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Social Media, Digital Legacy and
       Digital Immortality
       Deborah Gonzalez, Esq.
         October 12, 2012
Disclaimer

This presentation is for educational purposes
only and does not constitute legal advice. It is
recommended that you seek legal counsel for
specific matters.

Images depicted are property of their
respective owners and are used under the Fair
Use doctrine.

                                                   2
Who Am I and What is Law2sm?




        www.law2sm.com
                               3
Overview

•   Death
•   The Power of Dead Hands
•   Digital Asset Management
•   Digital Immortality
Some Scenarios
• Peggy blogged about her battle with cancer on her
  Facebook site. She died. Family continued the blog.

• A husband has a heart attack in the office and dies.
  Spouse did not know he had stock options that were
  about to expire, since all communication was to his
  online account. She suffered a $19,000 loss.

• Blogger Leslie Harpold – left lots of online content
  behind; followers and friends wanted it kept online.
  Family had it permanently deleted from the Internet.
Death


Let no one weep for me, or celebrate my funeral
with mourning; for I still live, as I pass to and fro
          through the mouths of men.

                  Quintus Ennius
Death

The probability of death is 100% for everyone
            who has been born.
            Heart Disease (1 in 6)
                Cancer (1 in 7)
            Car Accident (1 in 98)
        Legal Execution (1 in 111,779)
           Lightning (1 in 124,906)
Death is Relative
   Africa: Hippos kill 2,900 people a year
 Russia: Falling Icicles kill over 100 annually
US: Vending Machines kill 10-13 people each
                      year!
Power of Dead Hands

Individuals in the US have more control over
their assets when they pass away than in any
other country.
• Various legal constructs and creative financial and
  legal instruments

• With conditions, restrictions, obligations, etc.
Power of Dead Hands
Public Interest

• Law of perpetuities

• Does not offend public morality (undue hardships or
  burdens)

• Serves the public good (family obligations and
  charitable trusts)
Digital Asset Management

•   Digital Artifacts
•   Digital Footprint
•   Digital Presence
•   Digital Property (IP and beyond)
•   Digital Possessions
•   Digital Dirt/Clutter/Litter
•   Online Stuff
Digital Death
• What happens online when you die?
• http://www.lifeinsurancefinder.com.au/infographics/
  what-happens-online-when-you-die/
Digital Asset Management

•   Facebook Status Updates
•   Twitter Tweets
•   Blog Posts
•   Online Subscriptions
•   Online Photo Collections
Digital Asset Management

• It is estimated that individuals in developed
  countries will create approx. 88 GB of data in
  their lifetime.

• Less than 35% of Americans have a will, trust, or
  power of attorney.

• Less than 1% have thought about their digital
  assets when they pass.
Digital Asset Management

• Businesses and corporations also create tons of
  digital data – from internal sources such as
  reports to end-user content generated and
  gathered from their social media forum sites.

• Who has access to this data and where it is stored
  in the company?

• Who knows the account ids or passwords?
Digital Asset Types - Personal

• Accounts w/Credit Card Info (Amazon Lands
  End, etc.)
• Adult Content Accounts
• Airline Frequent Flyer Mile Accounts
• Bank & Financial Accounts (Stocks, etc.)
• Computer, Laptops, Tablets, Cell Phones
  (technology devices)
Digital Asset Types - Personal

• E-bay, Craig’s List, Angie’s List, iTunes, etc.
• Personal E-Mail Accounts
• Photo & Video Sites (Flickr, Vimeo, YouTube)
• Lifestyle Specific Accounts (Ancestry.com,
  Food.tv, etc.)
• Medical & Genetic Information Accounts
  (including Pharmacies)
Digital Asset Types - Personal

• Online & Social Games (Words w Friends,
  Farmville, WII, Second Life, WOW)
• Online Bill Pay Systems (Paypal, etc.)
• Shared Accounts (ex. Google Docs)
• Social Media Accounts (Tiwtter, Facebook,
  LinkedIn)
• Voice-Mail Accounts (Google Voice, etc.)
Digital Asset Types - Personal


• Basically, the combination of many points
  of personal, digital interaction in the
  online space.
Digital Asset Types - Business

•   Bank and Financial Accounts
•   Client Account Systems
•   Employee E-mail Accounts
•   Human Resource Systems (online)
•   Payroll Systems (ADP, etc.)
•   Procurement/Vendor Accounts (w/ Company
    credit card info)
Digital Asset Types - Business

