Supply Chain Management has turn out to be crucial component of corporate management strategy. The method may be applied to assortment, separation, processing and dumping of organic waste in a city. Present paper attempts to realize the existing way of disposing organic waste in area of Municipal Corporation of Gurgaon (MCG) and the option to relate the system of Supply Chain Management for the similar task, by using stake holder model. Technically stake holders convey about communication, organization and sheathe frame works meant in provided that value to users. We are interested in applying stake holder’s technology for scheming and controlling the dynamic performance of supply chain.

1. SUPPLY CHAIN AS A TOOL FOR COLLECTION AND DISPOSAL OF
ORGANIC WASTE IN GURGAON
PROJECT REPORT
SUPPLY CHAIN MODELLING
GROUP 2 (Energy)
Abhijeet Kumar (P131001)
Ankita Grover (P131008)
Bikas Kumar Mallick (P131012)
Kumar Mukund (P131020)
Shiva Kumar D (P131033)

2. 1 | P a g e
TABLE OF CONTENTS
CHAPTER 1: ABSTRACT........................................................................................................................................................... 2
CHAPTER 2: INTRODUCTION.................................................................................................................................................. 2
CHAPTER 3: WASTE MANAGEMENT....................................................................................................................................... 3
3.1 ISSUES ......................................................................................................................................................................... 3
3.2 CHALLENGES AHEAD................................................................................................................................................... 4
CHAPTER 4: SUPPLY CHAIN IN WASTE MANAGEMENT........................................................................................................... 4
4.1 STAKE HOLDERS IN SCM ............................................................................................................................................. 4
4.2 CONVERSATION METHODOLOGY ............................................................................................................................... 5
CHAPTER 5: OTHER RECOMMENDATIONS ............................................................................................................................. 6
CHAPTER 6: KEY REFERENCES ................................................................................................................................................ 7
LIST OF FIGURES
Figure i: SCM of wastage in Gurgaon.................................................................................................................................... 2
Figure ii: Vehicles Used in Transportation ............................................................................................................................ 2
Figure iii: Heavy Vehicles in Transportation ......................................................................................................................... 3
Figure iv: SCM of Stake Holders............................................................................................................................................ 5

3. 2 | P a g e
CHAPTER 1: ABSTRACT
Supply Chain Management has turn out to be crucial component of corporate management strategy. The method may
be applied to assortment, separation, processing and dumping of organic waste in a city.
Present paper attempts to realize the existing way of disposing organic waste in area of Municipal Corporation of
Gurgaon (MCG) and the option to relate the system of Supply Chain Management for the similar task, by using stake
holder model. Technically stake holders convey about communication, organization and sheathe frame works meant in
provided that value to users. We are interested in applying stake holder’s technology for scheming and controlling the
dynamic performance of supply chain.
CHAPTER 2: INTRODUCTION
Municipal Corporation Gurgaon is geographically divided into Four Zones: Zone 1/West, Zone 2/North, Zone 3/West and
Zone 4/South. Total population of Gurgaon is more than 15 lakh1 which generates around 1000 tonne2 solid waste
daily. Managing such a huge amount of waste is a daunting task.
KL Envitech Pvt Ltd which is a subsidiary company of Antony Group is entrusted with waste management of Gurgaon. To
understand its supply chain, we talked to Mr. Subendu, Sr. Manager (Operation), Mr. Satish Sharma, Field Incharge and
many other staffs of KL Envitech like drivers, garbage collectors etc. So let us now understand their supply chain.
Figure i: SCM of wastage in Gurgaon
Stage 1: At this stage, various kinds of wastes like food packaging, food scraps, bottles, cans, clothing, yard trimming,
newspapers, plastic bags etc are generated by households. It may also include hazardous wastes like paints, solvents,
pesticides, expired medicines. All these wastes are collectively kept at picking point. There is no segregation of wastes is
done.
Stage 2: Various kinds of vehicles are used in the supply chain.
 Puller Rickshaw (Figure 2): This is used for door to door collection of waste. The waste thus collected is either
dumped at nearby dumping are or collected directly by Hiwa (Figure 4).
 Mini Tipper (Figure 3): This is also used for door to door collection of waste The waste thus collected is either
dumped at nearby dumping are or collected directly by Helcompactor (Figure 5). Its load carrying capacity is 500
kg.
Figure ii: Vehicles Used in Transportation
1
http://www.census2011.co.in/census/district/225-gurgaon.html
2
http://www.urbannewsdigest.in/?p=7566

