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Social Media 101
Coalitions: Getting Started




            LaDonna Coy, MHR, CPS, CDLA
           CADCA Leadership Forum 2013
                        Washington, DC
LaDonna Coy
                                MHR, CPS, CDLA
Clients/Partners
• CARS                           The surest way to provoke
• CSAP                            the imagination is to seek
• CADCA Institute
• Collaborative Conversations    out environments you have
• Kansas AAPS                        no experience with.
• Kansas Prevention Network
• Kansas Family Partnership
• Eagle Ridge Institute
• Free Spirit Publishing
                                 Primary Prevention
• Learn Resource Network         Capacity building
• MIPH
• ODMHSAS                        Social media
• Omega Point International
• Oregon Research Institute
                                 communications
• Paxis, Inc
• PIRE
                                 Virtual Learning, Training &
• Safe & Caring Schools
     2
                                 Interactive webinars
• Wisconsin Clearinghouse
# Hashtag


The Workshop


      #Forum2013
Learning Objectives
• Define social media
• Introduce a coalition social media
  communications audit
• Describe how coalitions are using
  social media
Do you remember …



                    B.E.
What is . . .


        Social
         Media?
1.
Social
  Media
… a different way
to communicate
2. Not just “push”
          Listen      Sharing
                   Connecting
                         Network
                          Learning
                                Contribute

                           Relationships
                           Collaborate
3.
     Social
       Media
     … is here to stay!
Why
is social media
 important
to coalitions?
Social Media is a
  game changer
    Collaborative web-based Tools
Find things online             Keep up-to-date




Share Ideas, Resources,
And experiences           Nurture Networks
If you have goals to:

•   Assess/gather data
•   Provide information
•   Collaborate on projects
•   Increase awareness/visibility
•   Recruit members or supporters
•   Extend the life of Trainings/events
Where
to begin?
The Social Media Path
                                    Outline Your
                                    Process                    Refine Your
                                                                Practice
                                                                      Track Your
                                                                      Metrics

                           Develop Your
                              Plan                 Listen
                                                             Find Your
                                                            People
                        Find Your
                        Place
                                                             Clarify Your
                                                            Purpose
Clarify Your
PURPOSE
http://bit.ly/clf2013
Practice Maturity Scale
Establish a
Communications Team
POLO!

Find Your
PEOPLE
Who are your people?
Who             Affiliation email       Cell/text
John Smith      DOJ        jsmith@      555-555-5555
                           doj.org




                                     Make a list …
Now for some ..

  Digital
  Diggin’
Where are your people?
Website   Blog      FB    Twitter    Other

www.doj. www.doj. Wood Co. @woodco
org      org/blog DOJ      doj
RSS
RSS Reader
LISTEN
Vanity Search



What
is being
 said about
  you
 online?
Your Name Here
Your Name Here
1

               How wide
               to cast your
               net?
Your Name Here


2

              How often?
Your Name Here




3   Your email address
Find Your
PLACE
Which
Social Media
  Tool(s)
  are best?
Create Your
Social Media Formula
Where to show up online?
Develop Your
  PLAN
What do we post about?
                     Web
                     site

   Meetings                  Conferences
              Reports                   Events
                           Stories
              Data
                        Editorial
    Face-
                                          Blog
    book
            Trainings        Articles
To what degree?
Social Media Action Plan
Who? Posts what? When? Where? Results?
Alicia   Red Ribbon Week   Insert date(s)   Facebook   [insert metrics]

Kathy    RRW History       Insert date(s)   Blog       [insert metrics]

Jake     Community Event   Insert date(s)   YouTube    [insert metrics]




  Establish a Social Media Communications Team
  Develop an editorial calendar
Before you set up any account
Outline Your
PROCESS
Social media is bigger than the
  message
It is the interaction …

WithPEOPLE
About your MESSAGE
• And their RESPONSE
• All the TIME
Through many CHANNELS
interesting
Give ‘em something toV about
                      talk
Interactions …
             Digg RT
  Like Comment    Tweet
“Friend” Share    Text
 Follow   Update

    … make media social!
Refine Your
PRACTICE
Guidelines & Policies
If you make   Apologize, genuinely
a mistake …              Move on.
Track Your
METRICS
Where & How
 is social media
    being used
  by coalitions?
Collaborate on Projects




                          Kansas SPF SIG
Recruit members/supporters




                                                     Vickie Adams
                                                 Coalition Director
                                             Circles of San Antonio
http://www.youtube.com/watch?v=sAdkOZdU5Bc
Safe Streets Coalition
           Topeka, KS
Safe Streets Coalition
http://youtu.be/G5xPVEM53zo              Topeka, KS
Extend the life of Trainings/Events




                   Hashtag: #forum2013
Find things online             Keep up-to-date




Share Ideas, Resources,
And experiences           Nurture Networks
Remember ….

