Tough Choices for Academic Research Libraries
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From a presentation at Penn Libraries, October 2013. The challenge question: What are three tough choices academic research libraries face in support of teaching, research & learning, and how would you address them.
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Tough Choices for Academic Research Libraries
- 2. Challenge: What are the 3 toughest choices academic research libraries face in support of teaching, research, and learning, and how would you address them?
- 4. Universities are under enormous pressures from within and outside the academy to adapt to rapidly changing circumstances.
- 5. These changes call into question the value of higher education.
- 6. Our graduates face an uncertain future.
- 7. This has led to calls for greater affordability, transparency, and accountability.
- 8. All of this is happening while we witness the “unbundling of education.”
- 9. Get your content, credentialing, testing, and textbooks from the vendor(s) of your choice.
- 10. Remix & recombine in ways that are more affordable & customized to learners.
- 11. Technology change is rapid, relentless, & unpredictable.
- 12. We are on a roller coaster of rising expectations while budgets have (at best) leveled off or declined.
- 13. Sometimes you just want it all to stop...
- 14. This is the context within which academic research libraries operate.
- 15. Forces tugging on the university, are exerting pressure upon libraries as well.
- 16. There is no safe space to hide. This is the “new normal.”
- 17. The predictions are dire. Pundits & prognosticators tell us most institutions will not survive.
- 18. ? How do we survive in this time of rapid change? (Especially when we have full time jobs already.)
- 19. When there is no sun, we can see the evening stars. - Heraclitus
- 20. The fact that you may not see all aspects of your current situation, does not mean they don’t exist.
- 21. The sun represents the traditional, the familiar. The stars represent less obvious aspects of our situation.
- 22. When we look up at the night sky, perhaps new stars (or new opportunities) come into view.
- 23. What are we not seeing in our current situation that may help us navigate this changing environment?
- 24. A word about the sun: It’s warm & should be appreciated. We need both sun and night skies.
- 25. Let’s return to our intrepid diver who is considering taking the plunge. Fad
- 26. Perhaps she doubting she has what it takes. Or, she can’t swim. Or, the water is cold. Fad
- 27. Maybe no one will notice if she just stands there for a while and then leaves... Fad
- 28. Probably this whole swimming thing is a fad like MOOCs and digital humanities. Fad
- 29. But what if it’s not? What if...
- 30. Declining usage
- 32. Declining usage Unsustainable costs Viable alternatives
- 33. Declining usage Unsustainable costs Viable alternatives Demands for new services
- 34. Declining usage Unsustainable costs Viable alternatives Demands for new services What if all are indicators that we truly are in the midst of a major transition?
- 35. The good news is that Penn is ahead of the game. You’ve taken a holistic, longer term view than peers.
- 36. But it’s still going to be a challenge.
- 37. Tough choices
- 38. Technologies
- 40. 1997 1999 2005 How will you determine into which technologies 2010 2008 to invest limited time & resources? 2011 2012 2013
- 41. What services will you provide? Services?
- 42. Pew Internet and American Life Project, Jan. 2013 Library Services in the Digital Age 80% Borrowing books is very important 80% Reference librarians are very important 77% Free access to computers/internet is very important
- 43. Pew Internet and American Life Project, Jan. 2013 Library Services in the Digital Age 69% Tech “petting zoos” - likely to use 62% Redbox-like kiosks - likely to use 62% GPS in buildings - likely to use
- 44. The scale of change confronting research libraries is unprecedented, and successfully responding will require disruptive thinking and novel solutions. -- Rick Luce, No Brief Candle
- 45. How will you balance traditional & new services?
- 46. Who will help you lead & manage the transition?
- 47. How do you think differently when you have years of experience thinking in a particular way?
- 48. It can be daunting.
- 49. Thought Let’s do a thought experiment. experiment
- 50. Thought Imagine that all of the conditions are perfect. experiment
- 51. Thought You’ve decided upon a new service to roll-out. experiment
- 52. Thought The team is on-board. The technology choice is made. experiment
- 53. You decide to jump!
- 54. And you fail. Utterly & completely.
- 55. It’s ok. Come up for air. Learn from it.
- 56. Building the future is too important to fear a little failure.
- 57. How can we approach these challenges?
- 58. Values
- 59. Agency Values
- 61. Agency Values Intention This is the point from which we can act to make tough choices.
- 62. Try & assess as you go • Focus pilots on learning & do assessments • Agile approach: quick, iterative, responsive • Collect & publish data • Stories of real people Focus on learnin g
- 63. Try & assess as you go • Focus pilots on learning & do assessments • Agile approach: quick, iterative, responsive • Collect & publish data • Stories of real people Dashboards Videos Focus on learnin g
- 64. Make friends • Collaborate • Look up & cross institutional boundaries • Expand & leverage your network Radica l collab s
- 65. Make friends • Collaborate • Look up & cross institutional boundaries • Expand & leverage your network MOOC Research Streaming VIPs Radica l collab s
- 66. Communicate • Ask & listen • Publish your work & findings • Be open & transparent Ask + li sten
- 67. Communicate • Ask & listen • Publish your work & findings • Be open & transparent Blog Login page Ask + li sten
- 68. If we can imagine it, we can create it.