2. eCommerce transactions
Pre-transaction Marketing, including page design,
activities advertising (both online and off line),
search registration, communication
queries such as email.
Transaction Payment systems, certification systems,
activities billing, online ordering, online banking,
security systems.
Post-transaction Customer relationship management,
activities communication issues such as informing
customers of new products/releases,
warranties/guarantees.
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4. Faster, better, cheaper just with a
click
Faster:
Changing a couple of web pages just with a few clicks
instead of walking around the corridors
Searching the product you want just with keywords
instead of being lost in the corridors and selves
Not losing time in going to SM and coming back at your
place
Purchasing all the products that you really - need not
less, not more!
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5. Faster, better, cheaper just with a
click
Better
Being registered as a user many benefits arise such as
Product preferences
Brand preferences
Special offers for products based on the clients preferences and the
customers’ purchasing history
Special discounts can notify the user based on his/her preferences or
in general
Quick order button; repeat a previous order without spending time on
searching the same products on a previous order. (very useful for daily
needed products like bread, milk, cheese, etc.)
Inform clients via e-mail for daily discounts and offers
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6. Faster, better, cheaper just with a
click
Cheaper:
Decreased cost
Not so many employees running the supermarket
No need of maintaining a hall for public/customers
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