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Social CRM Strategies for Nonprofits Social Media Meets Engagement Management Kevin Spidel, Community Architect GannettLocal | Local Marketing Made Simple
What is CRM? What does it have to do w/ Social Media? ,[object Object]
 Social Media is about 1:1 conversations/connectionsA powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies. Clue Train Manifesto (circa 1999)  Full book here: http://www.cluetrain.com/book/
Current CRMs ,[object Object]
Convio
Microsoft Dynamics
MyNGP
Salesforce
KinteraSub-Header 2
Why CRM for Nonprofits? ,[object Object]
Manage Your Activists / Supporters
Manage and Monitor Activity
 Community Analysis

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