Federal VMUG - March 2011 "Transforming Desktops with VMware View" - Craig Taylor, VMware

1. Transforming Desktops with VMware View Craig Taylor Federal Channel Sr. Systems Engineer March 23, 2011

2. VMware Is the Leader in Desktop Virtualization Client Virtualization 2010 Industry first Integrated online and offline solution Most proven, mature,deployed technology 9,500+ customers View + vSphere +Ecosystem = complete solution 2009 PColP 2008 VMware1st VMware1st VMware1st VMware1st VMware1st VDI 2006 2004 ESX 2001 2000 Workstation 1999

3. What Keeps Desktop Managers Up At Night How do I maintain or improve desktop management when I’m required to do more with less? with diverse end-user requirements managing the variety of end point deviceshas become an overwhelming and expensive task Information and data is our most important asset. We spend too much time recovering lost data from stolen laptops. Windows 7 is here,I need to prepare for it! I spend a lot of time on desktop support calls.But I really need to focus on strategic IT initiatives that really add value. I feel like I’m constantly patching and upgrading applications and OS images It is difficult to respond quicklywhen employees are mobile and scattered across the world. What about the cost of managing your desktops?

4. The Cost of Desktop Management Is Staggering For every $1 spent on hardware, companies spend $3 to manage. Increasing IT costs $3 $3 $1 OPEX CAPEX Source: IDC Study Are the needs of IT and end-users being met?

5. IT User Drive to Reduce IT Costs Anytime, Anywhere Access Security and Compliance Support for Multiple OSs & Apps Business Continuity Federated Collaboration Green IT Access From Any Device Driving Forces Behind Modernizing the Desktop

6. Centralized Management Persona Modern Desktop Applications Operating System Desktop Delivery Modernizing the Desktop – A Managed Service Model

8. SLA

9. Billing

10. Provisioning

11. Maintenance

12. Policy

14. Availability

15. Scalability

16. Performance Apps Persona OS Desktop Application Portal vCloud Director Personalized Accessacross Devices vCenter – Policy-based Management & Automation vSphere – Platform for Cloud Infrastructure View – Desktop Computing via Cloud Mobile Desktop Mac Thin Client Offline iPad

18. Improved quality of service and management

20. Personalized end-user experience

22. PCoIP Protocol

23. Local Mode

24. Usability

25. Flexibility

26. View Manager

27. View Composer

28. ThinApp

29. Simplicity

30. Efficiency

32. Reliability

34. Usability

35. Must not introduce additional burden to end users

36. Must be easy to use

37. Must deliver a rich end-user experience

38. Flexibility

40. Uncompromised Usability Flash Contentand Graphics TrueMulti-Monitor Progressive Buildof Graphics USBRedirection MultimediaRedirection PrintOptimizations

41. Delivering The Best User Experience Adaptive protocol for optimal user experience on LAN and WAN End-to-end software solutionwith optional hardware Addressing requirements fromthe task worker to power user

43. Support devices like laptops that can lose network connectivity

44. Extend security and encryption policies to offline users

45. “Heartbeat” back to the datacenter

46. Synchronization

47. Update

48. Remote ExpirationView Manager

49. Benefits of Local Mode Access View Client with Local Mode IT Organization benefit Local Mode desktops managed centrally Extend View security policies Encrypted disk image for data protection End-User benefit Virtual desktop is run on top of local operating system Access desktop, applications and data regardless of network availability Desktop synchronized with the datacenter Persona Persona Persona Persona Persona Mobile APP APP APP APP APP OS OS OS OS OS BYOPC EOIT Contractor

51. Mac user access to a View hosted Windows OS

52. Extend EOIT and BYOPC use cases to Mac users

54. Simplify printing for end users

55. Satisfy compliance requirements (healthcare, financial services)

57. Bank personnel moving around a branch officeFloor 1 Floor 2 Floor 3

59. Automatic login – no credentials required to access desktop

61. Healthcare – nurses stations

63. PCoIP Protocol

64. Local Mode

65. Usability

66. Flexibility

67. View Manager

68. View Composer

69. ThinApp

70. Simplicity

71. Efficiency

73. Reliability

76. Individual Desktop

77. Pool of desktops

78. Deliver ThinApp applications to the desktop

79. Full – executed locally

82. Leverage different tiers of storage to maximize performance vs. costTier II - $$ Tier I - $$$

84. New enhanced look and feel

85. Simplified desktop workflow

88. Quickly identify key information and events

89. Health status

90. Improved Diagnostics

92. Eliminate desktop agents and AV storms

93. Enable comprehensive desktop VM protection

94. Centrally manage AV service across VMs with detailed logging of AV activity

95. Partner Integration through EPSEC API - Trend MicroVM VM VM SVM Persona Persona Persona APP APP APP AV OS OS OS OS Kernel Kernel Kernel BIOS BIOS BIOS Hardened VMware vSphere Introspection

96. Single Sign On Authentication Windows Username/Password Smart Cards/Proximity Cards Client Based (MAC Address) USB connected biometric devices “Tap and Go” Support Integrates with SSO Vendors Imprivata, Sentillion, etc Secure Single Sign On With PCoIP Username: Password: Connection Server

98. PCoIP Protocol

99. Offline

100. Usability

101. Flexibility

102. View Manager

103. View Composer

104. ThinApp

105. Simplicity

106. Efficiency

108. Reliability

110. Optimized Cloud Infrastructure Platform Scalability: Built for the largest desktop environments 1000s of VMs/pod Faster and more efficient vMotion leading to decreased migration time for VMs Shrink and grow desktops based on demand and priority Dynamic Resource Allocation High Performance Optimized for desktop workloads Performance acceleration due to lower memory swapping Best Density Increased desktop VM density – 16-20 VMs/core High Availability and Business Continuity

111. VMware View: Breakthrough acquisition cost and TCO Total acquisition cost per user Traditional PC vs. VMware ViewTCO comparison $1450 $1200 $865 $1000 $800 Average Corporate PC $600 $400 $200 Time 2010

113. Minimize application incompatibility

114. Extend life of existingdesktop software

115. Reduce costs by managingdesktop applications and users centrally

116. Centrally control sensitive data

118. Centrally control sensitive data

119. Streamline desktop andapplication deployment

120. Enable desktop accessregardless of network connection

121. Extend security and control ofoffline users

123. Centrally control desktops and data

124. Separation between corporateand personal desktop

125. Support end-users workingfrom remote locations

126. Ensure desktops are available24 x 7

128. DesktopPhase II Modernize Desktops Phase I Virtualize Applications

130. Increased OpEx - complex desktop architecture increases IT dependencies

131. Traditional migration methods prone to errors as well as roadblocks like application compatibility

132. Save up to 50% compared to traditional migration methods

133. Migrate desktops up to 2x faster

134. Minimize applications compatibility concerns

137. Pre-populated data based on industry average, IDC/Gartner studies and real VMware customers results

138. Only 3 inputs to create a baseline analysis

139. Flexible /customizable

140. Ability to customize analysis to meet unique business needs

141. Collaborative

142. Built-in collaboration capabilityhttp://www.vmware.com/calculator/ VMware View - TCO/ROI Resources

143. Questions and Answers Craig Taylor Federal Channel Sr. Systems Engineer Craigt@vmware.com Thank You!