• Business Social Media Accounts (who owns
  employee social media accounts??)
   – What’s in the social media policy?
   – What is the “name” of the account?
   – How is the account used?
     • Twitter Followers – US Case
     • LinkedIn contacts – UK Case
Digital Asset Types - Business

• What is the value of the accounts to the
  business?
   – The account vs. the content of the account?
   – How do you measure the value of digital
     assets?
   – Will the number of Twitter followers affect
     the value of a M&A?
Digital Legacy Plan - Personal


• Educate yourself on the importance of
  organizing their digital accounts and preparing
  what you want done with these items when
  you pass.
Digital Legacy Plan - Personal

• If not prepared for, then these digital possessions,
  expressions, and artifacts become lost, closed
  down, deleted, removed, stolen or disclosed to
  those who do not need to know for one reason or
  another. (New meaning to “ghosts in the
  machine.”)

• These digital assets chronicle life, history, identity
  and wealth.
Digital Legacy Plan - Personal

• Make a list. Inventory the digital devices,
  online accounts, subscriptions, etc.
  – Name of account
  – Site or company account is with (& web address)
  – Access codes
  – Answers to security questions
  – Expiration and renewal dates for domains, etc.
Digital Legacy Plan - Personal

• Review the list and note next to each one
  what is to be done with the account when the
  client passes.
  – Delete
  – Give password to spouse, child or other
  – Convert to Memorial Page (ex. Facebook)
  – Other
Digital Legacy Plan - Personal

• Review the list a second time and read the
  Terms of Service for the online accounts.
  – Do they permit the account to be transferred or
    not?
  – What do they need to close the account or
    transfer it – death certificate, obituary, etc?
Digital Legacy Plan - Personal

• Delta reserves the right to de-activate or close an
  account under the following circumstances:
   –   Fraudulent activity occurs
   –   A member requests an account closure
   –   A member is deceased
   –   A member does not respond to repeated
       communication attempts regarding the status of
       his/her account
Digital Legacy Plan - Personal

• Membership numbers are nontransferable.

• Only one person may be enrolled per SkyMiles
  account.

• http://www.delta.com/skymiles/about_skymiles/
  membership_guide_program/skymiles_rules/ind
  ex.jsp
Digital Legacy Plan - Personal

• For Facebook: Online Form to Convert
  Personal Account to Memorial Page:

• https://www.facebook.com/help/contact.php
  ?show_form=deceased
Digital Legacy Plan - Personal
Digital Legacy Plan - Personal

• For Twitter: Fax or mail required information
  and documents.

• http://support.twitter.com/groups/33-report-
  a-violation/topics/148-policy-
  information/articles/87894-how-to-contact-
  twitter-about-a-deceased-user
Digital Legacy Plan - Personal
Digital Legacy Plan - Personal

• For other online sites check out Deceased
  Accounts.

• Online resource of “documentation and best
  practices from on-line account providers on how
  to close, transfer or change accounts of deceased
  users.”

• http://www.deceasedaccount.com/
Digital Legacy Plan - Personal
Digital Legacy Plan - Personal

• Think about a “digital executor.” This may or
  may not be the same individual who is the
  executor named in the will.

• This person must be someone you trust,
  technology savvy, and doesn’t mind the work.

• You should speak with the person beforehand.
Digital Legacy Plan - Personal
• Review the plan with your attorney.

• Digital property, same as tangible property, may be
  subject to state laws covering succession and
  distribution.

• A few states already have legislation dealing with
  online accounts of the deceased – Oklahoma, Rhode
  Island, Connecticut and Idaho.
  http://www.deceasedaccount.com/laws_concerning_o
  n_line_accounts_of_the_deceased
Digital Legacy Plan - Personal
• Put the list/plan away in a safe place or they can use an
  online service, such as Entrustet, Legacy Lockers, etc.

• http://www.thedigitalbeyond.com/online-services-list/

• Caution: This can be emotional for you and no one
  likes to think of death. Some of these services send
  periodic emails to see if you are still alive and mistakes
  happen. Reviving someone who is not dead is a long,
  tedious process.
Digital Legacy Plan - Personal

• Do not put the list in your will. The will
  becomes a public document and then any
  stranger could have access to your passwords,
  and other sensitive information.

• Make sure you keep the list/plan updated with
  new accounts, disabled or terminated
  accounts, changes of passwords, security
  questions, etc.
Digital Legacy Plan - Personal

• Talk to whoever needs to know about this –
  spouses, children, siblings, significant others,
  etc.

