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“Messaging apps are #1 with users
and bots enter that space. A clash of
giants focussing on AI.”
Space and Lemon Innovation Lab’s yearly
digital trend studies sum up a view on digital
trends worldwide. Identifying trends and the
first manifestations of it.
2017
“The Clash of the Intelligent”
This logo is changing the digital game,
with an intelligent software behindit
and all the use cases to invent. The
start of a worldwide battle.
The clash of the intelligent.
50% of millennials’ digital time is spent
on messaging apps. 2017 is the pinnacle
of it. With hundreds of millions of users.
Messaging apps of the world
Over 100 million users
Conversation interfaces
Hooked, crime stories in dialogues
Chatbots are launched and developed
by one actor, Facebook Inc.
Facebook Messenger Bot & ecosystem
Open your
Messenger App
Search for
“spaceandlemon”
Press “Get started”
at bottom
This is how it works
B2B Space and Lemon weekly news bot
Every Monday
fresh digital news
Every business will have a chatbot
| Creates personalised weather
forecasts tailored to user
routines
| Based in NY
Weather - Poncho
| Virtual language tutors
Languages – Duolingo language teacher bot
Automated conversation, even with a cat
Bots on voice
Announcing the “clash” between
Amazon Alexa and Google Assistant
| Beijing-based
| Google-backed
| Voice assistant in watch, car and
in objects
| Chinese name chumen wenwen
Always a Chinese version
Mobvoi voice search assistant
An ecosystem of platforms and tools is
formed around Machine Learning
One milestone in translation
ML in Google translator since 27.01.2017
| Before: word and phrase based
| After: context and bound to Google machine learning TensorFlow
Tool for Natural Language Processing
Research, practice and open source for NLP
| Cloud platform
Google “AI stack”
| Deep learning open-source platform
| Voice assistant
| NLP tool for bots
| AI lab
Facebook with a plan at F8 2017
AI from Tencent behind WeChat supremacy
| AI lab in Shenzhen and NEW in
Seattle
| Nearly 900m active users
| AI application on payment: 46%
SOM (54% Alipay). WeChat Pay in
Germany as of Nov. 2017 with
Wirecard
Presenting the Chinese and Japanese speakers
New “neo” concepts are stemming from
conversation, messaging and the available
tools
Payment in Messenger app
Payment, then commerce
PayPal in Facebook Messenger and in Siri
LivePerson from call-centre software to
leading automation
| Platform for automated CRM
| NY based
| Quote “70% of customer interaction
to be overtaken by bots in next 5
years”
| In Nasdaq
| Stock topped $12 for first time
since late 2014. Forecasted revenue
of $213M to $216M in 2017
Announcing conversational commerce
Domino‘s Pizza
| Use a pizza emoji to initiate order
| Place an “Easy Order” which is manually configured
| Track existing orders
Train tickets
Bot by Voyages-sncf
Conversational commerce is behind the Alexa devices,
amazon.com
New objects
Ear piece translator
| Speech recognition + machine translation and
voice synthesis
| Waverly Labs
L’Oréal connected brush and lab
| Hairbrush that analyses users’ hair type and
recommends products
| Further dev: UV-patch connected
Delivery robots in tests
| Starship Technologies in slow but steady
growth: more cities, more deliveries
| JustEat more than 1000 orders delivered
with Starship
| Japanese version to deliver sushi, CarriRo
one-metre-high robot by ZMP
| Startup ZMP also developing self-driving
taxis
1 Messaging first
2 Chatbots are coming
3 AI ecosystem
4 Neo concepts
“Messaging apps are #1 with users
and bots enter that space. A clash of
giants focussing on AI.”
Yearly digital trend studies
- keynotes, workshops, monthly video subscription
Space and Lemon GmbH, 10 scouters, 12 months ahead, AI focus
spaceandlemon.com
Weekly digital news: search spaceandlemon bot on Messenger

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