4. 3 | P a g e
 Hiwa (Figure 4): There are some strategies locations already identified where these vehicles wait to collect
waste. Some of the important locations are Palam Vihar, Gurgaon Gaon, Basai etc. The load carrying capacities
of these vehicles are around 16500 kg. There are 5 Hiwa with KL Envitech.
 Helcompactor (Figure 5): These vehicles come in two categories- 6 tires with capacity of 13500 kg and 10 tires
with capacity of 16000 kg. These vehicles collect waste directly from Mini Tipper. Like Hiwa, these vehicles also
wait at some strategies locations (sec 22 chowk, Khansa, Dundh Heda etc) to collect waste. There are 10
Helcompactor with KL Envitech.
Figure iii: Heavy Vehicles in Transportation
 Dumper Pressure (Figure 6): Dumper Pressure (DP) is used to collect waste boxes from various locations.
 JCB (Figure 7): It is used or loading and unloading of waste material and waste collection box from various
locations.
Stage 3: The waste thus collected is now transported to the main dumping ground near Bandhwari Village, close to
Faridabad –Gurgaon boarder. Hiwa and Helcompactor is mainly used to transport the waste. These vehicles take 3-4
trips daily to dispose all waste. The distance of dumping ground is 27 km from KL Envitech’s Gurgaon field office at
Vyapar Sadan, Sec 14
CHAPTER 3: WASTE MANAGEMENT
3.1 ISSUES
In our research, we found out following issues with the supply chain of waste management:
 Lack of apt storage of waste at primary source points.
 Partial segregation is done- no segregation of hazardous and non-hazardous wastes.
 There is no separate waste treatment plant for Gurgaon. There is one plant at Bandhwari Village which was
originally meant for Faridabad and has capacity of 600 tons per day. It is noteworthy to mention that around

5. 4 | P a g e
600 tons waste generated by Faridbad daily is also dumped at the same landfill near Bandhwari Village. The
waste treatment plant at the site has been dysfunctional for over 1 year now and is unable to handle the
growing inflow of waste.
 Irregular transportation system of waste in open vehicles.
 Dumping of wastes at un-appropriate locations like empty land near TCS office in Palam Vihar.
 Unauthorized burning of wastes to handle inefficiencies in the supply chain which generates lots of hazardous
gas and smoke.
 Inadequate manpower- The Municipal Corporation of Gurgaon (MCG) currently employs around 1,500
sanitation workers while the city requires at least 3,500 workers3
.
 Lack of skilled workers.
 Lack of awareness among the staff about environmental impact of waste.
 No hand gloves, hand carts, identity cards, etc. are provided to waste collectors.
 No Bio-gas plant is installed.
3.2 CHALLENGES AHEAD
It is clear that about all municipal corporations are unsuccessful in appliance of the Municipal Solid Waste Rules. This
failures lead to numerous primary but the hold-up problems. The initial and critical issues are as follows:
 Storage space of waste at source
o There is no community consciousness, motivation and edification about MSW.
o No support from residents, hotels, complexes.
o Individuals are much averse to alter their habits.
 Separation of waste
o Very dim publicity via media
o No indulgent among the general public about using separate dust-bins for separation of dry waste and
wet waste.
o No awareness about the benefits of separation
o Very hard to educate dwellers
o No investment for creating community awareness.
 Collection
o Fewer vehicles for prime transportation.
o Less alertness and motivation amongst workforce.
o Unavailability of stakeholders for assortment and separation work.
 Ease of use of less treatment space and obligation of qualified and trained authorities is the stipulate of the
circumstances
CHAPTER 4: SUPPLY CHAIN IN WASTE MANAGEMENT
4.1 STAKE HOLDERS IN SCM
The contemplation of integrated and sustainable solid waste management arrangement aspects include social, cultural,
environmental and the responsibility of stake-holders. The participation of stake holders in assessment making is of main
concern, and maintenance of stake holders knowledgeable about the concerned problems and proposals is very
significant, to engage individual and community for public cooperation. The stake holders have to be provided consistent,
safe working environment, and medicinal services to boost their ethical values. Supply chain management should be
strong enough to make MSWM (Municipality Solid Waste Management) very effectual and efficient. Supply chain
management should function in cooperation, harmonization and conversation for the stated purpose.
It is essential to regard as the common stake holder system and their synchronization, collaboration and conversation,
stake holder’s list is as follows: Share Holder (SH)
3
http://www.hindustantimes.com/gurgaon/chunk-ht-ui-gurgaonsurvey-civicissues-casestudy/gurgaon-collapsing-city-
stares-at-civic-mess/article1-1059439.aspx