• Another note: Keep in mind that “same-sex”
  marriage/civil union laws may also affect this
  issue. Know the law in your state in regards to
  disbursement of assets as it relates to same-
  sex couples.
Digital Legacy Plan - Personal

• Great Book for You to share:

  – Your Digital Afterlife, by Evan Carroll and
    John Romano.
  – www.yourdigitalafterlife.com
Digital Contingency Plan - Business

• Check your business policies and procedures
  regarding IT, IP, social media, and other digital
  media.
• Do they lay out the procedures for when
  employees leave or are terminated from the
  company as it relates to digital accounts,
  assets, etc.?
Digital Contingency Plan - Business

• Is this issue addressed in the employment
  agreements used by the company?
• Keep in mind the “work for hire” doctrine and
  trade secrets.
• Are employees (managers and staff) trained in
  regards to this issue so they know what they can
  and cannot take when they leave the
  employment of the company?
Digital Immortality

• What if you didn’t have to die?

• The Buddhist believe that death does not end
  life, it just ends the body we inhabit. This
  begs the question then of what is life for a
  human, what does it mean to be alive, if we
  can be “alive” without our bodies, then we
  can be immortal – just download our brain to
  an avatar and viola!
Digital Immortality

• Dr. Stuart Armstrong, research fellow, future
  of Humanity Institute, University of Oxford,
  suggests: “if this avatar or robot is to all
  intents and purposes you, then it is you.”
  What legal consequences will that have? Can
  this avatar “you” sign documents, give away
  assets, get married, have other children? How
  do these change your rights to your assets in
  real property and online?
Digital Immortality
More questions:
• Is “immortality” more than just e-memory?
• What would be the ethical, legal and social
  implications of digital immortality?
• Will these “digital personas” have rights?
• What happens to their publicity rights if they
  are celebrities, etc.?
Digital Immortality
More questions:
• A question does come up about funding this
  kind of “immortality” – it is not cheap.
• Will we have another “universal access”
  debate of whether only the wealthy can afford
  digital immortality and the poor will be
  erased/deleted from humanity’s memory
  banks?
Additional Resources
• New York Times, Cyberspace When You’re Dead,
  January, 2011
  http://www.nytimes.com/2011/01/09/magazine/
  09Immortality-t.html?pagewanted=all

• Forbes, Digital Death & Digital Afterlife: Serious
  Business, April, 2011
  http://www.forbes.com/sites/boninbough/2011/
  04/11/digital-death-and-digital-afterlife-serious-
  business/
Q&A
Thank you!


    Deborah Gonzalez, Esq.
    Law2sm, LLC
    404-857-1331
    www.law2sm.com
    deborah@law2sm.com

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Digital Immortality, Digital Atlanta 2012

