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SENTINEL EVENTS
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12040141014 DEEVYA GAIKWAD
12040141017 AFSHEEN IRANI

12040141019 KIRAN KAUSHIK DASH
12040141020 KIRTI CHOUKIKAR
12040141021 RASHI THAPER
12040141022 STUTI SANGADA
SENTINEL EVENTS
 A Sentinel Event is defined by The Joint Commission (TJC) as any
unanticipated event in a healthcare setting resulting in death or serious
physical or psychological injury to a patient or patients, not related to the
natural course of the patient's illness.
 Sentinel events specifically include loss of a limb or gross motor
function, and any event for which a recurrence would carry a risk of a
serious adverse outcome. Sentinel events are identified under TJC
accreditation policies to help aid in root cause analysis and to assist in
development of preventative measures.
 The Joint Commission tracks events in a database to ensure events are
adequately analysed and undesirable trends or decreases in performance are
caught early and mitigated.
Sentinel events include "unexpected occurrences
involving death or serious physical or psychological
injury, or the risk thereof" and all of the
following, even if the outcome was not death or
major permanent loss of function:
 Infant abduction, or discharge to the wrong
family.
 Unexpected death of a full-term infant.
 Severe neonatal jaundice (bilirubin over 30
milligrams/deciliter).
 Surgery on the wrong individual or wrong body
part.
 Instrument or object left in a patient after surgery
or another procedure.
 Rape in a continuous care setting.
 Suicide in a continuous care setting, or within 72
hours of discharge.
 Hemolytic transfusion reaction due to blood
group incompatibilities.
 Radiation therapy to the wrong body region or
25% above the planned dose.
Event types- NABH
 Surgical events
( wrong body part/ patient/ procedure, retained instrument, death during the
procedure, anesthesia related events)
 Device or Product events
(contaminated drugs and device, unintended use, breakdown or failure)
 Patient protection events
(infant discharge, elopement, suicide, attempted suicide, self-harm, intentional
injury, nosocomial infection, medical gas )
 Environmental events
( burn, slip, trip, fall, electric shock, use of restrains and bed rails)
 Care management events
(hemolytic reaction, maternal death, medication errors, delay in response)
 Criminal events
(impersonation, abduction, sexual assault, physical assault on the grounds of
healthcare facility)
DIFFERENCE BETWEEN MEDICAL
ERROR & SENTINEL EVENT
MEDICAL ERROR
 44,000 AND 98,000 AMERICANS DIE EACH YEAR
 COMMON MEDICAL ERRORS
 INCORRECT ADMINISTRATION OF

‱
‱

MEDICATION

 DOSAGE OR ROUTE OF
ADMINISTRATION

 FAILURE TO PRESCRIBE OR
ADMINISTER CORRECT DRUG

 USE OF OUTDATED DRUGS
 FAILURE TO OBSERVE CORRECT
TIME

 LACK AWARENESS OF ADVERSE
EFFECTS.

 HARD TO READ HANDWRITTEN
ORDERS

 DIFFERENT DRUGS
 DRUG ALLERGIES

‱

SENTINEL EVENT:
DEATH
PHYSICAL/PHSYCHOLOGICAL INJURY OR RISK

‱
‱
‱
‱
‱
‱
‱

LOSS OF LIMB OR FUNCTION
SUICIDE
RAPE
INFANT DEATH
INFANT DISCHARGED TO WRONG PARENTS
SURGERY ON WRONG PATIENT, OR BODY PART
INCORRECTLY MATCHED BLOOD TRANSFUSION

1,900 SENTINEL EVENTS REVIEWED BY THE
JOINT COMMISSION SINCE JANUARY 1995

‱
‱
‱
‱

PATIENT SUICIDE ACCOUNTED FOR 16.5%
OF THE ERRORS
OPERATIVE/POST-OPERATIVE
COMPLICATION – 12.3%
WRONG-SITE SURGERY – 11.7
MEDICATION ERROR – 11.5
SENTINEL EVENT POLICY

To have a positive impact in improving patient care, treatment, and
services and preventing sentinel events.

To focus the attention of a disease-specific care program that has
experienced a sentinel event.

Understanding contributed factors

to an event (such as underlying
causes, latent conditions, and active failures in defense systems or
organizational cultures).

Disease-specific care program’s systems, culture, and processes to
reduce the probability of such an event in the future.

To increase the general knowledge about sentinel events, their
contributing factors, and strategies for prevention.