  Social Media is a
      game changer
1.
Social
  Media is
… a different way
to communicate
2. Not just about “push”
          Listen      Sharing
                   Connecting
                         Network
                          Learning
                                Contribute

                           Relationships
                           Collaborate
3.
     Social
       Media
     … is here to stay!
The Social Media Path
                                    Outline Your
                                    Process                    Refine Your
                                                                Practice
                                                                      Track Your
                                                                      Metrics

                           Develop Your
                              Plan                 Listen
                                                             Find Your
                                                            People
                        Find Your
                        Place
                                                             Clarify Your
                                                            Purpose
Resources from Today
/http://bit.ly/CLF2013
Photo Citations
•   David Wilcox, Designing for a Civil Society describes network structures (creative commons)
•   Moth http://www.flickr.com/photos/28859335@N00/135824507
•   Protest image source: http://www.flickr.com/photos/editor/4656148830/
•   Garage http://www.flickr.com/photos/gregpc/452318338/in/faves-coyenator/
•   Polo http://www.flickr.com/photos/xadrian/581385733/in/faves-coyenator/
•   Dog http://farm1.static.flickr.com/73/180244645_b652a06295.jpg
•   Community Group http://farm4.static.flickr.com/3623/3626223553_6c617f767a.jpg

•   All other images paid via subscription from istockphoto.com or shutterstock.com
References & Resources
•   Netvibes at http://www.netvibes.com
•   Twitter at www.twitter.com
•   Google Alerts at http://alerts.google.com
•   TweetStats at www.tweetstats.com
•   A Coalition Social Media Communications Audit
    http://technologyinprevention.wikispaces.com/file/view/SoMeCommAuditCoy.doc
•   The Social Media Periodic Table, Jason Verhoosky on the CADCA SoMe Wiki listed below
•   Circles of San Antonio Coalition YouTube Channel http://www.youtube.com/user/CirclesofSA
•   Safe Streets Topeka Video PSA http://youtu.be/G5xPVEM53zo
•   DanversCARES http://danverscares.org/
•   CADCA Institute Social Media Primer http://www.cadca.org/somewiki
•   Coalition Social Media Guidelines Sample
    http://technologyinprevention.wikispaces.com/file/view/CCSoMeGuidelines.docx

•   Workshop Resources bundled here http://bit.ly/CLF2013
This presentation is licensed under CREATIVE COMMONS.
This means you can use it, or parts thereof, as long as appropriate
attribution is given and your resulting product is made available under this
same license. The license prohibits using this presentation for commercial
purposes. A list of citations and links is included for your reference and use.
Please cite all creative commons photos to the original source.


                          Suggested Attribution:
Source: LaDonna Coy, Learning Chi, Inc. for the CADCA Leadership Forum,
February, 2013, Washington, DC.

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Social Media 101 for Coalitions

