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Lisa M. Roberts
                                      107 Heathrow Drive - Elverson, PA 19520
                                 Phone: 484.995.4665 Email: laeroberts@yahoo.com


Objective
    Independent and resourceful Systems Integrator with five years experience supporting large Geospatial Information
    Systems (GIS) contract, looking for an IS-related position that utilizes my strength and passion for technical writing
    and instruction. I have performed several roles across the acquisition lifecycle including Concept of Operations
    (CONOPS) development, System Initialization Planning and Configuration Management. Proven success at
    establishing metrics (measurements) and performing subsequent quantitative analysis and process improvements in a
    Systems Engineering Capability Maturity Model (SE-CMM) Level 5 environment across multiple projects and at an
    aggregated “organizational” level.

Qualifications
    Proven success at performing quantitative analysis, including establishment of metrics and development of data
    storage, analysis and reporting procedures.
    5 years experience developing various data architecture documents and diagrams, technical training manuals and user
    manuals; experience in technical instruction, specifically Insight (Metrics Tool) and Microsoft Excel and Word.
    Practical knowledge of numerous system engineering processes including program planning, readiness, verification,
    architecture development, and configuration management.
    Practical knowledge of SE-CMM, Capability Maturity Model - Integrated (CMMi) and Practical Software and
    Systems Measurement (PSM) Methodology.
    Extensive knowledge of geospatial systems including segment functionality and end-to-end workflow (tasking,
    collection, processing, storage/dissemination, exploitation).

Awards and Recognition
    Special Recognition Individual Award, Lockheed Martin Corporation, December 2001 and July 2004.
    Special Recognition Team Award-Team, Lockheed Martin Corporation, December 2003 and November 2004.

Education
    Waynesburg College, Waynesburg, PA
    Bachelor of Science Degree (May 2000), Mathematics and Computer Science, 3.97 GPA

Relevant Experience

U.S. Census Bureau, Chester County, PA, April 2010 - Present
 on-response Follow-up Enumerator
    Responsible for interviewing residents of households that have not returned a 2010 Census questionnaire.

Unemployed, Elverson, PA, May 2005 - April 2010
   Stay-at-home mother
   Member of St. Vincent de Paul Society
   Member of Poole Forge Historical Society

Lockheed Martin Corporation, Valley Forge, PA, May 2000 - May 2005
Senior Systems Engineer, Enterprise Engineering (EE) contract, August 2003 - May 2005
    Senior Systems Engineer on GIS engineering contract supporting National Geospatial-Intelligence Agency (NGA).
    Team Leader for Systems Initialization Planning; work included coordinating/leading various technical exchange meetings
    and developing data threads to be executed at system start-up to initialize new system data.
    Developed animated work-flow scenarios that were presented at the customer-sponsored “Ops Day”, a two-day event
    attended by government customers, end-users and segment contractors; the scenarios were used to familiarize the attendees
    with a typical “day in the life” of the new system.
    Co-authored Geospatial Production Operations document, a 100+ page technical description of the system baseline from a
user perspective. The intent of the document was to verify that the multi-billion dollar system being built by numerous
    contractors was consistent with enterprise-level requirements and Concept of Operations (CONOPS), and would meet the
    needs of the end-user/customer. The document served as a pre-cursor to system initialization planning, test document
    generation and end-user training. The document also identified at least one missing requirement, which was added to the
    baseline via a subsequent Request for Change (RFC).

Systems Engineer, Joint Management Office (JMO), May 2003 - July 2003
    Developed program progress/performance metrics for this newly formed office/program.
    Authored the Program Plan and Measurement Plan, which defined processes and metrics to be used by the program in order
    to operate in a SE-CMM Level 5 Environment.
    Supported segment readiness and testing for Ruler and Math Model Library (MML), components of the Integrated
    Exploitation Center (IEC) tool.

Measurement Analyst and Program Process Analyst, Systems Integration Organization, May 2001 - May 2003
   Improved the organization’s measurement process (used by over 15 program offices), which included acquisition of
   software, documentation of procedures, face-to-face group and individual training and an overall streamlining of activities,
   leading to improved report quality and reduced monthly labor.
   Responsible for generation of monthly organization-level metrics/performance reports.
   Participated in SE-CMM and CMMi assessment preparation, leading to a Level 5 award.

Other Experience
US Steel Corporation, Pittsburgh, PA, May 1999 - December 1999
Student Co-Op
    Served as the in-house instructor for Microsoft Word, Excel and PowerPoint.
    Responsible for revising course materials for Microsoft Word, Excel and PowerPoint.


