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How to become a multitalented tester
Kari Kakkonen,
Dragons Out Oy & Knowit Solutions Oy
At Tieturi / TestausOSY Tester of the Year event
Jan 30, 2023
© Dragons Out Oy 1
ROLES
• Knowit Solutions Oy, Director of Training and
Competences, Lead Consultant, Trainer and
Coach
• Children’s and testing author at Dragons Out
Oy
• TMMi, Board of Directors
• Treasurer of Finnish Software Testing Board
(FiSTB)
ACHIEVEMENTS
• Tester of the Year in Finland 2021
• EuroSTAR European Testing Excellence Award
2021
• ISTQB Executive Committee 2015-2021
• Influencing testing since 1996
• Ranked in 100 most influential IT persons in
Finland (Tivi magazine)
• Great number of presentations in Finnish and
international conferences
• TestausOSY/FAST founding member.
• Co-author of Agile Testing Foundations book
• Regular blogger in Tivi-magazine
Kari Kakkonen, Lead Testing Consultant
SERVICES
• ISTQB Advanced, Foundation and Agile Testing
• A4Q AI and Software Testing
• Knowit Quality Professional
• DASA DevOps
• Quality & Test process and organization development,
Metrics, TMMi and other assessments
• Agile testing, Scrum, Kanban, Lean
• Leadership
• Test automation, Mobile, Cloud, DevOps, AI
• Quality, cost, benefits
EDUCATION
• ISTQB Expert Level Test Management & Advanced Full
& Agile Tester certified
• DASA DevOps, Scrum Master and SAFe certified
• TMMi Professional, Assessor, Process Improver certified
• SPICE provisionary assessor certified
• M.Sc.(Eng), Helsinki University of Technology (present Aalto
University), Otaniemi, Espoo
• Marketing studies, University of Wisconsin-Madison,
the USA.
30.3.2023 2
BUSINESS DOMAINS
• Wide spread of business domain knowledge: Embedded, industry, public, training,
telecommunications, commerce, Insurance, banking, pension.
twitter.com/kkakkonen
Dragonsout.com
MORE INFORMATION
linkedin.com/in/karikakkonen/
© Copyright Knowit Trainings 2022
The book project ”Dragons Out!”
• Mission
• “Software testing brought to children”
• Book
• Author Kari Kakkonen
• Illustrator Adrienn Széll
• Text and illustration rights Dragons Out Oy
• In Finnish, English, Polish, French and growing
• For ages of 10-99
• Free “Dragon lesson in software testing”
presentation under Creative Commons –
license
• Translated to 20 languages!
• More info: www.dragonsout.com
3
A Nordic powerhouse
for digital solutions
4,000+
/ Professionals
6 countries
/ Sweden, Norway, Finland,
Denmark, Germany and Poland
4 business areas
/ Solutions, Experience, Connectivity and Insight
468.0 MEUR
/ Net sales
Nordic ESG champions
/ Clear vision to accelerate the sustainability agenda
47.5 MEUR
/ Adjusted operating profit (EBITA)
[CONFIDENTIAL] KNOWIT
30.3.2023 4
ISTQB GLOBAL PRESENCE
• Number of exams
administered: over 1,1 million
• Number of certifications
issued: 836,000
• In 130 countries
TMMi for test improvement in all kinds of testing,
including agile and DevOps
Agenda
• Skills needed in testing
• Backgrounds of testers
• Routes to testing
• Routes within testing to
become
multitalented
• Kari’s journey
• Tips
• Q&A
© Dragons Out Oy 7
What is a
multitalented
tester?
© Dragons Out Oy 8
Why be a
multitalented
tester?
• To secure yourself in the job market
• To benefit the team in the best way
Skills needed in testing
© Dragons Out Oy 10
The four cornerstones of testing skills
Tester
Domain
Tech
People
Testing
© Dragons Out Oy 11
Finance
Public
Defense
Exploratory
Automation
Test Design
Java
Robot Framework
Puppet
Listen
Motivate
Trust
Wildcard – the fifth cornerstone
Tester
Domain
Tech
People
Testing
Another
IT role
© Dragons Out Oy 12
Scrum Master
Main User
Testing skills
provide the
basis
How much?
e.g. coverage,
heuristics,
techniques
What?
e.g. test types,
test levels,
quadrants
How?
e.g. exploring,
checking,
automation
When?
e.g. processes,
plans,
strategy
Why?
i.e. asking
questions
© Dragons Out Oy 14
You need to
understand the
Big Picture
What is the
Product?
