fullo : 2,5050 Followers 4.OopsOlezzo : 858 Followers 5.HanyaOreo : 6,512 followers
  • 27. Competitor Activity via Social Media Hanya Oreo Twitter Page Twitter Account : 6,512 followers 4,184 tweets 3,357 following Content : Community Maintenance, Quiz Info & Announcement
  • 28. Competitor Activity via Social Media Hanya Oreo Facebook Fanpage Facebook Fanpage : 165,799 people like Content : Viral Quiz, Facebook Pooling, Upload Photo Competition, Notes for Quiz and Games Notification
  • 29. Competitor Activity via Social Media Hanya Oreo Facebook Fanpage Facebook Fanpage : 165,799 people like Content : Viral Quiz, Facebook Pooling, Upload Photo Competition, Notes for Quiz and Games Notification
  • 30. Competitor Activity via Social Media Hanya Oreo Website Website : http://hanyaoreo.com/beta/ Content : Flash Games, Product Information
  • 31. Social Media Influencer Raditya Dika 3.800,000 followers (3rd largest in the number of followers in Indonesia) 5.He is one of the best influencer in twitter (amplification level reaches 90) 7.Several big brands using him as their brand ambassador in social media
  • 32. Social Media Influencer Dewi Lestari (Dee) 3.Twitter is her testing-the-water tools and her source of inspiration for her books 5.Has more than 200,000 followers, which are her die-hard fans 7.She knows how to manage her relationship with fans
  • 33. Social Media Marketing Objective 1. Build Meaningful Relationships 3. Public Relations and Brand Awareness 5. Build Customer Loyalty 7. Establish Trust 9. Manage Your Reputation 11. Increase Search Visibility
  • 34. Sari Gandum Social Media Strategy
  • 35. Sari Gandum Social Media Marketing Objective
  • 36. Program Example of Remah Sari Gandum • This program will use, for example hash tag: #RemahSG • Let’s say the complete sentence that will be twitted is: Sari Gandum Cemilan Pengganti Snack, Lezat Menyehatkan • The total Words is 7. • So, started from 3 PM to 4 PM, every 7 minute, we will tweet one of these 7 words randomly. Let’s say the schedule is as following: • 3:07 PM: pengganti #RemahSG • 3:14 PM: menyehatkan #RemahSG • 3:21 PM: Gandum #RemahSG • 3:28 PM: snack #RemahSG • 3:35 PM: lezat #RemahSG • 3:42 PM: cemilan #RemahSG • 3:49 PM: Sari #RemahSG • Started from 3:50 PM, followers must compete to tweet the complete sentence. • Everyday, on 3:55 PM, we will choose the first follower who tweet the complete sentence.
  • 37. Program Example of Lengkapi Kalimat Sari Gandum •Once in a day, we will tweet incomplete sentence (with #KalimatSG) for then to be completed by the followers. •For example: “Sari Gandum paling enak dimakan bersama dengan…” #KalimatSG •Every 5 PM, we will announce the winner who tweeted the most interesting dan most relevant tweet from the followers.
  • 38. Oreo Strategies (hanyaoreo.com) • Games simple, disertai dengan kuis mengenai promo oreo dan seputar produk2 oreo. Kuis diberikan setiap selesai 1 level, disertai dengan penambahan dan pengurangan poin untuk jawaban benar dan salah. • On Fan Page, they post update, information about oreo, activity, promote the product, polling.
  • 41. Oreo Strategies (Fanpage) • Put any symbol or special logo, or special mark on random products. Those who buy the products with the logo/mark/symbol have to send the packaging to Sari Gandum and will get door prize. • Period: monthly based. • Door Prize: Oreo’s bikes, singapore & Hongkong holiday, Ipad, Netbook HP Mini