2. What is a Business?
Organization that produces or
distributes a good or service for profit
Profit – difference between a
business’ revenue (income) and
expenses (costs)
3. Business Activities
Each business participates in at least
three major activities
1. Production – making a product or
producing a service
Manufacturing firms – produce goods (ex.
Ford Motor Company)
Service firms – provide assistance to
accomplish specialized needs (ex. doctor,
real estate agent)
4. Business Activities (cont’d)
2. Marketing – how goods and services
are exchanged between producers
and consumers
3. Finance – money matters involved in
running a business
5. Types of Businesses
1. Industrial – produce goods used by
other businesses or organizations to
make things (ex. company that
produces medical products that are
used by hospitals)
Industrialized nations (ex. U.S., Japan,
Germany) produce thousands of products
compared to the number of products
produced by third world nations
Third world nations – few manufacturing
firms and relatively poor
6. Types of Businesses (cont’d)
2. Commercial – engaged in one of the
following activities
Marketing (ex. wholesalers and retailers)
Finance (ex. banks and investment
companies)
Services (ex. doctors, fitness facilities,
and lawn care) – intangible products
that use primarily labor to satisfy
consumer needs
7. Industry
Refers to all businesses within a category
The Occupational Outlook Handbook breaks
down industries by occupations
Ex. Business and Financial Operations
Occupations
Click on this link to see the number of people
employed in certain occupational categories and
the individual occupations under each category
8. As Business Changes
Constantly changing
Businesses have advanced in many ways
Ex. computers, used for many key business
functions
Countries have become more industrialized
Ex. U.S now purchases many goods from other
countries
Growth in certain industries
Ex. Services and retail trade has grown, while
wholesale trade and manufacturing has
remained unchanged
9. Effectiveness and Efficiency
Effectiveness – making the right
decisions about what products or
services to offer customers and how
to produce and deliver them
Efficiency – producing needed goods
and services quickly and at low cost
Good managers focus on both
10. Achieving Effectiveness
Knowing what your customers want
Choice has increased over the years
Domestic goods – products made by firms in the
U.S.
Foreign goods – products make by firms in other
countries
Information is gathered about customers to
determine what they like – market research
Also want high quality products
Total quality management (TQM) – commitment
to excellence that is accomplished by teamwork
and continual improvement
11. Achieving Efficiency
Measure by output –
quantity produced within
a given time
Productivity – producing
the largest quantity in
the least amount of time
by using efficient
methods and modern
equipment
12. Achieving Efficiency (cont’d)
Three ways
Specialization of effort – workers learn a
specific skill/task (Ex. Dell Computers –
putting the hard drive into the computer)
Mass production – effectiveness can also be
improved this way; using up-to-date
equipment and assembly line methods to
produce large quantities of identical goods
Better technology and innovation
Reorganization of the company
13. Gross Domestic Product
Often referred to as the GDP
First measure of a nation’s economic
wealth
Total market value of all goods and
services produced in a country in a
year
Click this link to see a ranking of the
GDP for the U.S. and other countries
around the world
14. Individual Well-Being
Second measure of a nation’s wealth
GDP helps in judging the overall growth of
an economy; tells little about the economic
worth of individuals
Increase income improves the level of living
of an average family
Ex. number of families living in home they own,
number of adults receiving education after high
school
15. Entrepreneurship
Entrepreneur – starts, manages, and
owns a business
Growth of business within the U.S.
resulted from
Individuals wanting to own their own
businesses
Easy to start a business
16. Small Business
Any business that is operated by one
or a few individuals
Few small businesses produce goods
since it is costly
Many are one-person or family
operations
Examples – restaurants, gas stations,
consultants working from home with
the use of a computer
17. Franchise Business
Franchise – legal agreement in which a distributor
buys the right to sell the franchising company’s
product or service under the company’s name and
trademark
Examples – Subway, Bruster’s
Franchisor – parent company of a franchise
agreement that provides the product or service
Franchisee – distributor of a franchised product or
service
5 to 10 percent of franchised businesses fail; much
lower than non-franchised businesses
18. Risks of Business Ownership
Success depends on managerial
effectiveness
Risk is the possibility of failure
Competition from other businesses
Changes in prices
Changes in style
Competition from new products
Changes that arise from economic
conditions
19. Causes of Business Failures
Almost two-thirds of businesses fail from
economic causes
Industry weakness, low profits, and low sales
Other causes of business failure include
Finance causes (ex. expenses/debts)
Disaster and fraud (ex. hurricanes/theft)
Neglect causes (ex. poor work habits)
Strategy causes (ex. overexpansion)
Experience causes (ex. inadequate planning)
20. Intrapreneurship
Intrapreneur – employee who is given
funds and freedom to create a special unit
or department within a company in order to
develop a new product, process, or service
Largest corporations provide these types of
opportunities; valuable employees provide
the company with innovative products and
services
Example of Company – 3M that makes
Post-It Notes