ITSM 365 — cloud software for IT Service Management

1. Fully professional ITSM solution
for any business, small or large
presented by leading software vendor on the CIS market

2. about Naumen company
2
experience on software
development market
for business and government
12 years
More than
800 successfully
completed
projects for
600 clients
based on
NAUMEN solutions
Tver
Moscow Yekaterinburg
they have already chosen us
Chelyabinsk
Astana
Астана
Manila, Philippines
Java, C++
Ruby-on-Rails
280 employees
200 software developers
Fully professional ITSM solution for any business, small or large

3. 3
fully professional ITSM solution affordable for small and
medium businesses
Service quality control
Service Desk
all you need to
automate the support
of your services
More than
just a Service Desk
out-of-the-box
solution in
accordance with 10
ITIL processes
monitoring and control
of Service Level
Agreements
fully automated
Service Desk
Fully professional ITSM solution for any business, small or large
Process
performance analysis
ready-for-use metrics on
Service Desk
performance, full data
storage and exportation

4. 4
ITSM 365 is a full-featured solution in accordance with 10
most commonly adopted ITIL processes
service portfolio management
change management
knowledge management
service level
management
service catalogue
management
configuration
management database
Service
strategy
incident management
problem management
event management
service request
management
task management
reporting of working hours
Fully professional ITSM solution for any business, small or large

5. 5
ITSM 365 will catch your eye by its perfection
out-of-the-box solution
for a quick start
service deployment is made
within 5 minutes!
best value for money
on the market
full-featured ITSM solution at the
price of mobile plan
10 most commonly
adapted ITIL processes
12 years of experience
in the ITSM industry
more than just
a simple Service Desk
reliable solution and great
expert support
7 wonders of the service
ready-for-use tools
for performance control
flexible integration and
data import
effective metrics, graphical
reports and import of all data
Active Directory, LDAP
SQL, API (with Standard, Enterprise tariffs)
free self-service portal
personal account on the platform
for all end-users for free
Fully professional ITSM solution for any business, small or large

6. 6
choose the best suited size for you
how many IT stuff
do you have?
10 users
20 users
30 users
Monthly cost
249$
449$
649$
unlimited
unlimited
unlimited
number of end-users (non IT-stuff)
we guarantee our reliable support
English speaking support &
consultancy within 1 working day
expert help
with integration & data import
Fully professional ITSM solution for any business, small or large

7. 7
we will be happy to get in touch with you
sales@itsm365.com
Fully professional ITSM solution for any business, small or large