Mark Kraemer

Dallas/Fort Worth Area United States

Applying strategy skills and user experience background to create experiences that attract, engage, and retain customers

Technology / Software / Internet

Mark Kraemer is the Senior Director for Technology and Innovation at AmerisourceBergen Specialty Group. He applies his strategy skills and user experience background to create experiences that attract, engage, and retain customers. Over the past year Mark lead the 80+ members of the Provider Technologies application teams through a significant change in the way they manage their products and deliver software. Through the adoption of the “Scaled Agile Framework” each team has seen significant improvements in both productivity and morale. Customers have been pleased to see more predictable releases with zero major defects. All of these benefits are direct results from the culture and proce...