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Do I have to use
 social media?
   Yes. Yes, you do.
Laura Creekmore
Laura Creekmore
Laura Creekmore
Laura Creekmore
Laura Creekmore
Laura Creekmore
Laura Creekmore
Laura Creekmore




Didn’t have an email address in college
Laura Creekmore




Didn’t have an email address in college


       No one else did either
Laura Creekmore




                   L D
        O
Didn’t have an email address in college


       No one else did either
lcreekmore@excite.com
lcreekmore@excite.com
  lcreekmore@hammock.com
lcreekmore@excite.com
  lcreekmore@hammock.com
        lauracreekmore@yahoo.com
lcreekmore@excite.com
  lcreekmore@hammock.com
        lauracreekmore@yahoo.com
           laura@lauracreekmore.com
lcreekmore@excite.com
          lcreekmore@hammock.com
                lauracreekmore@yahoo.com
                   laura@lauracreekmore.com
laura@smallbusiness.com
lcreekmore@excite.com
          lcreekmore@hammock.com
                lauracreekmore@yahoo.com
                   laura@lauracreekmore.com
laura@smallbusiness.com
                       lcreekmo@gmail.com
lcreekmore@excite.com
           lcreekmore@hammock.com
                 lauracreekmore@yahoo.com
                    laura@lauracreekmore.com
laura@smallbusiness.com
                        lcreekmo@gmail.com
       laura@creekmoreconsulting.com
<html>
 <body>
 <h1>Lots of late nights</h1>
 <p>This was <b>not</b> a quick process.</p>
 </body> lcreekmore@excite.com
 </html> lcreekmore@hammock.com
               lauracreekmore@yahoo.com
                  laura@lauracreekmore.com
laura@smallbusiness.com
                      lcreekmo@gmail.com
       laura@creekmoreconsulting.com
<html>
 <body>
 <h1>Lots of late nights</h1>
 <p>This was <b>not</b> a quick process.</p>
 </body> lcreekmore@excite.com
 </html> lcreekmore@hammock.com
               lauracreekmore@yahoo.com
                  laura@lauracreekmore.com
laura@smallbusiness.com
                      lcreekmo@gmail.com
       laura@creekmoreconsulting.com
<html>
 <body>
 <h1>Lots of late nights</h1>
 <p>This was <b>not</b> a quick process.</p>
 </body> lcreekmore@excite.com
 </html> lcreekmore@hammock.com
               lauracreekmore@yahoo.com
                  laura@lauracreekmore.com
laura@smallbusiness.com
                      lcreekmo@gmail.com
       laura@creekmoreconsulting.com
<html>
 <body>
 <h1>Lots of late nights</h1>
 <p>This was <b>not</b> a quick process.</p>
 </body> lcreekmore@excite.com
 </html> lcreekmore@hammock.com
               lauracreekmore@yahoo.com
                  laura@lauracreekmore.com
laura@smallbusiness.com
                      lcreekmo@gmail.com
       laura@creekmoreconsulting.com
<html>
 <body>
 <h1>Lots of late nights</h1>
 <p>This was <b>not</b> a quick process.</p>
 </body> lcreekmore@excite.com
 </html> lcreekmore@hammock.com
               lauracreekmore@yahoo.com
                  laura@lauracreekmore.com
laura@smallbusiness.com
                      lcreekmo@gmail.com
       laura@creekmoreconsulting.com
<html>
 <body>
 <h1>Lots of late nights</h1>
 <p>This was <b>not</b> a quick process.</p>
 </body> lcreekmore@excite.com
 </html> lcreekmore@hammock.com
               lauracreekmore@yahoo.com
                  laura@lauracreekmore.com
laura@smallbusiness.com
                      lcreekmo@gmail.com
       laura@creekmoreconsulting.com
http://www.flickr.com/photos/torisan3500/
http://www.flickr.com/photos/schanlaub/
http://youtube.com/socialmediaenergy
Talking




http://www.flickr.com/photos/divemasterking2000/
Talking




http://www.flickr.com/photos/divemasterking2000/




                                                  Listening

                                                     http://www.flickr.com/photos/veryveryquiet/
Being There




              http://www.flickr.com/photos/oth313/
Being There




              CARE
               http://www.flickr.com/photos/oth313/
Everyone needs these.
Everyone needs these.


All B to C folks need this.
Everyone needs these.


All B to C folks need this.


Keep your eye on these.
Everyone needs these.


All B to C folks need this.


Keep your eye on these.


A lot more people
ought to be using these.
Tips
 •   Pick a personal username.
 •   Pick a company username.
 •   Talk to everyone.
 •   Schedule your social media time.
• Sign up.
• Follow people.
• Search to find topics you like, and
  follow the people you find.
• Sign up.
 • Follow people.
 • Search to find topics you like, and
    follow the people you find.

Next Steps
 • Learn the lingo: @ # RT DM
 • Create a plan.
 • Start sharing!
• Sign up.
• Post your résumé.
• Search for active groups talking about
  your industry.
• Sign up.
  • Post your résumé.
  • Search for active groups talking about
    your industry.

Next Step
 • Participate!
• Geolocation
• Particularly important for retail
• Worth knowing about for everyone
K K !
 C K K
A
Social media
management strategy
 • Decide on your goal
 • Schedule
 • Apps
Social media apps

 • Listening
 • Posting
 • Analyzing
Social media apps

 • Listening
 • Posting
 • Analyzing
Cautionary tales
             
 All who enter here, be warned
http://www.flickr.com/people/tracy_olson/
SAVE


       http://www.flickr.com/people/tracy_olson/
SAVE
       MAKE
          http://www.flickr.com/people/tracy_olson/
Social media isn’t cheap.
It’s just a different kind of
expensive.
                         —@jaybaer
                  http://www.twitter.com/jaybaer
c h e
  a d a
He
               http://www.flickr.com/people/dm-set/
Damage
          control


       c h e
  a d a
He
               http://www.flickr.com/people/dm-set/
http://youtube.com/dizastor
Social media etiquette
 •   Always give credit
 •   Don’t just share links
 •   When you do share a link, tell us why to click
 •   Don’t play Farmville on your business
     account




                                            http://www.flickr.com/photos/dangermain/
Social media etiquette
 •   Always give credit
 •   Don’t just share links
 •   When you do share a link, tell us why to click
 •   Don’t play Farmville on your business
     account




                                            http://www.flickr.com/photos/dangermain/
Social media etiquette
 •   Always give credit
 •   Don’t just share links
 •   When you do share a link, tell us why to click
 •   Don’t play Farmville on your business
     account




                                            http://www.flickr.com/photos/dangermain/
Next steps

 • Sign up for Twitter [and Linked In and
     Facebook if you need to]
 •   Connect your accounts together.
 •   List your accounts on your business card,
     your website, and all your marketing
     materials.
 •   Check out the Nashville-area Social Media/
     SEO Boot Camp on Monday, July 19.
     http://microexplosion.com/bootcamp

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