Social Media & Prevention

Content & Product Development um 7th Generation Labs
18. Nov 2009

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Social Media & Prevention

  1. Ohio Prevention & Education Conference Columbus, OH Nov 19, 2009 Technologies in Prevention Social Media A Journey Within Reach
  2. #ohopec Twitter Hashtag
  3. Bio
  4. Social Media & Prevention What is Social Media? The Shift? What to do with it? How to measure it? Why does it matter?
  5. Remember when ...
  6. Is Social Media a Fad?
  7. While we were busy ... Source: TomTom Prevention Science Evidence- based Practices Assessment Capacity building
  8. Other disciplines Were busy too!
  9. Technology in Prevention Connect Collect Collaborate Learn Distribute The Social Web Listen Comment Create Photo: stop.down People Using technology Engage
  10. What is Social Media?
  11. Click Daily Show
  12. Having conversations … online Social Media is… People
  13. What Changes when we change the way we Communicate?
  14. Meetings Conferences Trainings Conference Calls email Programs Policies Practices fax Phone
  15. Shift Happens Source: billselak Shift Happens!
  16. Changing times …. Networked expertise Broadcast/Present
  17. Changing times …. Engage Reach
  18. Changing times …. People-to-People People-to-content
  19. Changing times …. Subscribe Search
  20. Share then Meet Meet and Share
  21. So, What mean? Does all this
  22. Dance 1
  23. Dance 2 Meet Learn
  24. What do you want to do ?
  25. Which Social media make the right Tools Mix?
  26. A Social Media Game
  28. Why?
  29. 77% Percent of adults who use the Internet? Source: Pew Internet & American Life Project
  30. 94% Percent of American teens ages 12-17 who use the Internet Source: Pew Internet & American Life Project
  31. 87% Percentage of parents who are online Source: Pew Internet & American Life Project
  32. Percentage of online teens who have Internet access at home Source: Pew Internet & American Life Project 89%
  33. Percentage of teens who say they go online most often at home Source: Pew Internet & American Life Project 77%
  34. Percentage of online teens who have a cell phone Source: Pew Internet & American Life Project 71%
  35. 92% Percentage of teens who use email Source: Pew Internet & American Life Project
  36. 85% Percentage of adults ages 30-49 who use email Source: Pew Internet & American Life Project
  37. 70% Percentage of adults ages 50-64 who use email Source: Pew Internet & American Life Project
  38. 57% Percentage of teens who have created some type of online content Source: Pew Internet & American Life Project
  39. So, What do these people do online?
  40. Source: Groundswell Ladder of Engagement
  41. Creators
  42. Critics
  43. Collectors
  44. Joiners
  45. Spectators
  46. Inactives
  47. Where to Start?
  48. Be … all ears!
  49. Photo: brutal Listen Observe
  52. Listening Project
  53. Source: Beth Kanter
  54. Photo: xadrian
  55. Comment
  56. Think … then Write Content Source: Beth Kanter What did they say well? What did they miss? Answer questions What are other people saying? How does it apply to you? Look forward Look backward Ask “what if”? Photo Source: Picturemania
  57. Photo: circulating Create Imagine
  58. Voice Thread
  59. Photo: yuan2003 Collaborate
  60. Wiki Website
  61. Create Buzz
  62. Buzz Tools #Hashtag
  63. Flash Mob Video
  64. Photo: carf Learn, together
  65. Piano Stairs
  67. How’s it being done?
  69. Hurricane Katrina
  70. “ How do we get people to stop saying bad things about us on the web?”
  71. Meet Wendy Harman Social Media Manager Task: Stop the bad talk on the web So, .. what do you think Wendy did first?
  72. by whom? Where? Context? “ What, precisely, is being said about us?”
  73. Assessment
  74. Most people Really, really Like us And want to Support us!
  75. Institute How can we build a Social Network for Coalitions? Meet Sue Stine Sr. Manager Dissemination and Coalition Relations CADCA Institute Task: engage coalitions online
  76. Connected Communities
  77. The Data 750% Growth over 6 months
  78. Northwest Regional Prevention Center Meet Brock Fairbrother Prevention Specialist Colby Regional Prevention Center Task: engage youth in meaningful projects Inquiry: If we link up the Kansas youth with the Dover Youth, will they engage online?
  79. Colby, KS
  83. Social Media Tools to: Connect Measure Link/ Embed Write Comment Rate Review Contribute Participate
  84. Connect, listen and engage or become increasingly irrelevant These things I know … We’ve entered the “Age of Participation” Social media isn’t going away - its here to stay A change in our “thinking” is required Source:
  85. What Changes when we change the way we Communicate?
  86. When we change the way we communicate , we change society. --Clay Shirky
  87. This presentation is licensed under CREATIVE COMMONS. This means you can use it, or parts thereof, as long as appropriate attribution is given and your resulting product is made available under this same license. The license prohibits using this presentation for commercial purposes. A list of citations and links is included for your reference and use. Please cite all photos to the original source. Suggested Attribution: Source: LaDonna Coy, MHR, CPS, CDLA, Learning for Change, Inc., Technology in Prevention Blog, Slide deck is available on Slideshare

