Commissioning
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From NAVCA09 conference in Blackpool. Workshop delivered by Susan Steed from New Economics Foundation.
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Commissioning
- 1. Sustainable Commissioning NAVCA Susan Steed nef (the new economics foundation)
- 3. Problem 1
- 4. Problem 2 Tend to measure what we can count What get’s measured is what gets valued What get’s valued is what we pursue The things that matter most to us get left out
- 5. Problem 3
- 16. Tracking outcomes – Outcomes Star www.homelessoutcomes.org.uk
- 21. Getting impact in to the procurement process
- 23. So What?
Hinweis der Redaktion
- Set Background – Gershon efficiency savings. Problem 1: Unit cost tells you nothing about quality. Financial measurement has not served us well, with a limited measure of value. Accounting never intended as an exact science, misinterpreted as so.
- Commissioning became focused on the relationship between inputs and tightly specified outputs Focus on narrow outputs can miss opportunities to maximise public benefit across social, environmental outcomes. A provider, particularly CVS, may be creating value (e.g training volunteers, working with hard to reach people, etc). This also misses many interactions between the way services are delivered, and the the outcomes that come from those services.
- Those on whose behalf policies are formulated are excluded from decisions Indicators are not relevant to the people whose lives are supposed to be changed by policy, so we measure the wrong things (the failure of top-down, siloed targets) Engage with stakeholders, particularly CVS. Service specifications framed in terms of narrow outputs are barriers to innovation by providers and service users.
- SROI UK OTS funding SROI becoming the industry standard in the third sector Need to push the boundaries and apply it to other sectors so that pursuing public benefit becomes the norm for all organisations. Limitations? Proxies will be subjective Doesn’t allow to compare apples and pears Only as good as data that goes in Criticising numbers and using them?
- The sustainable commissioning model returns to a treasure def of VfM.
- Commissioning for Outcomes is only half the story. Need to measure outcomes too. Introduce the outcomes star. Refer to Triangle if more questions.
- Emphasise that SCM is LEGAL.
- Go through each of the steps in detail, possibly add more slides…
- Story of unintended consequences of cost cutting