  • 1. Social Media, Digital Legacy and Digital Immortality Deborah Gonzalez, Esq. October 12, 2012
  • 2. Disclaimer This presentation is for educational purposes only and does not constitute legal advice. It is recommended that you seek legal counsel for specific matters. Images depicted are property of their respective owners and are used under the Fair Use doctrine. 2
  • 3. Who Am I and What is Law2sm? www.law2sm.com 3
  • 4. Overview • Death • The Power of Dead Hands • Digital Asset Management • Digital Immortality
  • 5. Some Scenarios • Peggy blogged about her battle with cancer on her Facebook site. She died. Family continued the blog. • A husband has a heart attack in the office and dies. Spouse did not know he had stock options that were about to expire, since all communication was to his online account. She suffered a $19,000 loss. • Blogger Leslie Harpold – left lots of online content behind; followers and friends wanted it kept online. Family had it permanently deleted from the Internet.
  • 6. Death Let no one weep for me, or celebrate my funeral with mourning; for I still live, as I pass to and fro through the mouths of men. Quintus Ennius
  • 7. Death The probability of death is 100% for everyone who has been born. Heart Disease (1 in 6) Cancer (1 in 7) Car Accident (1 in 98) Legal Execution (1 in 111,779) Lightning (1 in 124,906)
  • 8. Death is Relative Africa: Hippos kill 2,900 people a year Russia: Falling Icicles kill over 100 annually US: Vending Machines kill 10-13 people each year!
  • 9. Power of Dead Hands Individuals in the US have more control over their assets when they pass away than in any other country. • Various legal constructs and creative financial and legal instruments • With conditions, restrictions, obligations, etc.
  • 10. Power of Dead Hands Public Interest • Law of perpetuities • Does not offend public morality (undue hardships or burdens) • Serves the public good (family obligations and charitable trusts)
  • 11. Digital Asset Management • Digital Artifacts • Digital Footprint • Digital Presence • Digital Property (IP and beyond) • Digital Possessions • Digital Dirt/Clutter/Litter • Online Stuff
  • 12. Digital Death • What happens online when you die? • http://www.lifeinsurancefinder.com.au/infographics/ what-happens-online-when-you-die/
  • 13. Digital Asset Management • Facebook Status Updates • Twitter Tweets • Blog Posts • Online Subscriptions • Online Photo Collections
  • 14. Digital Asset Management • It is estimated that individuals in developed countries will create approx. 88 GB of data in their lifetime. • Less than 35% of Americans have a will, trust, or power of attorney. • Less than 1% have thought about their digital assets when they pass.
  • 15. Digital Asset Management • Businesses and corporations also create tons of digital data – from internal sources such as reports to end-user content generated and gathered from their social media forum sites. • Who has access to this data and where it is stored in the company? • Who knows the account ids or passwords?
  • 16. Digital Asset Types - Personal • Accounts w/Credit Card Info (Amazon Lands End, etc.) • Adult Content Accounts • Airline Frequent Flyer Mile Accounts • Bank & Financial Accounts (Stocks, etc.) • Computer, Laptops, Tablets, Cell Phones (technology devices)
  • 17. Digital Asset Types - Personal • E-bay, Craig’s List, Angie’s List, iTunes, etc. • Personal E-Mail Accounts • Photo & Video Sites (Flickr, Vimeo, YouTube) • Lifestyle Specific Accounts (Ancestry.com, Food.tv, etc.) • Medical & Genetic Information Accounts (including Pharmacies)
  • 18. Digital Asset Types - Personal • Online & Social Games (Words w Friends, Farmville, WII, Second Life, WOW) • Online Bill Pay Systems (Paypal, etc.) • Shared Accounts (ex. Google Docs) • Social Media Accounts (Tiwtter, Facebook, LinkedIn) • Voice-Mail Accounts (Google Voice, etc.)
  • 19. Digital Asset Types - Personal • Basically, the combination of many points of personal, digital interaction in the online space.
  • 20. Digital Asset Types - Business • Bank and Financial Accounts • Client Account Systems • Employee E-mail Accounts • Human Resource Systems (online) • Payroll Systems (ADP, etc.) • Procurement/Vendor Accounts (w/ Company credit card info)
  • 21. Digital Asset Types - Business • Business Social Media Accounts (who owns employee social media accounts??) – What’s in the social media policy? – What is the “name” of the account? – How is the account used? • Twitter Followers – US Case • LinkedIn contacts – UK Case
  • 22. Digital Asset Types - Business • What is the value of the accounts to the business? – The account vs. the content of the account? – How do you measure the value of digital assets? – Will the number of Twitter followers affect the value of a M&A?
  • 23. Digital Legacy Plan - Personal • Educate yourself on the importance of organizing their digital accounts and preparing what you want done with these items when you pass.
  • 24. Digital Legacy Plan - Personal • If not prepared for, then these digital possessions, expressions, and artifacts become lost, closed down, deleted, removed, stolen or disclosed to those who do not need to know for one reason or another. (New meaning to “ghosts in the machine.”) • These digital assets chronicle life, history, identity and wealth.
  • 25. Digital Legacy Plan - Personal • Make a list. Inventory the digital devices, online accounts, subscriptions, etc. – Name of account – Site or company account is with (& web address) – Access codes – Answers to security questions – Expiration and renewal dates for domains, etc.
  • 26. Digital Legacy Plan - Personal • Review the list and note next to each one what is to be done with the account when the client passes. – Delete – Give password to spouse, child or other – Convert to Memorial Page (ex. Facebook) – Other
