Providing a safe and productive work environment is an issue that can pose significant difficulty for organisations that operate in-the-field personnel. Working solo, and sometimes at a great distance from their base, these staff members find that reporting on the results of a visit or consultation is a task that often cannot be completed until some time after the event. They can also find themselves on their own and at personal risk or in need of assistance. Home Carers, Security Staff and District Nurses are all prime examples of workers who can find themselves under duress while on the job.

1. Improve the Safety and Productivity of your Field Staff
Are your field staff operating efficiently and safely?
Providing a safe and productive work environment is an issue that can pose significant difficulty for
organisations that operate in-the-field personnel. Working solo, and sometimes at a great distance from
their base, these staff members find that reporting on the results of a visit or consultation is a task that
often cannot be completed until some time after the event. They can also find themselves on their own and
at personal risk or in need of assistance. Home Carers, Security Staff and District Nurses are all prime
examples of workers who can find themselves under duress while on the job.
The solution
i-snapshot in conjunction with FleetAware offer an
affordable, efficient and easy-to-use system that not only
provides you with instant reporting on the result of client
consultations, but displays where your fleet are located at
any point in time and gives them the peace of mind of a
duress alert.
What is it?
An easy-to-use field personnel communications tool combined with a GPS tracking and reporting device,
the i-snapshot and FleetAware package guarantees your staff spend less time on administration and
provides you with real-time fleet management analysis.
Delivering ‘up to the minute’ reports from your team in the field, and the status of their vehicles, our
systems are proven extremely effective in supplying Field Staff Administrators and Fleet Managers with
actionable information that results in increased business efficiency and cost effectiveness.

2. How does it work?
i-snapshot FleetAware
i-snapshot means no more on-screen form filling. FleetAware streamlines standard administrative
At the end of a sales meeting the sales vehicle fleet management processes.
representative simply uses their mobile phone to The ‘In Vehicle’ data module captures and
send a coded SMS text message outlining the compiles information about your fleet live via
result of the visit. A process that takes on GPS satellite tracking and reports it back to the
average no more than 20 seconds. secure FleetAware server through mobile phone
technology.
Developed to suit the needs of your organisation,
the coding format can be unique to your The FleetAware server then manages,
business, ensuring its relevance. reconciles and reports the data captured in a
Data capture can include, for example: manner developed to suit your needs.
• Name of customer visited Features include:
• Call Type – e.g. arranged or cold call • Real-time vehicle location mapping
• Purpose of visit • Routes taken and start/stop times
• Outcome of visit • Times and distances travelled
• Mileage and fuel consumption per vehicle
Automatically, basic information on the sales • Individual duress alarms for drivers
representative making the visit is captured: • Cost Analysis (incl. FBT Compliance)
• Sales person details • CO2 emissions per vehicle
(based on mobile phone id) (under development)
• Sales Division • ‘Waypoint’ control – alerts of late arriving
• Date and Time of visit (based on when the vehicles
reporting text message is received) • ‘Out of Bounds’ or ‘Out of Hours’ vehicle
operation
The text message is captured on the i-snapshot • Service interval, over-speed and low fuel
secure server, interpreted and fed into reports alerts
which can be accessed at any time by password • Historical reporting
on the secure i-snapshot website.

3. The benefits
Superior Communications – Increasing the speed of reporting between field sales representatives and
head office, management can make more timely and informed decisions. Knowing where all vehicles are
located at any time reduces ineffective communications, such as when trying to determine which sales
person is located closest to a job.
Greater Business Efficiency – Based on having an accurate picture of the working day of all field sales
people, at all times, business activity can be targeted based on geographic location and/or profitability of a
client, improving productivity.
Reduced Costs and Increased Profitability – Through analysis of employee productivity, individual
training needs can be identified, time management can be improved, and client opportunities targeted
more effectively. This can also offer savings on wages, fuel usage and staff expenses.
Quality Customer Service – Through the provision of accurate arrival/departure times, immediate head
office reporting and ordering based on client meetings, customers can receive a more reliable and speedy
service from your organisation.
Improved Staff Safety – The added security provided by the driver duress alert system gives both
management and in-the-field staff peace of mind, while reducing insurance premiums.
Ease of Use – With the i-snapshot and FleetAware reporting systems being not only user-friendly but
compatible with existing systems (such as CRM /SFA and Fleet Management software) training for both
sales representatives and management is quick and easy. Value is added to existing software
investments, and as the technology used is access via your browser there is no requirement for IT
integration.
For more information
To find out more about the i-snapshot and
Fleet Aware package, contact Leigh Barnes 03
8627 6166 or leigh.barnes@percepta.com.au