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#KimbiaWebinars @KimbiaInc
Pre, during and post event best practices
• Today’s Host: Taylor Shanklin, aka “T-Shank”
• Online Fundraising Is Our Jam!
• Favorite things: Coffee, chocolate, digital trends
• On “The Twitter” @kimbiainc @tshankcycles
• www. Kimbia.com
Special thanks to our friends at CASA of Travis County – Superhero run photo shown here
Get Your Event On
“Like A Boss”
Kimbia Webinar | July 2017
#KimbiaWebinars @KimbiaInc
So Many Types of Events
Basic Principles of Marketing & Engagement Apply
Run
Walk
Ride
Crowdfunding
Do-it-
yourself
Aka DIY
Giving
Days Galas Golf
#KimbiaWebinars @KimbiaInc
AGENDA
#KimbiaWebinars @KimbiaInc
1
2
3
Pre During
Post
#KimbiaWebinars @KimbiaInc
Pre-Event Planning
CHECKLIST:
• Build buzz early
• Last Year Matters:
Segment and
Incentivize
• Have the right
pre-event tools to
promote
• Take care of your
sponsor(s)
#KimbiaWebinars @KimbiaInc
#KimbiaWebinars @KimbiaInc
Look to Last Year’s
Participant Data
Who were the most engaged participants?
When was the highest registration period?
Ask last year’s attendees to attend again
What didn’t seem to work last year?
What worked?
#KimbiaWebinars @KimbiaInc
• Look at last year’s donation levels
• Did most gifts come in at, above,
below?
• Participant fundraising averages?
• Look at last year’s registration fee:
• Do you think it was too high/too low?
• What percentage of registrants gave an
additional gift?
• Look at the suggested fundraising goal:
• How many met, exceeded, failed to
meet?
• Plan to adjust and test: Test, Test, Test and
Iterate
Look to Last
Year’s $ Data
#KimbiaWebinars @KimbiaInc
Segment & Incentivize
1. Variable content, tailored to recipient
2. Early registration promos
3. Login to your fundraising center and
do x, y, z
4. Participation interval incentives
5. Create Competition
Team
captain
Major
Donor
Non
Fundraising
Participant
Friend of a
friend
supporter
Local
sponsor
Major
Donor
#KimbiaWebinars @KimbiaInc
Pre-Event Tools
Website Event Countdown | Fundraiser Story, mobile capabilities | Social Promotion | Pledge
#KimbiaWebinars @KimbiaInc
Empower Promoters
Tip! Read about Seth Godin’s advice on “Sneezers”
http://sethgodin.typepad.com/seths_blog/2010/05/the-circles-no-more-strangers.html
Who are
your
“sneezers”?
Fan Sneezers
The “Sneezed Upon”
#KimbiaWebinars @KimbiaInc
Pre-Event Tools Example:
Participant Messaging
#KimbiaWebinars @KimbiaInc
FOCUS ON THE BIG PICTURE
7weeksout
8weeksout
6weeksout
5weeksout
4weeksout
3weeksout
1weekout
2weeksout
Weekofevent
1-2weeksafter
Within24hours
COACHING: Registered Participants
HARDLAUNCH
Year-round Communication: Impact
SOFTLAUNCH9-10weeksout
RECRUITMENT: ALL-STAR SUPPORTERS
RECRUITMENT: Past Participants
RECRUITMENT: New Acquisition
Communications Timeline Example
#KimbiaWebinars @KimbiaInc
Sponsors
• Promote sponsors in
newsletters, site collateral,
table linens, etc.
• Ask sponsors to recruit
others in community
• Special matching funds
• Provide sponsors tool to help
you on their own site
#KimbiaWebinars @KimbiaInc
Test and Evolve
• Pre-event period is a good time to plan/test
• Registration paths
• Donation levels
• Incentives
• Adjust on the go when possible
• Make sure you are using analytics for real-
time information
#KimbiaWebinars @KimbiaInc
Day-of-Event
Live Events
• Check-in
process
• On-site
donations
• Volunteers
• Sponsors
• Live updates
Virtual Events
• Show Totals
• Social Media
• Specific
Hashtags
• Thank-yous
#KimbiaWebinars @KimbiaInc
Post-Event Proven Practices
• Show Total/Impact
• Thank You
• Continue the Giving Momentum
• Analyze and Understand
• Follow-up, and think through long-term nurture plan
• Post mortem: Improve for next year
• Invite to share their experience
• Over Coffee
• Survey
#KimbiaWebinars @KimbiaInc
• Post Event Numbers
• Leaderboards
• Videos of your event
• Call to action (Miss it?
