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Marketing Strategies for
    Telemedicine
Who Needs Telemedicine?
o Patients who cannot find care in their community
o Patients with conditions that make it hard to
  travel
o Patients whose families can’t help them travel
o Patients that cannot afford the travel expenses
o Patients who do not want to be seen in their
  community due to privacy issues
Why Should Patients Use
          Telemedicine?
o Time saving
  • Save the time in travelling
  • Easy to schedule around daily activities
o Cost saving
  • Save on gas and parking
  • No need to take a whole day off work or
    school
Why Should Patients Use
         Telemedicine?
o Quality of Care
  • Feels like a face-to-face appointment
  • Same level of care and treatment
  • Ability for other caregivers to be present in
    the appointment (teachers, school
    nurses, grandparents, daycare
    providers, other physicians)
Why Should Local Providers Refer
  Patients to Telemedicine?
o Limited specialists available
o To be more involved in patient care (can
  attend appointments with the patient)
o For second opinions on conditions
o For the safety of patients that have
  difficulty traveling
How to Reach Target Audiences?
• Community based marketing can provide the
  opportunity to educate and inform the many
  people and organizations that will come in
  contact with your telemedicine program
• Direct marketing to providers can assure that
  your telemedicine program is positively
  received by general practitioners and other
  specialists to receive adoption in target
  communities
How to Reach Potential Patients?
 o Community Events
   • Reach out to the public through community health fairs
 o Traditional Media: TV, Radio
   • Talk about the televideo service on television or radio
     programs
 o Collaborate with Schools and Clinics/Hospitals
   o Work with schools on education and referral
   o Visit clinics and hospitals to tell them about your services
     and how they can get involved
How to Reach Potential Patients?
 o Social Media…
   • Build a website to introduce the televideo services
     that are provided
   • Hold webinars and invite your target audiences
   • Market with social media such as
     Youtube, Facebook, Twitter, and a blog.
How to Reach Local Providers?
o Telephone/Email
   • Collect email and phone numbers of providers to tell them
     about your services and clinics
o Site Visits
   o Visit community hospitals, clinics, and doctor’s offices to see
     if they have patients that could benefit and to provide them
     with information about referrals
o Partnerships
   • Meet with other health professionals and organizations to
     exchange ideas about televideo and what is needed in their
     communities
Other Marketing Strategies
•   Brochures
•   Posters
•   Demonstrations
•   Press Releases
•   Newsletters
•   Speaking Engagements
•   Advertisements
Resources

http://www.telehealthresourcecenter.org/marketing




http://www.handsontelehealth.com/past-issues/86-the-1-
marketing-strategy-for-advancing-telehealth

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Strategies

  • 2. Who Needs Telemedicine? o Patients who cannot find care in their community o Patients with conditions that make it hard to travel o Patients whose families can’t help them travel o Patients that cannot afford the travel expenses o Patients who do not want to be seen in their community due to privacy issues
  • 3. Why Should Patients Use Telemedicine? o Time saving • Save the time in travelling • Easy to schedule around daily activities o Cost saving • Save on gas and parking • No need to take a whole day off work or school
  • 4. Why Should Patients Use Telemedicine? o Quality of Care • Feels like a face-to-face appointment • Same level of care and treatment • Ability for other caregivers to be present in the appointment (teachers, school nurses, grandparents, daycare providers, other physicians)
  • 5. Why Should Local Providers Refer Patients to Telemedicine? o Limited specialists available o To be more involved in patient care (can attend appointments with the patient) o For second opinions on conditions o For the safety of patients that have difficulty traveling
  • 6. How to Reach Target Audiences? • Community based marketing can provide the opportunity to educate and inform the many people and organizations that will come in contact with your telemedicine program • Direct marketing to providers can assure that your telemedicine program is positively received by general practitioners and other specialists to receive adoption in target communities
  • 7. How to Reach Potential Patients? o Community Events • Reach out to the public through community health fairs o Traditional Media: TV, Radio • Talk about the televideo service on television or radio programs o Collaborate with Schools and Clinics/Hospitals o Work with schools on education and referral o Visit clinics and hospitals to tell them about your services and how they can get involved
  • 8. How to Reach Potential Patients? o Social Media… • Build a website to introduce the televideo services that are provided • Hold webinars and invite your target audiences • Market with social media such as Youtube, Facebook, Twitter, and a blog.
  • 9. How to Reach Local Providers? o Telephone/Email • Collect email and phone numbers of providers to tell them about your services and clinics o Site Visits o Visit community hospitals, clinics, and doctor’s offices to see if they have patients that could benefit and to provide them with information about referrals o Partnerships • Meet with other health professionals and organizations to exchange ideas about televideo and what is needed in their communities
  • 10. Other Marketing Strategies • Brochures • Posters • Demonstrations • Press Releases • Newsletters • Speaking Engagements • Advertisements