  • 1. Social Media 101 Coalitions: Getting Started LaDonna Coy, MHR, CPS, CDLA CADCA Leadership Forum 2013 Washington, DC
  • 2. LaDonna Coy MHR, CPS, CDLA Clients/Partners • CARS The surest way to provoke • CSAP the imagination is to seek • CADCA Institute • Collaborative Conversations out environments you have • Kansas AAPS no experience with. • Kansas Prevention Network • Kansas Family Partnership • Eagle Ridge Institute • Free Spirit Publishing Primary Prevention • Learn Resource Network Capacity building • MIPH • ODMHSAS Social media • Omega Point International • Oregon Research Institute communications • Paxis, Inc • PIRE Virtual Learning, Training & • Safe & Caring Schools 2 Interactive webinars • Wisconsin Clearinghouse
  • 4. Learning Objectives • Define social media • Introduce a coalition social media communications audit • Describe how coalitions are using social media
  • 5. Do you remember … B.E.
  • 6. What is . . . Social Media?
  • 7. 1. Social Media … a different way to communicate
  • 8. 2. Not just “push” Listen Sharing Connecting Network Learning Contribute Relationships Collaborate
  • 9. 3. Social Media … is here to stay!
  • 10. Why is social media important to coalitions?
  • 11. Social Media is a game changer Collaborative web-based Tools
  • 12. Find things online Keep up-to-date Share Ideas, Resources, And experiences Nurture Networks
  • 13. If you have goals to: • Assess/gather data • Provide information • Collaborate on projects • Increase awareness/visibility • Recruit members or supporters • Extend the life of Trainings/events
  • 15. The Social Media Path Outline Your Process Refine Your Practice Track Your Metrics Develop Your Plan Listen Find Your People Find Your Place Clarify Your Purpose
  • 18.
  • 22. Who are your people? Who Affiliation email Cell/text John Smith DOJ jsmith@ 555-555-5555 doj.org Make a list …
  • 23. Now for some .. Digital Diggin’
  • 24. Where are your people? Website Blog FB Twitter Other www.doj. www.doj. Wood Co. @woodco org org/blog DOJ doj
  • 27. Vanity Search What is being said about you online?
  • 29. Your Name Here 1 How wide to cast your net?
  • 30. Your Name Here 2 How often?
  • 31. Your Name Here 3 Your email address
  • 33. Which Social Media Tool(s) are best?
  • 35.
  • 36. Where to show up online?
  • 37. Develop Your PLAN
  • 38. What do we post about? Web site Meetings Conferences Reports Events Stories Data Editorial Face- Blog book Trainings Articles
  • 40. Social Media Action Plan Who? Posts what? When? Where? Results? Alicia Red Ribbon Week Insert date(s) Facebook [insert metrics] Kathy RRW History Insert date(s) Blog [insert metrics] Jake Community Event Insert date(s) YouTube [insert metrics] Establish a Social Media Communications Team Develop an editorial calendar
  • 41. Before you set up any account
  • 43. Social media is bigger than the message It is the interaction … WithPEOPLE About your MESSAGE • And their RESPONSE • All the TIME Through many CHANNELS
  • 45. Interactions … Digg RT Like Comment Tweet “Friend” Share Text Follow Update … make media social!
  • 48. If you make Apologize, genuinely a mistake … Move on.
  • 50.
  • 51. Where & How is social media being used by coalitions?
  • 52. Collaborate on Projects Kansas SPF SIG
  • 53. Recruit members/supporters Vickie Adams Coalition Director Circles of San Antonio http://www.youtube.com/watch?v=sAdkOZdU5Bc
  • 56. Extend the life of Trainings/Events Hashtag: #forum2013
  • 57. Find things online Keep up-to-date Share Ideas, Resources, And experiences Nurture Networks
  • 58. Remember …. Social Media is a game changer
  • 59. 1. Social Media is … a different way to communicate
  • 60. 2. Not just about “push” Listen Sharing Connecting Network Learning Contribute Relationships Collaborate
  • 61. 3. Social Media … is here to stay!
  • 62. The Social Media Path Outline Your Process Refine Your Practice Track Your Metrics Develop Your Plan Listen Find Your People Find Your Place Clarify Your Purpose
  • 64. Photo Citations • David Wilcox, Designing for a Civil Society describes network structures (creative commons) • Moth http://www.flickr.com/photos/28859335@N00/135824507 • Protest image source: http://www.flickr.com/photos/editor/4656148830/ • Garage http://www.flickr.com/photos/gregpc/452318338/in/faves-coyenator/ • Polo http://www.flickr.com/photos/xadrian/581385733/in/faves-coyenator/ • Dog http://farm1.static.flickr.com/73/180244645_b652a06295.jpg • Community Group http://farm4.static.flickr.com/3623/3626223553_6c617f767a.jpg • All other images paid via subscription from istockphoto.com or shutterstock.com
  • 65. References & Resources • Netvibes at http://www.netvibes.com • Twitter at www.twitter.com • Google Alerts at http://alerts.google.com • TweetStats at www.tweetstats.com • A Coalition Social Media Communications Audit http://technologyinprevention.wikispaces.com/file/view/SoMeCommAuditCoy.doc • The Social Media Periodic Table, Jason Verhoosky on the CADCA SoMe Wiki listed below • Circles of San Antonio Coalition YouTube Channel http://www.youtube.com/user/CirclesofSA • Safe Streets Topeka Video PSA http://youtu.be/G5xPVEM53zo • DanversCARES http://danverscares.org/ • CADCA Institute Social Media Primer http://www.cadca.org/somewiki • Coalition Social Media Guidelines Sample http://technologyinprevention.wikispaces.com/file/view/CCSoMeGuidelines.docx • Workshop Resources bundled here http://bit.ly/CLF2013
  • 66. This presentation is licensed under CREATIVE COMMONS. This means you can use it, or parts thereof, as long as appropriate attribution is given and your resulting product is made available under this same license. The license prohibits using this presentation for commercial purposes. A list of citations and links is included for your reference and use. Please cite all creative commons photos to the original source. Suggested Attribution: Source: LaDonna Coy, Learning Chi, Inc. for the CADCA Leadership Forum, February, 2013, Washington, DC.

Hinweis der Redaktion

  1. Protest image source: http://www.flickr.com/photos/editor/4656148830/Other images: istockphoto
  2. Source: http://www.flickr.com/photos/gregpc/452318338/in/faves-coyenator/
  3. Source: http://www.flickr.com/photos/xadrian/581385733/in/faves-coyenator/
  4. Source photo: http://farm1.static.flickr.com/73/180244645_b652a06295.jpg
  5. Photo Source: http://farm4.static.flickr.com/3623/3626223553_6c617f767a.jpg
  6. http://www.youtube.com/watch?v=sAdkOZdU5Bc
  7. Safe Streets Topeka Video PSA http://youtu.be/G5xPVEM53zo