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SYA Italy and Spain
Rosetta Eun Ryong Lee
Seattle Girls’ School
Cultural Competency:
A 21st Century Skill for Everyone
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Goals for the Day
Basic Definitions
Shifting the Paradigm
Questions and Answers
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Basic Definitions
Diversity: Difference, Variety
Diversity is Value Added:
Business Portfolio
Biodiversity
Creativity
Innovation
Race
Religion
Class
Gender
Sexual
Orientation
Ability
Age
Ethnicity
Geographic Location
Language
Educational
Attainment
Appearance
Seniority
Position
or Title
Status
Relationship
To Power Players
Internal
External
Institutional
Dimensions of Identity and Culture
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Basic Definitions
Inclusion: A sense of belonging,
worthiness, and value one feels in an
organization
Are you an owner or an employee?
Are you “in the family” or are you a guest?
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Inclusion Parable:
The Giraffe
and the Elephant
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Basic Definitions
Equity: providing opportunities and
access to all so that every person can
achieve their full potential. Equitable
treatment involves acknowledging
diversity, recognizing and celebrating
our differences, and eliminating the
barriers that prevent the full
participation of all peoples.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Culture [consists] primarily of the
symbolic, ideational, and intangible
aspects of human societies… It is the
values, symbols, interpretations, and
perspectives that distinguish one
people from another.
James A. Banks
What is Culture?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Cultural Competency:
Many Models
Cultural competence is a set of
congruent behaviors, attitudes and
policies that come together in a
system, institution or individual and
enable that system, institution or
individual to work effectively in cross-
cultural situations.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Terry Cross
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
The Jones Model of Cultural Competence
Cultural Self-
Awareness
Cultural
Intelligence
Cross-Cultural
Effectiveness
Skills
Countering
Oppression
through
Inclusion
Cultural Competency: Key Elements
Value Orientation
Diversity as Value Added
Respect
Relationships
Equity
Thought Orientation
Knowledge
Awareness
Systems Thinking
Action Orientation
Consciousness Building
Capacity Building
Assessment
Adaptation
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
21st Century Excellence
 Critical Thinking
 Collaboration
 Communication
 Creativity
 Cosmopolitanism
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Process Break
What is new or thought
provoking about what you
have heard so far?
Where are you and the
program in shared
understanding of diversity,
inclusion, equity, and
cultural competency?
What makes you think so?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
From Exclusive to Inclusive:
Developmental Stages
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Milton Bennett’s
Developmental Model of Intercultural Sensitivity
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Hallmarks of Earlier Phases
 People feel pressure to fit in
 People fear speaking up
 “Who you know” is more important than “what you
know” (relationship-based culture)
 You only trust those closest to you (cliques)
 Denial of differences is considered a virtue (“we
don’t see differences here”)
 It’s hard for outsiders to learn the rules (sink or
swim to prove yourself)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Hallmarks of Later Phases
 People can bring their full selves to the school
 The school encourages and welcomes people to
contribute different opinions and points of view
 There is a performance driven culture
 People form dynamic and diverse groups (trust)
 Differences are seen as additive and productive
 Success is explicitly defined, and the school supports
people in achieving it
 The school has an interactive culture
 People have the competencies to adapt to different
cultural contexts.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Identifying Growth Zones – The 5Ps
• Policy – Enumeration of commitment through mission,
strategic plan, handbooks, websites, etc.
• Programming – Training and programming for all
constituencies. Annual events, curriculum, support
groups, etc.
• Practice – Consistent and meaningful revisit of policy
and programs. Climate assessments, proactive
changes, and meaningful responses to incidents.
• People – Critical mass of people who are supportive
AND active on all levels.
• Pecuniary – Funding, people, and time allocated in the
strategic plan and daily life for supporting diversity
efforts.