Who are the
Customers?
Why do we Test?
Attitude
Curious
Systematic
Patient
Courageous
Learning
Holistic
Domain skills overlap
© Dragons Out Oy 16
Banking
Insurance
Pension
Public
Operator
Network
technology
Devices
Technology skills build up,
for both Test Automation Solution (TAS) and
Software Under Test (SUT)
HTML
Python
GIT SQL
Java
CI/CD
Android
Windows
Robot
© Dragons Out Oy 17
The next technology or
another next thing
is easier to learn
© Dragons Out Oy
18
People skills
Lead Communicate Report Talk
© Dragons Out Oy 19
Other roles
support
tester role
© Dragons Out Oy 20
Business
Scrum master
PO
User
Developer
Backgrounds of testers
© Dragons Out Oy 21
Education
© Dragons Out Oy 22
IT studies Self-learned
IT / hobby
Other
university
studies
Any other
profession
Backgrounds
Tester
Business rep
Main user
Programmer
From outside IT
Straight from university
© Dragons Out Oy 23
Routes to testing
© Dragons Out Oy 24
Education
at the job
© Dragons Out Oy 25
Induction to company
Pairing with a senior
Tester programs
Complementary programs
Career path learning – life long education
Transformation
programs
© Dragons Out Oy 26
From other IT roles to testing
From other professions to testing
Women transformation programs
IT studies enhancing programs
Unemployment programs
Routes within testing
to become
multitalented
© Dragons Out Oy 27
Switch a role or add roles
Tester Exploratory tester Another domain
Another
technology
Test automation
(Portfolio) test
manager / testing
PO
Test type
specialization
(performance,
security, usability)
Coach Trainer Speaker
Author Scrum Master Scrum PO Agile Coach DevOps Coach
© Dragons Out Oy 28
T-Shaped Profiles in Agile and DevOps teams
• T-shaped profiles have deep
knowledge/skills in one or more
areas and a broad base of
general supporting
knowledge/skills on all skills.
• T-shaped people are generalists
with some in-depth knowledge
• General skills
• Agile, DevOps, Understanding of all
areas
© Dragons Out Oy 29
https://www.devopsagileskills.org/blog/why-t-shaped-professionals-are-desirable/
https://collegeinfogeek.com/become-t-shaped-person/
Learn more
• About what is needed for your new role
• About what interests you
Is there a
number of
skills to be
multitalented?
• The more skills and roles you handle, the more
you are multitalented!
• You are already multitalented, you just need to
realize what is your unique combination of
multitalentedness
Kari’s journey
© Dragons Out Oy 32
A journey with changes
• Test automation tool specialist & testing sales and presales
• Testing Trainer
• Testing Consultant
• Test Assessor
• Test Manager
• Test Process Improver
• Test Director
• Agile Coach & Trainer
• DevOps Coach & Trainer
• AI and testing trainer
• Test author
© Dragons Out Oy 33
Coach
Consultant
Sales
Undercurrents
• Test automation tool specialist & testing sales and presales
• Testing Trainer
• Testing Consultant
• Test Assessor
• Test Manager
• Test Process Improver
• Test Director
• Agile Coach & Trainer
• DevOps Coach & Trainer
• AI and testing trainer
• Test author
© Dragons Out Oy 34
Tips
© Dragons Out Oy 35
Continuous learning
• Read about testing and things around it (tech, leadership, agile, DevOps,
change…) – use a GoodReads shortlist
• Add to your CV continuously – another experience, another course, another
certificate, another book, another technology
• What can I learn this year?
• Create a vision of what you could be
• Alternative visions
• Identify things that can be intermediate steps
• Try new things – have courage to fail, then try again
• Get feedback from all directions – how can you be better
• Be friendly – a smile is returned, a favor comes back to you
© Dragons Out Oy 36
Further reading
• Range – Why Generalists Triumph in a Specialist World; David Epstein
• Drive; Daniel Pink
• https://www.devopsagileskills.org/blog/why-t-shaped-professionals-are-desirable/
• https://www.istqb.org/
• https://huddle.eurostarsoftwaretesting.com/
• https://www.ministryoftesting.com/
• https://www.scrum.org/
• https://www.scaledagileframework.com/
© Dragons Out Oy 37
Any questions?
