My #IBMBCBE deck Energizing Life's Work

3. Engaged
Employees
Engaged
Clients Business
Results

4. ENERGIZEDEmployees

6. The Customer-activated
Enterprise
Insights from the Global C-suite Study
4000 executives

7. Treat Everyone as an individual
The Customer-activated
Enterprise

8. CXOCEOs
NEW BUSINESS MODELS
NEW TECHNOLOGY OUTSIDE INDUSTRIES

9. Mobile
Big Data
& Analytics
Cloud
Social
Big Data
& Analytics
Security &
Data Privacy

10. Create a Smarter Workforce
Empower Employee Innovation

11. Which roles are investing in Social Business?
CEO / CFO / CHRO
Enterprise transformation, culture, innovation, sales
LOB
Transforming business process through ideation
IT
Integrate disparate applications, customize, consolidate
CMO
Strengthening brand presence & client relationships
SMB
Effortless setup of business collaboration

12. Why are they investing?

13. Why are they investing?

14. Why are they investing?

15. Those investments are forcing Social Business roles to be created
Community Manager
Community Strategist
Social Analytics Manager
Social Reputation and Risk
Manager
Social Customer Support
Manager
Social Innovation Manager

16. Work → Process → People Interactions

18. Intranet Experience - Profiles - Communities – File Sharing – Content Management - Wikis - Blogs -
Forums – Events - Media Gallery - Ideation Blogs - Activities - Activity Stream
Social Analytics - Mobile – Tagging – Business Integration – Chat – e-Meetings -
Unified Telephony - Video
IBM Employee Experience Suite &
IBM Connections

19. Create a Smarter Workforce
Empower Employee Innovation

20. Smarter Workforce dynamics
Which job roles bring most to the company's margin
What makes great people great
Hire, train others to that standard
Share their expertise, knowledge across the company and outside
Innovate, create, transform, win

21. IBM Wheel of Talent
Listen to the voice of your
organization and engage your
workforce
Big Data you can act on
and drives smarter
decisions
Invest wisely in your
employees
Attract the very best talent get
them productive
Connect employees to the
information they need

22. IBM's answer to Employee Engagement
Social
Digital
Experience
Workforce
Science
X
IBM KENEXA TALENT SUITE ENHANCED BY
Watson
Foundations &
Analytics
Partner
Consulting
Services
IBM Global
Process Services

23. IBM Talent Suite

25. To a higher Employee Engagement
Cheers!

26. Join us at one of our complimentary events from the
following European locations:
Utrecht: 10 June
Frankfurt: 12 June
London: 19 June