  • 27. Digital Legacy Plan - Personal • Review the list a second time and read the Terms of Service for the online accounts. – Do they permit the account to be transferred or not? – What do they need to close the account or transfer it – death certificate, obituary, etc?
  • 28. Digital Legacy Plan - Personal • Delta reserves the right to de-activate or close an account under the following circumstances: – Fraudulent activity occurs – A member requests an account closure – A member is deceased – A member does not respond to repeated communication attempts regarding the status of his/her account
  • 29. Digital Legacy Plan - Personal • Membership numbers are nontransferable. • Only one person may be enrolled per SkyMiles account. • http://www.delta.com/skymiles/about_skymiles/ membership_guide_program/skymiles_rules/ind ex.jsp
  • 30. Digital Legacy Plan - Personal • For Facebook: Online Form to Convert Personal Account to Memorial Page: • https://www.facebook.com/help/contact.php ?show_form=deceased
  • 31. Digital Legacy Plan - Personal
  • 32. Digital Legacy Plan - Personal • For Twitter: Fax or mail required information and documents. • http://support.twitter.com/groups/33-report- a-violation/topics/148-policy- information/articles/87894-how-to-contact- twitter-about-a-deceased-user
  • 33. Digital Legacy Plan - Personal
  • 34. Digital Legacy Plan - Personal • For other online sites check out Deceased Accounts. • Online resource of “documentation and best practices from on-line account providers on how to close, transfer or change accounts of deceased users.” • http://www.deceasedaccount.com/
  • 35. Digital Legacy Plan - Personal
  • 36. Digital Legacy Plan - Personal • Think about a “digital executor.” This may or may not be the same individual who is the executor named in the will. • This person must be someone you trust, technology savvy, and doesn’t mind the work. • You should speak with the person beforehand.
  • 37. Digital Legacy Plan - Personal • Review the plan with your attorney. • Digital property, same as tangible property, may be subject to state laws covering succession and distribution. • A few states already have legislation dealing with online accounts of the deceased – Oklahoma, Rhode Island, Connecticut and Idaho. http://www.deceasedaccount.com/laws_concerning_o n_line_accounts_of_the_deceased
  • 38. Digital Legacy Plan - Personal • Put the list/plan away in a safe place or they can use an online service, such as Entrustet, Legacy Lockers, etc. • http://www.thedigitalbeyond.com/online-services-list/ • Caution: This can be emotional for you and no one likes to think of death. Some of these services send periodic emails to see if you are still alive and mistakes happen. Reviving someone who is not dead is a long, tedious process.
  • 39. Digital Legacy Plan - Personal • Do not put the list in your will. The will becomes a public document and then any stranger could have access to your passwords, and other sensitive information. • Make sure you keep the list/plan updated with new accounts, disabled or terminated accounts, changes of passwords, security questions, etc.
  • 40. Digital Legacy Plan - Personal • Talk to whoever needs to know about this – spouses, children, siblings, significant others, etc. • Another note: Keep in mind that “same-sex” marriage/civil union laws may also affect this issue. Know the law in your state in regards to disbursement of assets as it relates to same- sex couples.
  • 41. Digital Legacy Plan - Personal • Great Book for You to share: – Your Digital Afterlife, by Evan Carroll and John Romano. – www.yourdigitalafterlife.com
  • 42. Digital Contingency Plan - Business • Check your business policies and procedures regarding IT, IP, social media, and other digital media. • Do they lay out the procedures for when employees leave or are terminated from the company as it relates to digital accounts, assets, etc.?
  • 43. Digital Contingency Plan - Business • Is this issue addressed in the employment agreements used by the company? • Keep in mind the “work for hire” doctrine and trade secrets. • Are employees (managers and staff) trained in regards to this issue so they know what they can and cannot take when they leave the employment of the company?
  • 44. Digital Immortality • What if you didn’t have to die? • The Buddhist believe that death does not end life, it just ends the body we inhabit. This begs the question then of what is life for a human, what does it mean to be alive, if we can be “alive” without our bodies, then we can be immortal – just download our brain to an avatar and viola!
  • 45. Digital Immortality • Dr. Stuart Armstrong, research fellow, future of Humanity Institute, University of Oxford, suggests: “if this avatar or robot is to all intents and purposes you, then it is you.” What legal consequences will that have? Can this avatar “you” sign documents, give away assets, get married, have other children? How do these change your rights to your assets in real property and online?
  • 46. Digital Immortality More questions: • Is “immortality” more than just e-memory? • What would be the ethical, legal and social implications of digital immortality? • Will these “digital personas” have rights? • What happens to their publicity rights if they are celebrities, etc.?
  • 47. Digital Immortality More questions: • A question does come up about funding this kind of “immortality” – it is not cheap. • Will we have another “universal access” debate of whether only the wealthy can afford digital immortality and the poor will be erased/deleted from humanity’s memory banks?
  • 48. Additional Resources • New York Times, Cyberspace When You’re Dead, January, 2011 http://www.nytimes.com/2011/01/09/magazine/ 09Immortality-t.html?pagewanted=all • Forbes, Digital Death & Digital Afterlife: Serious Business, April, 2011 http://www.forbes.com/sites/boninbough/2011/ 04/11/digital-death-and-digital-afterlife-serious- business/
  • 49. Q&A
  • 50. Thank you! Deborah Gonzalez, Esq. Law2sm, LLC 404-857-1331 www.law2sm.com deborah@law2sm.com