Order the books:
https://www.dragonsout.com/p/order-dragons-out-book.html
Follow and share the book project:
• https://www.dragonsout.com
Social media
• Kari https://www.linkedin.com/in/karikakkonen/
• Dragons Out https://www.facebook.com/DragonsOutOy
Ask questions:
kari.kakkonen@dragonsout.com
© Dragons Out Oy 38

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How to become a multitalented software tester

  • 1. How to become a multitalented tester Kari Kakkonen, Dragons Out Oy & Knowit Solutions Oy At Tieturi / TestausOSY Tester of the Year event Jan 30, 2023 © Dragons Out Oy 1
  • 2. ROLES • Knowit Solutions Oy, Director of Training and Competences, Lead Consultant, Trainer and Coach • Children’s and testing author at Dragons Out Oy • TMMi, Board of Directors • Treasurer of Finnish Software Testing Board (FiSTB) ACHIEVEMENTS • Tester of the Year in Finland 2021 • EuroSTAR European Testing Excellence Award 2021 • ISTQB Executive Committee 2015-2021 • Influencing testing since 1996 • Ranked in 100 most influential IT persons in Finland (Tivi magazine) • Great number of presentations in Finnish and international conferences • TestausOSY/FAST founding member. • Co-author of Agile Testing Foundations book • Regular blogger in Tivi-magazine Kari Kakkonen, Lead Testing Consultant SERVICES • ISTQB Advanced, Foundation and Agile Testing • A4Q AI and Software Testing • Knowit Quality Professional • DASA DevOps • Quality & Test process and organization development, Metrics, TMMi and other assessments • Agile testing, Scrum, Kanban, Lean • Leadership • Test automation, Mobile, Cloud, DevOps, AI • Quality, cost, benefits EDUCATION • ISTQB Expert Level Test Management & Advanced Full & Agile Tester certified • DASA DevOps, Scrum Master and SAFe certified • TMMi Professional, Assessor, Process Improver certified • SPICE provisionary assessor certified • M.Sc.(Eng), Helsinki University of Technology (present Aalto University), Otaniemi, Espoo • Marketing studies, University of Wisconsin-Madison, the USA. 30.3.2023 2 BUSINESS DOMAINS • Wide spread of business domain knowledge: Embedded, industry, public, training, telecommunications, commerce, Insurance, banking, pension. twitter.com/kkakkonen Dragonsout.com MORE INFORMATION linkedin.com/in/karikakkonen/ © Copyright Knowit Trainings 2022
  • 3. The book project ”Dragons Out!” • Mission • “Software testing brought to children” • Book • Author Kari Kakkonen • Illustrator Adrienn Széll • Text and illustration rights Dragons Out Oy • In Finnish, English, Polish, French and growing • For ages of 10-99 • Free “Dragon lesson in software testing” presentation under Creative Commons – license • Translated to 20 languages! • More info: www.dragonsout.com 3
  • 4. A Nordic powerhouse for digital solutions 4,000+ / Professionals 6 countries / Sweden, Norway, Finland, Denmark, Germany and Poland 4 business areas / Solutions, Experience, Connectivity and Insight 468.0 MEUR / Net sales Nordic ESG champions / Clear vision to accelerate the sustainability agenda 47.5 MEUR / Adjusted operating profit (EBITA) [CONFIDENTIAL] KNOWIT 30.3.2023 4
  • 5. ISTQB GLOBAL PRESENCE • Number of exams administered: over 1,1 million • Number of certifications issued: 836,000 • In 130 countries
  • 6. TMMi for test improvement in all kinds of testing, including agile and DevOps
  • 7. Agenda • Skills needed in testing • Backgrounds of testers • Routes to testing • Routes within testing to become multitalented • Kari’s journey • Tips • Q&A © Dragons Out Oy 7
  • 9. Why be a multitalented tester? • To secure yourself in the job market • To benefit the team in the best way
  • 10. Skills needed in testing © Dragons Out Oy 10
  • 11. The four cornerstones of testing skills Tester Domain Tech People Testing © Dragons Out Oy 11 Finance Public Defense Exploratory Automation Test Design Java Robot Framework Puppet Listen Motivate Trust
  • 12. Wildcard – the fifth cornerstone Tester Domain Tech People Testing Another IT role © Dragons Out Oy 12 Scrum Master Main User
  • 13. Testing skills provide the basis How much? e.g. coverage, heuristics, techniques What? e.g. test types, test levels, quadrants How? e.g. exploring, checking, automation When? e.g. processes, plans, strategy
  • 14. Why? i.e. asking questions © Dragons Out Oy 14 You need to understand the Big Picture What is the Product? Who are the Customers? Why do we Test?
  • 16. Domain skills overlap © Dragons Out Oy 16 Banking Insurance Pension Public Operator Network technology Devices
  • 17. Technology skills build up, for both Test Automation Solution (TAS) and Software Under Test (SUT) HTML Python GIT SQL Java CI/CD Android Windows Robot © Dragons Out Oy 17
  • 18. The next technology or another next thing is easier to learn © Dragons Out Oy 18
  • 19. People skills Lead Communicate Report Talk © Dragons Out Oy 19
  • 20. Other roles support tester role © Dragons Out Oy 20 Business Scrum master PO User Developer
  • 21. Backgrounds of testers © Dragons Out Oy 21
  • 22. Education © Dragons Out Oy 22 IT studies Self-learned IT / hobby Other university studies Any other profession
  • 23. Backgrounds Tester Business rep Main user Programmer From outside IT Straight from university © Dragons Out Oy 23
  • 24. Routes to testing © Dragons Out Oy 24
  • 25. Education at the job © Dragons Out Oy 25 Induction to company Pairing with a senior Tester programs Complementary programs Career path learning – life long education
  • 26. Transformation programs © Dragons Out Oy 26 From other IT roles to testing From other professions to testing Women transformation programs IT studies enhancing programs Unemployment programs
  • 27. Routes within testing to become multitalented © Dragons Out Oy 27
  • 28. Switch a role or add roles Tester Exploratory tester Another domain Another technology Test automation (Portfolio) test manager / testing PO Test type specialization (performance, security, usability) Coach Trainer Speaker Author Scrum Master Scrum PO Agile Coach DevOps Coach © Dragons Out Oy 28
  • 29. T-Shaped Profiles in Agile and DevOps teams • T-shaped profiles have deep knowledge/skills in one or more areas and a broad base of general supporting knowledge/skills on all skills. • T-shaped people are generalists with some in-depth knowledge • General skills • Agile, DevOps, Understanding of all areas © Dragons Out Oy 29 https://www.devopsagileskills.org/blog/why-t-shaped-professionals-are-desirable/ https://collegeinfogeek.com/become-t-shaped-person/
  • 30. Learn more • About what is needed for your new role • About what interests you
  • 31. Is there a number of skills to be multitalented? • The more skills and roles you handle, the more you are multitalented! • You are already multitalented, you just need to realize what is your unique combination of multitalentedness
  • 33. A journey with changes • Test automation tool specialist & testing sales and presales • Testing Trainer • Testing Consultant • Test Assessor • Test Manager • Test Process Improver • Test Director • Agile Coach & Trainer • DevOps Coach & Trainer • AI and testing trainer • Test author © Dragons Out Oy 33
  • 34. Coach Consultant Sales Undercurrents • Test automation tool specialist & testing sales and presales • Testing Trainer • Testing Consultant • Test Assessor • Test Manager • Test Process Improver • Test Director • Agile Coach & Trainer • DevOps Coach & Trainer • AI and testing trainer • Test author © Dragons Out Oy 34
  • 36. Continuous learning • Read about testing and things around it (tech, leadership, agile, DevOps, change…) – use a GoodReads shortlist • Add to your CV continuously – another experience, another course, another certificate, another book, another technology • What can I learn this year? • Create a vision of what you could be • Alternative visions • Identify things that can be intermediate steps • Try new things – have courage to fail, then try again • Get feedback from all directions – how can you be better • Be friendly – a smile is returned, a favor comes back to you © Dragons Out Oy 36
  • 37. Further reading • Range – Why Generalists Triumph in a Specialist World; David Epstein • Drive; Daniel Pink • https://www.devopsagileskills.org/blog/why-t-shaped-professionals-are-desirable/ • https://www.istqb.org/ • https://huddle.eurostarsoftwaretesting.com/ • https://www.ministryoftesting.com/ • https://www.scrum.org/ • https://www.scaledagileframework.com/ © Dragons Out Oy 37
  • 38. Any questions? Order the books: https://www.dragonsout.com/p/order-dragons-out-book.html Follow and share the book project: • https://www.dragonsout.com Social media • Kari https://www.linkedin.com/in/karikakkonen/ • Dragons Out https://www.facebook.com/DragonsOutOy Ask questions: kari.kakkonen@dragonsout.com © Dragons Out Oy 38