Daniel Szuc about usability testing

1. Usability Testing + Daniel Szuc @dszuc dszuc@apogeehk.com

6. Thank You

8. Home

10. http://www.globaldesignresearch.com/

13. Usability Kit

14. Global UX

15. www.uxhongkong.com

16. DANSZUC25% discountwww.rosenfeldmedia.com

19. Cross disciplinary (holistic delivery)

20. Small & nimble (to make decisions)

21. Product Roadmap (having one)

24. Any observations? Any ideas?

25. Now?

26. Now?

27. 5E’s

28. Effective help users achieve goals www.wqusability.com

29. Efficient speed & accuracy www.wqusability.com

30. Engaging pleasant, satisfying & interesting www.wqusability.com

31. Error Tolerant prevents errors & allows users to recover www.wqusability.com

32. Easy to Learn supports orientation & deeper learning www.wqusability.com

33. Usability Testing

34. Seeing if people can understand and use the design of the thing you have made, towards meeting business goals with the greatest amount of happiness, respect, delight and (fill in your own word) possible

36. Who do you need to convince?

37. How to transfer wisdom into design action?

39. Organizational Context Integrate with business plan Who do you need to evolve Think: old & new Aggregate up

40. Plan Know your users (who) Goals (discovery) Scope it (reality) Hardware (logistics) Expected results (assumptions)

42. Passion for use = Yes (meets a need)

43. Numbers & Statistical Significance = Yes + No

45. Not all answers in the universe

46. Be human

48. Patterns in the matrix

49. Quotes

50. Repeats

51. Roadblocks

52. Surprises

53. Ideas

54. Spreadsheets good, post it notes better

55. Debriefs towards understanding

57. Insights (design & business)

58. Energy (be excited about it)

61. Show improvement history (results)

63. Clear Communications Engineering Marketing Shared Language Shared Values Design

64. Thank You