                                           References Available Upon Request

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Resume L Roberts 070210

  • 1. Lisa M. Roberts 107 Heathrow Drive - Elverson, PA 19520 Phone: 484.995.4665 Email: laeroberts@yahoo.com Objective Independent and resourceful Systems Integrator with five years experience supporting large Geospatial Information Systems (GIS) contract, looking for an IS-related position that utilizes my strength and passion for technical writing and instruction. I have performed several roles across the acquisition lifecycle including Concept of Operations (CONOPS) development, System Initialization Planning and Configuration Management. Proven success at establishing metrics (measurements) and performing subsequent quantitative analysis and process improvements in a Systems Engineering Capability Maturity Model (SE-CMM) Level 5 environment across multiple projects and at an aggregated “organizational” level. Qualifications Proven success at performing quantitative analysis, including establishment of metrics and development of data storage, analysis and reporting procedures. 5 years experience developing various data architecture documents and diagrams, technical training manuals and user manuals; experience in technical instruction, specifically Insight (Metrics Tool) and Microsoft Excel and Word. Practical knowledge of numerous system engineering processes including program planning, readiness, verification, architecture development, and configuration management. Practical knowledge of SE-CMM, Capability Maturity Model - Integrated (CMMi) and Practical Software and Systems Measurement (PSM) Methodology. Extensive knowledge of geospatial systems including segment functionality and end-to-end workflow (tasking, collection, processing, storage/dissemination, exploitation). Awards and Recognition Special Recognition Individual Award, Lockheed Martin Corporation, December 2001 and July 2004. Special Recognition Team Award-Team, Lockheed Martin Corporation, December 2003 and November 2004. Education Waynesburg College, Waynesburg, PA Bachelor of Science Degree (May 2000), Mathematics and Computer Science, 3.97 GPA Relevant Experience U.S. Census Bureau, Chester County, PA, April 2010 - Present on-response Follow-up Enumerator Responsible for interviewing residents of households that have not returned a 2010 Census questionnaire. Unemployed, Elverson, PA, May 2005 - April 2010 Stay-at-home mother Member of St. Vincent de Paul Society Member of Poole Forge Historical Society Lockheed Martin Corporation, Valley Forge, PA, May 2000 - May 2005 Senior Systems Engineer, Enterprise Engineering (EE) contract, August 2003 - May 2005 Senior Systems Engineer on GIS engineering contract supporting National Geospatial-Intelligence Agency (NGA). Team Leader for Systems Initialization Planning; work included coordinating/leading various technical exchange meetings and developing data threads to be executed at system start-up to initialize new system data. Developed animated work-flow scenarios that were presented at the customer-sponsored “Ops Day”, a two-day event attended by government customers, end-users and segment contractors; the scenarios were used to familiarize the attendees with a typical “day in the life” of the new system. Co-authored Geospatial Production Operations document, a 100+ page technical description of the system baseline from a
  • 2. user perspective. The intent of the document was to verify that the multi-billion dollar system being built by numerous contractors was consistent with enterprise-level requirements and Concept of Operations (CONOPS), and would meet the needs of the end-user/customer. The document served as a pre-cursor to system initialization planning, test document generation and end-user training. The document also identified at least one missing requirement, which was added to the baseline via a subsequent Request for Change (RFC). Systems Engineer, Joint Management Office (JMO), May 2003 - July 2003 Developed program progress/performance metrics for this newly formed office/program. Authored the Program Plan and Measurement Plan, which defined processes and metrics to be used by the program in order to operate in a SE-CMM Level 5 Environment. Supported segment readiness and testing for Ruler and Math Model Library (MML), components of the Integrated Exploitation Center (IEC) tool. Measurement Analyst and Program Process Analyst, Systems Integration Organization, May 2001 - May 2003 Improved the organization’s measurement process (used by over 15 program offices), which included acquisition of software, documentation of procedures, face-to-face group and individual training and an overall streamlining of activities, leading to improved report quality and reduced monthly labor. Responsible for generation of monthly organization-level metrics/performance reports. Participated in SE-CMM and CMMi assessment preparation, leading to a Level 5 award. Other Experience US Steel Corporation, Pittsburgh, PA, May 1999 - December 1999 Student Co-Op Served as the in-house instructor for Microsoft Word, Excel and PowerPoint. Responsible for revising course materials for Microsoft Word, Excel and PowerPoint. References Available Upon Request