(• Priority – When there is limited time, resources, or
competing priorities, which is first to go?)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Old School Diversity or
21st Century Cultural Competency?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Questions or Comments?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Presenter Information
Rosetta Eun Ryong Lee
6th Faculty and
Professional Outreach
Seattle Girls’ School
2706 S Jackson Street
Seattle WA 98144
(206) 805-6562
rlee@seattlegirlsschool.org
http://tiny.cc/rosettalee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

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School Year Abroad Cultural Competency

  • 1. SYA Italy and Spain Rosetta Eun Ryong Lee Seattle Girls’ School Cultural Competency: A 21st Century Skill for Everyone Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 2. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 3. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Goals for the Day Basic Definitions Shifting the Paradigm Questions and Answers
  • 4. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Basic Definitions Diversity: Difference, Variety Diversity is Value Added: Business Portfolio Biodiversity Creativity Innovation
  • 5. Race Religion Class Gender Sexual Orientation Ability Age Ethnicity Geographic Location Language Educational Attainment Appearance Seniority Position or Title Status Relationship To Power Players Internal External Institutional Dimensions of Identity and Culture Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 6. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Basic Definitions Inclusion: A sense of belonging, worthiness, and value one feels in an organization Are you an owner or an employee? Are you “in the family” or are you a guest?
  • 7. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Inclusion Parable: The Giraffe and the Elephant
  • 8. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Basic Definitions Equity: providing opportunities and access to all so that every person can achieve their full potential. Equitable treatment involves acknowledging diversity, recognizing and celebrating our differences, and eliminating the barriers that prevent the full participation of all peoples.
  • 9. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 10. Culture [consists] primarily of the symbolic, ideational, and intangible aspects of human societies… It is the values, symbols, interpretations, and perspectives that distinguish one people from another. James A. Banks What is Culture? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 11. Cultural Competency: Many Models Cultural competence is a set of congruent behaviors, attitudes and policies that come together in a system, institution or individual and enable that system, institution or individual to work effectively in cross- cultural situations. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Terry Cross
  • 12. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) The Jones Model of Cultural Competence Cultural Self- Awareness Cultural Intelligence Cross-Cultural Effectiveness Skills Countering Oppression through Inclusion
  • 13. Cultural Competency: Key Elements Value Orientation Diversity as Value Added Respect Relationships Equity Thought Orientation Knowledge Awareness Systems Thinking Action Orientation Consciousness Building Capacity Building Assessment Adaptation Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 14. 21st Century Excellence  Critical Thinking  Collaboration  Communication  Creativity  Cosmopolitanism Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 15. Process Break What is new or thought provoking about what you have heard so far? Where are you and the program in shared understanding of diversity, inclusion, equity, and cultural competency? What makes you think so? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 16. From Exclusive to Inclusive: Developmental Stages Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 17. Milton Bennett’s Developmental Model of Intercultural Sensitivity Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 18. Hallmarks of Earlier Phases  People feel pressure to fit in  People fear speaking up  “Who you know” is more important than “what you know” (relationship-based culture)  You only trust those closest to you (cliques)  Denial of differences is considered a virtue (“we don’t see differences here”)  It’s hard for outsiders to learn the rules (sink or swim to prove yourself) Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 19. Hallmarks of Later Phases  People can bring their full selves to the school  The school encourages and welcomes people to contribute different opinions and points of view  There is a performance driven culture  People form dynamic and diverse groups (trust)  Differences are seen as additive and productive  Success is explicitly defined, and the school supports people in achieving it  The school has an interactive culture  People have the competencies to adapt to different cultural contexts. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 20. Identifying Growth Zones – The 5Ps • Policy – Enumeration of commitment through mission, strategic plan, handbooks, websites, etc. • Programming – Training and programming for all constituencies. Annual events, curriculum, support groups, etc. • Practice – Consistent and meaningful revisit of policy and programs. Climate assessments, proactive changes, and meaningful responses to incidents. • People – Critical mass of people who are supportive AND active on all levels. • Pecuniary – Funding, people, and time allocated in the strategic plan and daily life for supporting diversity efforts. (• Priority – When there is limited time, resources, or competing priorities, which is first to go?) Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 21. Old School Diversity or 21st Century Cultural Competency? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 22. Questions or Comments? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 23. Presenter Information Rosetta Eun Ryong Lee 6th Faculty and Professional Outreach Seattle Girls’ School 2706 S Jackson Street Seattle WA 98144 (206) 805-6562 rlee@seattlegirlsschool.org http://tiny.cc/rosettalee Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)