Presentation at the Shetler Center Meeting in Geneva on the lessons learned of in-field database and application design and development.

1. SHELTER CENTER MEETING 13B
PROGRAM
MANAGEMENT
& DATABASE
SYSTEM
CARE. ACT. SHARE. LIKE CORDAID

2. CORDAID
CARE. ACT. SHARE. LIKE CORDAID

3. 6 MONTHS WITH CORDAID…
Jan-Willem Wegdam
• Economist, Business Career + 8 years Humanitarian
(RC, War Child, IOM, DRC, now Cordaid)
•
•
•
•
•
“Social enterprise” based in The Hague, working in 34 countries
10 thematic Business Units
Shelter and settlements is one of focus area’s
Mission “Building Flourishing Communities”
Transparency has priority “Care Act Share, Like Cordaid”

4. COMPLEX PROGRAMS
The trends in our programs
Complex Programs
• Cordaid built in the past > 50,000 shelters
• More and more Integrated Programs with multiple partners and
stakeholders
• Program management and reporting becomes complex
• In Haiti we developed a solution which we like to share..
• One of our partners: Kenny Meesters

5. INTRODUCTION
Drs. Mult. Ing. Kenny Meesters
Background:
• Business Engineering
• Information Management, Strategic Management
Currently:
• Researcher at Tilburg University, Netherlands:
“Interaction of information (technology) and
organizational performance”
• Information Management Consultant to UN OCHA
• Information Technology Consultant to Cordaid
k_meesters
kmeesters
k.j.m.g.meesters

6. THE REALITY
Despite all fancy tools….
•Assessment forms for 5.400 family’s
•After program start information is added in Excel.
•More information is added over time
•Split over multiple areas and managers
Training
Deliveries
Construction
Programs
Area 1
Contracts
bosses
Targets
Reports
Partners
Payments
Training
Assessments
Deliveries
Construction
Contracts
Programs
bosses
Targets
Reports
Partners
Payments
Area 2
Assessments

7. THE REALITY
Despite all fancy tools….
•Find all information of one beneficiary
Contracts
Construction
Training
Deliveries
Reports
Programs
Targets
Partners
bosses
Payments
Assessments

8. THE REALITY
Despite all fancy tools….
• If a name changes
Contracts
Construction
Training
Deliveries
Reports
Programs
Targets
Partners
bosses
Payments
Assessments

9. THE CORDAID DATABASE
It is soooooo simple……
Deliveries
Payments
Beneficiaries
Construction
Training
Programs
Contracts
Database
Area / Zone
Reports
Progress
Bosses
Partners

10. THE CORDAID DATABASE
Suppliers
Finance
Build
Change
It is soooooo simple……
Deliveries
Payments
Beneficiaries
Build
Change
Construction
Training
Programs
Contracts
Database
Area / Zone
Reports
Progress
HQ
HQ
Bosses
Partners

11. THE CORDAID DATABASE
User centered interface design
DEN HAAG 11 APRIL 2013 DATA BV

12. THE CORDAID DATABASE
User centered interface design
DEN HAAG 11 APRIL 2013 DATA BV

13. EMBEDDING
Potential != Impact
DEN HAAG 11 APRIL 2013 DATA BV

14. EMBEDDING
Potential != Impact
DEN HAAG 11 APRIL 2013 DATA BV

15. TRAINING AND INTERNALIZING
DEN HAAG 11 APRIL 2013 DATA BV

16. PITFALLS LESSONS LEARNED
Standards are not bliss, stay grounded and user-centered design
• Standards and stands solution have a
very limited, a different scope of issues
• Stay grounded and connected. User
centered design
• Build from the ground the up
• Start simple but have a vision and
ambition

17. PITFALLS LESSONS LEARNED
Standards are not bliss, stay grounded and user-centered design
• Standards and stands solution have a
very limited, a different scope of issues
Wisdom
• Stay grounded and connected. User
centered design
• Build from the ground the up
• Start simple but have a vision and
ambition
Knowledge
Information
Data

18. OPPORTUNITIES
Moving from supporting processes to innovation and strategic objectives
• Flexible, scale and extension:
• Reporting
• Programs
• Communication & information:
• Partners
• Beneficiaries
• Cluster
• Output / Impact evaluation
• Situational awareness
DEN HAAG 11 APRIL 2013 DATA BV

19. CARE. ACT. SHARE. LIKE CORDAID