6. 5 | P a g e
 SH 1 - Residents, Restaurants, Complexes (commercial), Market places.
 SH 2 – Collectors & Rag pickers.
 SH 3 - Transportation staff (Large & Small vehicles).
 SH 4 – Collectors, Separators.
 SH 5 - Large vehicles owners and staff
 SH 6 – Process staff, managers, monitors & supervisors.
 SH 7 – Municipal administrative staff, HODs, planners, decision makers.
It is a well-known fact that the accomplishment of supply chain management depends on effectual performance of stake
holders. The horizontal & vertical both ways conversation, collaboration and harmonization are necessary to be there on
the main concern. The details about work load, working circumstances, appropriate movement of the matter in the
procedure and many more issues, will guide to undisturbed solutions. All through the supply chain system trust between
the stake holders plays the vital role.
4.2 CONVERSATION METHODOLOGY
Conversation method is explanation of how stake holder act and react in certain circumstances. A conversation method
consists of first and last objective and rules govern with conversion and organize system and local data that are reserved
to carry forward the situation of conversation. The implementation state is reserved in actual conversation.
In the following figure residential holds, i.e. SH-1 is handing over the untreated waste along with dry waste; the dry waste
can be used i.e. sold to the merchants by SH-2 individuals. The SH-3 is transporters and related staff. In actuality there is
a good communication between SH 1, and 2, 3; because SH-2 and 3 collect dry waste by the side of with wet waste from
SH-1 and sell, so dry waste is their extra income. They can discourse with each other for separation of waste into
respective dry and wet near source point. If the SH-1 is not ready to acknowledge the implication of SH-2 and 3 then they
can advance to their high authorities, SH-6 and 7 to arrange, train and alertness campaign in the region of SH-1. Then the
matter is weighed down in the small and large vehicle ecstatic by transport staff, SH-3, to site, it can be a treatment
process site, segregation or separation site, landfill site. Here segregation of waste is done by SH-4. The segregated waste
is again loaded in vehicles taken to treatment sites. This work is done SH-5. The organic waste is processed by technicians
at different management sites. These supervisors, technicians etc. are SH-6. Then Gurgaon Municipal admin staffs, NGOs
are SH-7. Here in this part communication, organization is of major significance. If any split in the chain occurs it is
essential to converse to both stake holders so that the preventative measures become doable. Other wagons going to
same site can be preoccupied to another site so to reduce transport expenses.
At this phase it is very necessary to consider the field workforce procedure, transporters, technicians and related people
how to motivate them? They should be facilitated with good uniform, paid bonus, and some incentives. The system like
“quality circle” can make them think and they can come up with good ideas/suggestions to perk up working
circumstances or even procedure. By adopting SCM in this way it can turn into a very firm management organization of
conversation, harmonization system.
Figure iv: SCM of Stake Holders

7. 6 | P a g e
CHAPTER 5: OTHER RECOMMENDATIONS
We are also recommending following steps to improve the current supply chain:
 The waste treatment plant should be repaired urgently.
 Separate waste treatment plant for Gurgaon with capacity around 1200 tonne per day should be installed
urgently. Alternatively, the capacity of existing plant can also be increased.
 Segregation at source is the best way to tackle the growing solid municipal waste. It will help reduce the amount
of waste reaching the landfill by over 90 per cent. Several cities like Mysore, Pune, Bangalore and Coimbatore
have successfully implemented the same. Segregating waste will not just reduce the burden on the landfill, but
can also be put to better like making manure or other products. Mindless dumping of waste pollutes the
groundwater and also causes air pollution. For this awareness among staff and general public is required. Tie up
with various NGOs and Environmental bodies can help to increase awareness.
 Waste collector should be trained to collect only segregate wastes from house/industry. It will bring about
change in the mindset. Further hand gloves, hand carts, identity cards, etc should be provided to encourage
them to actively take part in the program.
 Bio-gas plant should be installed to use the wet waste. This will not only help in waste management but also in
generating power.

8. 7 | P a g e
CHAPTER 6: KEY REFERENCES
http://timesofindia.indiatimes.com/city/gurgaon/State-master-plan-for-solid-waste-
disposal/articleshow/44729495.cms
http://www.hindustantimes.com/gurgaon/chunk-ht-ui-gurgaonsurvey-civicissues-casestudy/gurgaon-collapsing-city-
stares-at-civic-mess/article1-1059439.aspx
http://www.cips.org/Documents/About%20CIPS/Develop%20Waste%20v3%20-%2020.11.07.pdf
http://www.urbannewsdigest.in/?p=7566
http://www.thehindu.com/todays-paper/tp-national/tp-newdelhi/gurgaon-municipal-corporation-bats-for-
segregation-of-waste-at-source/article6047792.ece
http://www.mcg.gov.in/frmZones.aspx