Jörg Atai-Nölke and Thomas Fraszczak from ITARICON presented three practical real-world use cases during EA Connect Days 2018 in Bonn. All were use cases encountered in their project work:
- 1: Pharmacy–Process integration with SAP PI/PO (SAP integration)
- 2: Professional retail – Message contro lduring ERP transformation (SAP S/4HANA&C/4HANA)
- 3: Professional retail – SAP Hybris Commerce EXPANSION with microservice landscape (SAP C/4HANA)
Scaling API-first – The story of a global engineering organization
SAP Transformation Empowerment with LeanIX: 3 Real-World Use Cases
1. ITARICON DIGITAL CUSTOMER SOLUTIONS
SAP TRANSFORMATION EMPOWERMENT
WITH LEANIX: 3 REAL-WORLD USE CASES
JÖRG ATAI-NÖLKE (CEO)
THOMAS FRASZCZAK (HEAD OF BUSINESS IT MANAGEMENT)
2. ITARICON DIGITAL CUSTOMER SOLUTIONS
USE CASE 1:
INTERFACE GOVERNANCE
& PLANNING
USE CASE 2:
MESSAGE CONTROL
DURING ERP
TRANSFORMATION
USE CASE 3:
C/4HANA MEETS
MICROSERVICE
3. ITARICON DIGITAL CUSTOMER SOLUTIONSITARICON CREATES SAP SOLUTIONS
NOURISHED BY DEEP ARCHITECTURE EXPERIENCE
TECHNOLOGY EXPERIENCED
PROCESS FOCUSED
ARCHITECTURE DRIVEN
Process & Application Integration
• Service-oriented architectures & integration concepts
• Process integration for SAP shaped landscapes
• ESB technology consultancy (SAP, IBM)
Business IT Management
• Enterprise Architecture Management by Application /
Technology Portfolio
• Business IT alignment with Capability Management
• Security architectures for enterprise landscapes
Digital Customer Solutions
• Integrated customer and supply chain focus
• SAP C/4HANA, SAP S/4HANA, SAP Cloud Platform
• Solution planning, design, implementation
and support
2006 2018
4. ITARICON DIGITAL CUSTOMER SOLUTIONSSAP IS SIGNIFICANTLY IMPACTING
THE DIGITAL ENTERPRISE TRANSFORMATION
FROM ERP LEADER TO FULL-STACK CUSTOMER CENTRICITY
KING CUSTOMER
SAP C/4HANA
MARKETING
CLOUD
SALES
CLOUD
SERVICE
CLOUD
PROCUREMENT
SAP S/4HANA
PRODUCTION
DISTRIBUTION
WAREHOUSING
FINANCE
SUSPECT 2 LEAD
ORDER 2 CASH
LEAD 2 ORDER
PROCURE 2 PAY
PLAN 2 PRODUCE
COMMERCE
CLOUD
CUSTOMER
DATA CLOUD
5. ITARICON DIGITAL CUSTOMER SOLUTIONS
SOLUTION REALIZAION &
CHANGE MANAGEMENT
BUSINESS IT
CONCEPT CREATION
TRANSFORMATION
PLANNING
ARCHITECTURE
ASSESSMENT
EMPOWER2TRANSFORM
LIFECYCLE
EMPOWER2TRANSFORM
BUSINESS REQUIREMENTS
USE CASES
USER STORIES
BUSINESS PROCESSES
PRINCIPLES
SOLUTIONS
CONTRACTS
SPECIFICATIONS
GUIDELINES
CHANGES
OPERATING MODELS
BUSINESS CAPABILITIES
BUSINESS (DATA) OBJECTS
INTERFACES
APPLICATIONS
TECHNOLOGY STACK
PROGRAMS/PROJECTS
DEMANDS
ROLES
REFERENCE ARCHITECTURES
TRANSITION ARCHITECTURES
MIGRATION TEMPLATES
CORPORATE VISION
& STRATEGY
PROGRAMS
& PROJECTS
VISION
OBJECTIVES
GOALS
STRATEGIC
THEMES
INITIATIVES
7. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1:
INTERFACE GOVERNANCE & PLANNING
• Catching the data flow effects on the enterprise landscape
• Creating transparency on the used integration IT components
(esp. protocols/formats like tRFC, SOAP)
• Automated support of interface lifecycle (planning and development)
SAP Enterprise Service Bus (PI/PO) has no architecture planning
and analysis capabilities
Automated transferral of architectural information from SAP PI/PO
to LeanIX: relations between integration scenarios
LeanIX PO Connector (managed service)
9. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1:
INTERFACE GOVERNANCE & PLANNING
Shaping the LeanIX PO integration: Automated Tag Generation
N. A. Planned Specified Developed Tested Active Phase out End of life
Dev
Stage
Quality
Stage
Productive
Stage
10. ITARICON DIGITAL CUSTOMER SOLUTIONS
USE CASE 2
MESSAGE CONTROL DURING
ERP TRANSFORMATION
Murcia, Spain
11. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
• End to end transparency of data flows (beyond SAP)
• Better process performance
Data flow problems at SAP S/4HANA (OC O2C) introduction
project cause inefficiencies in the business and IT depts.
Analysis of as-is message flows based on LeanIX (and some
additional manual work)
Identification of concrete problem causes and derivation of specific
measures
18. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 3:
C/4HANA MEETS MICROSERVICES
• Create transparency even over a high dynamic IT landscape
• Make monolithic application transformation manageable
Microservice strategy leads to an emerging microservice landscape
extending or partly replacing monolithic applications – here C/4HANA
(Hybris) Commerce Cloud
• Get a clear picture of „microservice“ for the application portfolio
• Create a microservice inventory in LeanIX
Automatic documentation incl. responsibilities and licence
information (used libraries) with Pivio and LeanIX by connecting
directly to the source-code repository
19. ITARICON DIGITAL CUSTOMER SOLUTIONS
„Microservices“
USE CASE 3:
C/4HANA MEETS MICROSERVICES
SAP C/4HANA Commerce
Application
Web Content Mgmt. System
Product Content Management
Webshop & OMS
Assisted Service Module
Automated Address
Validation
Customer Service Module
+ =
Recommendations
Engine
Track & Trace
Service
Chatbot
Social Marketing
Engine
Payment Gateway
(PSD 2)
Marketing Campaign Module
• Which „character“ has the microservice?
• Tip: Tagging along Gartner‘s Pace-layered application strategy
20. ITARICON DIGITAL CUSTOMER SOLUTIONS
„Microservices“
Automated Address
Validation
+ =
Recommendations
Engine
Track & Trace
Service
Chatbot
Social Marketing
Engine
Payment Gateway
(PSD 2)
USE CASE 3:
C/4HANA MEETS MICROSERVICES
SAP C/4HANA Commerce
Application
Web Content Mgmt. System
Product Content Management
Webshop & OMS
Assisted Service Module
Customer Service Module
Marketing Campaign Module
• Of which „character“ is the microservice?
• Tip: Tagging along Gartner‘s Pace-layered application strategy