Hinweis der Redaktion

  1. Ohio Prevention and Education Conference, Columbus, OH November 18-19, 2009
  2. For all you Twitterer Tweeple, here’s a hashtag for us to track conference tweets Conference tweeting is like passing notes only everyone can see them Anytime you want to see all the tweets, go to and put the hashtag in, you can follow all the “notes” from the conference.
  3. So, we’re going to take a little road trip - for the next 90 minutes.
  4. Let’s step back into our own experience. First fax machines? Your first computer? -- Used your first mouse? --You used to have to stand next to the phone, tethered by that curly cord, to talk on it? -- Do you remember where you went for information BG - before Google? Before the Internet and search engines? -- Do you remember when websites were read only?
  5. Kick off with this notion: Is social media a fad or fundamental change?
  6. While we were busy with prevention science, assessment, evidence-based practices, building capacity, figuring out sustainabiity --other disciplines were equally busy creating/inventing their own unique contributions.
  7. Busy creating ways for us to use Internet technologies to come together across time and distance so we could engage, share, learn (and of course make money). Many of the geeks I know really are about the same thing we are - changing the world for the better.
  8. The Web finally went SOCIAL - fewer read only websites - and a plethora of social tools bringing us together to: Connect, listen, create, collect, learn, collaborate and more. Not so much focused on tech but people in prevention using tech.
  9. First stop. What is social media?
  10. The Case Foundation
  11. At its simplest -- Social media is people having conversations online. It is NOT fluff, not optional and not going away!
  12. So if all that’s true and social media is changing the way we communicate -- what changes when we change the way we communicate? Hold onto that question. .. First lets look at current tools.
  13. What are the tools we usually use for communicating with people and building capacity … meetings, trainings, conferences, email, conference calls, programs, practices and even policies. What happened when faxing became a common option? Our tools are changing as are our expectations and intentions
  14. Second Stop. We make the technologies and then the technologies make us. Social media technologies are changing the way we think, work, communicate and play because they are more about us than about the tech.
  15. The basic shifts.
  16. We are learning new dance steps.
  17. Hard to choose social media tools until you have a chance to explore them and identify possibilities.
  18. Instructions.
  19. What struck you as you played the game?
  20. Next stop, Why does it matter? The question for many of us - is Why?
  22. Forrester Researchers Josh Bernoff and Charlene Li conducted and published research on what is often called the ladder of engagement.
  23. Show of hands - how many in this room publish web pages, write blogs, upload video to sites like youtube? Creators grew slowly. Evidence suggests creating is more a matter of temperament than technology.
  24. How many in this room comment on blogs and post ratings and reviews online? The explanation for no-growth here (Bernoff) is that most of the commenting is now going on inside social networks.
  25. How many in this room use RSS or sites like Delicious or Diigo to tag web pages and gather information? This area is only showing very small growth - surprising to me that RSS and tagging haven’t caught on better. Powerful tools.
  26. Show of hands, how many belong to a social networking site? Joiners category has exploded! Social networking sites are the rage.
  27. How many of us read blogs, watch videos online or listen to podcasts and online audio? Spectators have become nearly universal. If people are online they are reading blogs, watching videos or listening to podcasts.
  28. There is a fast falling number of people who are online e.g., do email or participate behind the firewalls of organizations but don’t really do social media. Rates have fallen dramatically.
  29. First step, be all ears. Listen, gather data, information, learn. Get a sense of where the conversations involving your work or issue are going on online. How do you do that?
  30. Observe, listen Some find spending time observing and listening to the culture is helpful just like it is in many situations, e.g., moving to a new neighborhood/community; joining a new class or group or coalition;
  31. A great place to start is Google News alerts. They are easy to set up, you have control on how often you receive alerts. You also control what kind of information is searched for and the sources reviewed. You will need to establish a free Google account to use Google News. Vanity search Keywords e.g., underage drinking, binge drinking, gambling, substance abuse, community coalitions, etc. You’ll need to play with the terms to find the ones that bring you what you are looking for.
