1/2 Day Training delivered to the Diversity Committee. Interrupting comments through a relationship intervention model, facilitating dialogue, particularly charged ones that deal with diversity and anti-bias.

1. Train the Trainer:
Facilitation Skills for Courageous Conversations
The Bay School of San Francisco
Rosetta Eun Ryong Lee
Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

2. About Seattle Girls’ School
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3. Agenda
 Courageous conversations
 What keeps us from having them?
 Priming for the conversation
 Facilitation skills
 Practice makes less heart-attack-inducing
 Discussion time
 Wrap up
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

4. Courageous Conversations
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

5. Fears and Anxieties that Keep Us
from Having Conversations
 Offending
 Losing Face
 Tokenism
 Professional Risk
 Bursting the Bubble
 Rocking the Boat
 Conflict
 Lack of “Authority”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

6. Pitfalls and Obstacles that Keep Us
from Conversing Again
 Outbursts
 Silence
 Denial
 The Good Talk
 Teacher vs. Facilitator
 Personal Attacks
 The Quick Fix
 Leadership Oppression
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7. Open Acknowledgment
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8. Define the Opportunity
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9. Avoiding the Pitfalls and
Overcoming the Obstacles
 Powerful stories
 Powerful statistics
 Powerful analogies
 Facilitation Skills
 Welcoming environment
 Clear and strict norms
 Willingness to sit with
discomfort
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

10. Facilitation Skills
 Space
 Confidence and Competence
 Relationship Building
 Credibility
 Flexibility and Authority
 Optimism
 Modeling
 Multiple Learning Styles
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

11. Facilitation Tips
 Co-facilitation
 Depersonalization
 Vulnerability
 Relationships
 Saving it for Later
 Discomfort
 Clarification
 Listening
 Hot Buttons
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12. Break
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13. Practice Makes…
Less Heart-Attack-Inducing
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14. Structure
 Groups of 5
– Facilitator
– 2 Participants
– 2 “Challenge” Roles
 10 Minute Discussions
 Critical Friends Style Feedback for the Facilitator
 Switch roles
 3 Rounds of Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

15. Goals to Strive For
 Be Real
 Don’t End Early
 Don’t “Admire the Problem”
 Sit With All the Feelings
 Support the Facilitator
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

16. Round One Discussion Time
Discussion: Schools struggle to have many
students and faculty members of color
because there “aren’t enough strong
candidates of color.” What do you think?
Round One
Discussion
Round One
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

17. Round Two Discussion Time
Discussion: Should schools revamp the
curriculum to include multiple diversity
perspectives even if there is little to no
diversity of that sort in the student or
faculty/staff population?
Round Two
Discussion
Round Two
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

18. Round Three Discussion Time
Discussion: What is the role of men and
women in the work toward gender equity
and social justice?
Round Two
Discussion
Round Two
Feedback and
Discussion
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

19. Break
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20. Large Group Share
What were some:
Ah-ha moments
Great strategies
Heads up
Questions or Concerns
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21. Next Steps
 Attend more Train the Trainer workshops
 Have more real discussions with people
who affirm you
 Have more real one-on-one dialogue with
people who may or may not affirm you
 Continue to learn and grow in your
knowledge base for content AND skills
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

22. NCBI Effective Interventions Model
 Reduce Defensiveness
– Tone
– Body Language
– Respect
 Keep the Conversation Going
– Hear Them Out
– Ask Open-Ended Questions
– Set Aside Your Feeling for the Moment
– Dialogue
 Build the Relationship
 Win an Ally
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

23. Everything You Ever Wanted to Interrupt
But Didn’t Know How To…
 Think of trigger events of phrases
 Which ones have proven most challenging?
 Which ones would you like to strategize effective
interventions for?
 Strategize for different people: strangers,
acquaintances, friends, family members,
children, etc.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

24. Practice Makes…
Please work in pairs:
-Feed the trigger phrase
-Respond
-Feedback
-Try Again
-Repeat
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25. Sharing the Wisdom
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26. Final Questions or Comments?
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27. Resources
• Anti-Defamation League
• Cross Cultural Connections
(www.CulturesConnecting.com)
• Facilitation First
• Jimpact Enterprises, Inc.
• National Coalition Building Institute
• The People’s Institute
• Stirfry Seminars
• The Thiagi Group
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

28. Presenter Information
Rosetta Eun Ryong Lee
6th Faculty and
Professional Outreach
Seattle Girls’ School
2706 S Jackson Street
Seattle WA 98144
(206) 805-6562
rlee@seattlegirlsschool.org
http://tiny.cc/rosettalee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)