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Facing the Dragons at Maynooth University Library! Laura Connaughton

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Maynooth University library is dedicated to listening to our library users – for years we have gathered feedback on what works or doesn’t work for our students and library users. In 2016, we started asking them for their ideas. They, after all, are the ones using the spaces! Based on the Eureka! project from University of Manchester library and as part of a broader suite of UX (User Experience) projects, we ran a competition called “If students did libraries….”. The question was put to the library users – if you ran the library what would you do? what would make your experience in the library better? what ideas have you got that would make your life easier in the library?

It was a Dragons’ Den-style competition where students were asked to submit their ideas and then the shortlisted finalists pitched their idea to a panel of judges with implementation of the idea and €1000 as the winning prize.

The desired outcome of this competition was to develop the library spaces we have, add value to them and make it a space for everyone. We wanted to make the library an inclusive space for all by asking our users for ideas, listening to them and implementing them. This talk will document the process, the success, what we learned along the way and how it has impacted life in the library.

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Facing the Dragons at Maynooth University Library! Laura Connaughton

  1. 1. Facing the Dragons at MU Library Laura Connaughton Engagement & Information Services Librarian Maynooth University @lozconn | Laura.Connaughton@mu.ie
  2. 2. Dedicated to the improvement and understanding of our user experience Opportunity to collaborate Library Innovation Team
  3. 3. University of Manchester Library Lancaster University Library Our Inspiration
  4. 4. #IfStudentsDidLibraries 2017
  5. 5. Engagement What do they want? Something different Mutual benefit Improvements Fun!
  6. 6. Book a study space Textbook Rescue Book Baskets Zzzzz zone Plants Therapy dogs Charging Stations Break room iPad stations UK Pitches
  7. 7. We asked our entrants… …to think …to be innovative …to be involved …to pitch We helped them by…
  8. 8. Department of Design Innovation Maynooth University Knowledge Experience Workshops With thanks to: Peter Robbins Trevor Vaugh
  9. 9. Lorna Dodd Academic Services, MU Dillon Grace MSU President Cathal McCauley Librarian, MU Dr. Alison Hood Dean of Teaching and Learning, MU Dr. Sandra Collins Director, National Library of Ireland
  10. 10. Sleep pods Study Buddy App Student Submission Display Area Masseuses' Desk Availability (LMS) App MU Pitches
  11. 11. Winning pitch….sleep pods! Brian Crinion First Year Robotics & Intelligent Devices
  12. 12. Media Coverage
  13. 13. Implementationwww.metronaps.co.uk
  14. 14. Outcomes Engagement with students as partners, investment and collaboration The position of the library as centre of student experience Add value Students benefits
  15. 15. President's team award for Service Innovation at the inaugural Maynooth University Staff Recognition Awards The Library Innovation Team Lorna Dodd, Carole Connolly, Fiona Tuohy, Elaine Bean, [missing from photo] Patricia Harkin and Laura Connaughton Outcomes
  16. 16. Lorna Dodd Academic Services, MU Leon Diop MSU President Cathal McCauley Librarian, MU Dr. Alison Hood Dean of Teaching and Learning, MU Marian Higgins County Librarian, Kildare Libraries & President of LAI 2019 Competition March 19th 2019 2019 Pitches Humanoid Robot to help with learning difficulties Charging Units Meditation and VR Study Notes Seat Booking System Library Capacity Monitoring
  17. 17. 2019 Finalists and Dragons
  18. 18. Winning pitch….eco friendly gym equipment that generates electricity! Darragh Gilleece Masters in Musicology & Performance
  19. 19. Thank You Laura Connaughton Engagement & Information Services Librarian Maynooth University @lozconn | Laura.Connaughton@mu.ie

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