To maintain the confidence of the public and certified programs in the
certification process.
EXPECTATIONS FOR ORGANIZATIONS
REPORTING:

ROOT CAUSE ANALYSIS
‱ PROCESS TO IDENTIFY BASIC OR CAUSAL FACTORS OF
SENTINEL EVENTS CURRENT OR IN FUTURE

ACTION PLAN
‱ PLAN TO IDENTIFY STRATEGIES TO IMPLEMENT REDUCED
RISK OF SENTINEL EVENTS

SURVEY PROCESS
‱ EVALUATE THE FACILITIES COMPLIANCE WITH APPLICABLE
STANDARDS

‱ SCORE PERFORMANCE
Sentinel Event is Identified:

Inform the
CEO

Sentinel
event
identified

Reported
to the Joint
Commissio
n

Review
Process for
responding
to Sentinel
event

Interview
Leaders

Root Cause
Analysis
‱ IN SUMMARY

‱

‱

SENTINEL EVENT:

‱

UNEXPECTED

‱
‱

DEATH

‱
‱

LOSS OF LIMB OR FUNCTION
SUICIDE
RAPE
INFANT DEATH
INFANT DISCHARGED TO WRONG
PARENTS
SURGERY ON WRONG PATIENT, OR
BODY PART
INCORRECTLY MATCHED BLOOD
TRANSFUSION

POLICY:

‱

IMPROVING

‱
‱
‱
‱
‱
‱

PATIENT CARE
TREATMENT

SERVICES
PREVENTING SENTINEL EVENTS
FOCUS ON DISEASE SPECIFIC CARE
INCREASE KNOWLEDGE

CLASSIFY AND RESPOND TO SENTINEL
EVENT

‱
‱
‱

PHYSICAL/PHSYCHOLOGICAL INJURY
OR RISK

‱
‱
‱
‱
‱

‱

REPORTING:

‱

ROOT CAUSE ANALYSIS
ACTION PLAN
IMPLEMENT IMPROVEMENTS

MEDICAL ERROR

‱

INCORRECT ADMINISTRATION OF
MEDICATION

‱
‱
‱
‱
‱

DOSAGE OR ROUTE OF
ADMINISTRATION
FAILURE TO PRESCRIBE OR
ADMINISTER CORRECT DRUG
USE OF OUTDATED DRUGS
FAILURE TO OBSERVE CORRECT TIME
LACK AWARENESS OF ADVERSE
EFFECTS.