  32. Be sure and establish some kind of reader, Google Reader, Bloglines or one like this on Netvibes (or others as you wish). A reader brings information you want to you - you won’t need to search or revisit a site to see if anything new has been added. Because of RSS, you will know when new information is added because it will show up in your reader. With a reader you can review hundreds of postings in a very short period of time. If you are looking for a starter list of coalition blogs - you’ll find a coalition blog roll on Connected Communities.
  33. Scan the stories and log them on a tracking worksheet like the one in handout. Check the different blog sources through Technorati or Blog Pulse (other choice) for rank and authority. Then comment on a few appropriate posts that fit with your work to establish a relationship and presence online. Invite others to comment on your blog or network.
  35. Where are the people you want to engage (customers, colleeagues)? Find the places where other people you share a common interest with hang out. Connect, join Connect, (Join) let the technology help you find others with whom you share a common interest If you are already acquainted as a network, you’re very lucky - it makes it easier to engage in social media (established relationships)
  36. Contribute by commenting. It is as easy as sending an email.
  37. This is usually where people ask me, what would I say on these blog posts? Beth Kanter summed it up perfectly.
  38. Create, let your imagination be sparked into creative action. Develop with an experimental mindset - what could you create with the new tools that is unique, interesting, unusual, .. The brain loves novelty.
  39. A creative example from CP2 - post a photo or image, along with a question or line of inquiry. Members can then click to add their voice either by computer, phone, video or written response.
  41. Create buzz! Participate in places online where you can help seed conversations, amplify community successes and actions. Your social network is worth its weight in gold to your organization or cause. Digg, StumbleUpon, etc.
  42. What if you took it a step further - and got really creative! How about this for a protest! Over 19 million views
  43. Learn together (adults, youth, children) reverse mentoring, would you be willing to be the student of your youth? There is a remarkable connection between socialmedia and social learning. So, what kind of project might you do tomake a difference?
  44. Let’s suppose you have a serious local health issue like say obesity or perhaps a cholesterol problem. Could you get people to take the stairs instead of the escalator? Let’s take a look at exactly that kind of project. Results: 66% shift in behavior! More than 8 million views.
  45. Democratized tools - anyone with a computer, a few tools and an internet connection can create, design, develop, produce and distribute.. What is possible now?
  46. So, how’s it being done? How are people adjusting to the new social media landscape? What is the landscape? What are the early adopters learning that we can learn/apply?
  47. USA Today Storyhttp:// www. usatoday .com/news/nation/2005-09-28-katrina-red-cross_x. htm msnbc story
  48. We started when we had an opportunity to do an online “webinar” on Social Networking. To support it, we developed an experimental place where coalitions could go and “play”. The webinar participants were invited as were many individual invitations to key coalitions who had expressed an interest.
  49. The community grew from 47 members in February 09 to over 851 as of Friday. In 46 U.S. States and 11 other countries or U.S. Territories. Brazil, Columbia, Guatemala, Peru, Guam, Palau, Sweden, Ghana, Australia, Grance and Puerto Rico. From 0 to 32 active groups, some representing geographic communities, others topics.
  50. Population 5400 Considered an Oasis
  51. Youth2Youth advocacy story
  52. They kicked it up a notch with their own local sticker shock campaign and came up with a list of ideas they want to do as part of Project Fuel. They also named the online action as their “anti-geographical” collaboration.
  53. Remember the social media tools are more about people than technology. Only about technology until it fades into the background - becomes commonplace. The kinds of things you can do will help you do your job better, will help you nurture relationships, share information and resources, Stay connected, have a set of measures you haven’t had before AND every social media tool we’ve talked about today is FREE,
  55. I asked earlier, what happens when we change the way we communicate?
  56. Wouldn’t it be a good idea for people in prevention to be involved in that change? Clay Shirky, Here Comes Everybody Photo: