Using Design Methods to Establish Healthy DevOps Practices - Aras Bilgen
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Using Design Methods to Establish Healthy DevOps Practices
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Using Design Methods to Establish Healthy DevOps Practices - Aras Bilgen
- 1. Using Design Methods to Establish Healthy DevOps Practices Aras Bilgen Digital Transition Consultant
- 3. Tools
- 5. Processes
- 6. OH YES, Continuous delivery, test automation…
- 7. Culture!
- 8. Well… Can you just setup jenkins and not touch anything else?
- 11. Here is the data that shows the importance of…
- 12. Umm… jenkins?
- 13. Design methods…
- 15. Design makes things look nice What is the role of design?
- 16. Design makes things work better What is the role of design?
- 17. Design reframes problems What is the role of design?
- 19. Designers… Work Directly with Actual Users
- 20. Designers… Work with Actual Users
- 21. Designers… Work Directly with Actual Users Welcome Ambiguity
- 22. Designers… Work Directly with Actual Users Welcome Ambiguity
- 23. Designers… Work Directly with Actual Users Welcome Ambiguity
- 24. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas
- 25. Designers… Work Directlywith Actual Users Welcome Ambiguity Give Form to Ideas
- 26. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas
- 27. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting
- 28. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting
- 29. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting Experiment & Revise
- 30. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting Experiment & Revise
- 31. Designers… Work with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting Experiment & Revise
- 32. Designers… Work Directly with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting Experiment & Revise …to learn about unspoken, deep user needs
- 33. Work with Actual Users Welcome Ambiguity Give Form to Ideas Co-create Safely Experiment & Revise
- 35. İş Bank Largest private bank in Turkey. 25,000 employees, 1,300 branches. ABN AMRO – de Volksbank Huawei Global telecom company with 180,000 employees, 1,500 in Turkey.
- 36. Interviews
- 39. Diary Studies
- 40. İş Bank Reconsidered their approach to DevOps, rattled the silos a little, serious investment in measurement and test automation. Huawei Crafted pipeline and supporting processes at the same time, worked these new structures into enterprise standards.
- 41. DESIGN PRINCIPLES Work with Actual Users Welcome Ambiguity Give Form to Ideas Co-create in a Safe Setting Experiment & Revise DESIGN METHODS Interviews Diary Studies Process Workshops Challenge Mapping …and many more
- 42. But we are not designers…
- 49. Mindset matters more than background
- 51. You can’t dockerize your manager
- 52. • Work with Actual Users • Welcome Ambiguity • Give Form to Ideas • Co-create Safely • Experiment & Revise In-person interviews and collaborative workshops are two good starting points. We use other methods too: digitaltransition.kloia.com aras@kloia.com @arasb on Twitter Mostly on LinkedIn Using Design Methods to Establish Healthy DevOps Practices