‱
‱
‱

HARD TO READ HANDWRITTEN
ORDERS
DIFFERENT DRUGS

DRUG ALLERGIES
Sentinel event

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Sentinel event

  • 1. SENTINEL EVENTS 1. 2. 3. 4. 5. 6. 12040141014 DEEVYA GAIKWAD 12040141017 AFSHEEN IRANI 12040141019 KIRAN KAUSHIK DASH 12040141020 KIRTI CHOUKIKAR 12040141021 RASHI THAPER 12040141022 STUTI SANGADA
  • 2. SENTINEL EVENTS  A Sentinel Event is defined by The Joint Commission (TJC) as any unanticipated event in a healthcare setting resulting in death or serious physical or psychological injury to a patient or patients, not related to the natural course of the patient's illness.  Sentinel events specifically include loss of a limb or gross motor function, and any event for which a recurrence would carry a risk of a serious adverse outcome. Sentinel events are identified under TJC accreditation policies to help aid in root cause analysis and to assist in development of preventative measures.  The Joint Commission tracks events in a database to ensure events are adequately analysed and undesirable trends or decreases in performance are caught early and mitigated.
  • 3. Sentinel events include "unexpected occurrences involving death or serious physical or psychological injury, or the risk thereof" and all of the following, even if the outcome was not death or major permanent loss of function:  Infant abduction, or discharge to the wrong family.  Unexpected death of a full-term infant.  Severe neonatal jaundice (bilirubin over 30 milligrams/deciliter).  Surgery on the wrong individual or wrong body part.  Instrument or object left in a patient after surgery or another procedure.  Rape in a continuous care setting.  Suicide in a continuous care setting, or within 72 hours of discharge.  Hemolytic transfusion reaction due to blood group incompatibilities.  Radiation therapy to the wrong body region or 25% above the planned dose.
  • 4. Event types- NABH  Surgical events ( wrong body part/ patient/ procedure, retained instrument, death during the procedure, anesthesia related events)  Device or Product events (contaminated drugs and device, unintended use, breakdown or failure)  Patient protection events (infant discharge, elopement, suicide, attempted suicide, self-harm, intentional injury, nosocomial infection, medical gas )  Environmental events ( burn, slip, trip, fall, electric shock, use of restrains and bed rails)  Care management events (hemolytic reaction, maternal death, medication errors, delay in response)  Criminal events (impersonation, abduction, sexual assault, physical assault on the grounds of healthcare facility)
  • 5. DIFFERENCE BETWEEN MEDICAL ERROR & SENTINEL EVENT MEDICAL ERROR  44,000 AND 98,000 AMERICANS DIE EACH YEAR  COMMON MEDICAL ERRORS  INCORRECT ADMINISTRATION OF ‱ ‱ MEDICATION  DOSAGE OR ROUTE OF ADMINISTRATION  FAILURE TO PRESCRIBE OR ADMINISTER CORRECT DRUG  USE OF OUTDATED DRUGS  FAILURE TO OBSERVE CORRECT TIME  LACK AWARENESS OF ADVERSE EFFECTS.  HARD TO READ HANDWRITTEN ORDERS  DIFFERENT DRUGS  DRUG ALLERGIES ‱ SENTINEL EVENT: DEATH PHYSICAL/PHSYCHOLOGICAL INJURY OR RISK ‱ ‱ ‱ ‱ ‱ ‱ ‱ LOSS OF LIMB OR FUNCTION SUICIDE RAPE INFANT DEATH INFANT DISCHARGED TO WRONG PARENTS SURGERY ON WRONG PATIENT, OR BODY PART INCORRECTLY MATCHED BLOOD TRANSFUSION 1,900 SENTINEL EVENTS REVIEWED BY THE JOINT COMMISSION SINCE JANUARY 1995 ‱ ‱ ‱ ‱ PATIENT SUICIDE ACCOUNTED FOR 16.5% OF THE ERRORS OPERATIVE/POST-OPERATIVE COMPLICATION – 12.3% WRONG-SITE SURGERY – 11.7 MEDICATION ERROR – 11.5
  • 6. SENTINEL EVENT POLICY To have a positive impact in improving patient care, treatment, and services and preventing sentinel events. To focus the attention of a disease-specific care program that has experienced a sentinel event. Understanding contributed factors to an event (such as underlying causes, latent conditions, and active failures in defense systems or organizational cultures). Disease-specific care program’s systems, culture, and processes to reduce the probability of such an event in the future. To increase the general knowledge about sentinel events, their contributing factors, and strategies for prevention. To maintain the confidence of the public and certified programs in the certification process.
  • 7. EXPECTATIONS FOR ORGANIZATIONS REPORTING: ROOT CAUSE ANALYSIS ‱ PROCESS TO IDENTIFY BASIC OR CAUSAL FACTORS OF SENTINEL EVENTS CURRENT OR IN FUTURE ACTION PLAN ‱ PLAN TO IDENTIFY STRATEGIES TO IMPLEMENT REDUCED RISK OF SENTINEL EVENTS SURVEY PROCESS ‱ EVALUATE THE FACILITIES COMPLIANCE WITH APPLICABLE STANDARDS ‱ SCORE PERFORMANCE
  • 8. Sentinel Event is Identified: Inform the CEO Sentinel event identified Reported to the Joint Commissio n Review Process for responding to Sentinel event Interview Leaders Root Cause Analysis
  • 9. ‱ IN SUMMARY ‱ ‱ SENTINEL EVENT: ‱ UNEXPECTED ‱ ‱ DEATH ‱ ‱ LOSS OF LIMB OR FUNCTION SUICIDE RAPE INFANT DEATH INFANT DISCHARGED TO WRONG PARENTS SURGERY ON WRONG PATIENT, OR BODY PART INCORRECTLY MATCHED BLOOD TRANSFUSION POLICY: ‱ IMPROVING ‱ ‱ ‱ ‱ ‱ ‱ PATIENT CARE TREATMENT SERVICES PREVENTING SENTINEL EVENTS FOCUS ON DISEASE SPECIFIC CARE INCREASE KNOWLEDGE CLASSIFY AND RESPOND TO SENTINEL EVENT ‱ ‱ ‱ PHYSICAL/PHSYCHOLOGICAL INJURY OR RISK ‱ ‱ ‱ ‱ ‱ ‱ REPORTING: ‱ ROOT CAUSE ANALYSIS ACTION PLAN IMPLEMENT IMPROVEMENTS MEDICAL ERROR ‱ INCORRECT ADMINISTRATION OF MEDICATION ‱ ‱ ‱ ‱ ‱ DOSAGE OR ROUTE OF ADMINISTRATION FAILURE TO PRESCRIBE OR ADMINISTER CORRECT DRUG USE OF OUTDATED DRUGS FAILURE TO OBSERVE CORRECT TIME LACK AWARENESS OF ADVERSE EFFECTS. ‱ ‱ ‱ HARD TO READ HANDWRITTEN ORDERS DIFFERENT DRUGS DRUG ALLERGIES