You can still donate)
Website
Practices
#KimbiaWebinars @KimbiaInc
Don’t Forget the Other Channels
#KimbiaWebinars @KimbiaInc
• Revenue
• Gifts
• Average Gift
• # of Donors
• # of Participants/Registrants
• Online conversion rate (for
registration)
• Online conversion rate (for
donation)
KPIs You Should Care About
#KimbiaWebinars @KimbiaInc
Fundraising Participants Event Registration Giving Days / Virtual Events of Giving
Revenue per Participant % Early bird Revenue by fund or competitive element
Gifts per Participant* % returning Revenue by channel (online/offline)
% of Participants Fundraising* % making an additional gift with
registration
% making an additional gift with registration
% of revenue from $500+* % of revenue from fees vs.
additional gifts
% of revenue from fees vs. additional gifts
% of returning participants % of returning participants % of returning participants
% fundraising more YOY % fundraising more YOY % fundraising more YOY
KPIs by Campaign Type
#KimbiaWebinars @KimbiaInc
Example: Optimal Donor Conversion Flow
Stewardship Conversion
Ongoing Cultivation
#KimbiaWebinars @KimbiaInc
RECAP
#KimbiaWebinars @KimbiaInc
1
2
3
Pre During
Post
#KimbiaWebinars @KimbiaInc
Get Started Today
• Take the FREE event registration self
assessment.
• We will send to you after the webinar
• OR download now within the webinar
#KimbiaWebinars @KimbiaInc
WE DID IT! THANK YOU!
Want to see a demo of how Kimbia
can help you with your events?
Visit Kimbia.com
Email us: info@kimbia.com
Question for T-Shank?:
taylor@kimbia.com
#KimbiaWebinars #GOOYOW @KimbiaInc

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Get Your Event Fundraising On Like A Boss

  • 1. #KimbiaWebinars @KimbiaInc Pre, during and post event best practices • Today’s Host: Taylor Shanklin, aka “T-Shank” • Online Fundraising Is Our Jam! • Favorite things: Coffee, chocolate, digital trends • On “The Twitter” @kimbiainc @tshankcycles • www. Kimbia.com Special thanks to our friends at CASA of Travis County – Superhero run photo shown here Get Your Event On “Like A Boss” Kimbia Webinar | July 2017
  • 2. #KimbiaWebinars @KimbiaInc So Many Types of Events Basic Principles of Marketing & Engagement Apply Run Walk Ride Crowdfunding Do-it- yourself Aka DIY Giving Days Galas Golf
  • 4. #KimbiaWebinars @KimbiaInc Pre-Event Planning CHECKLIST: • Build buzz early • Last Year Matters: Segment and Incentivize • Have the right pre-event tools to promote • Take care of your sponsor(s)
  • 6. #KimbiaWebinars @KimbiaInc Look to Last Year’s Participant Data Who were the most engaged participants? When was the highest registration period? Ask last year’s attendees to attend again What didn’t seem to work last year? What worked?
  • 7. #KimbiaWebinars @KimbiaInc • Look at last year’s donation levels • Did most gifts come in at, above, below? • Participant fundraising averages? • Look at last year’s registration fee: • Do you think it was too high/too low? • What percentage of registrants gave an additional gift? • Look at the suggested fundraising goal: • How many met, exceeded, failed to meet? • Plan to adjust and test: Test, Test, Test and Iterate Look to Last Year’s $ Data
  • 8. #KimbiaWebinars @KimbiaInc Segment & Incentivize 1. Variable content, tailored to recipient 2. Early registration promos 3. Login to your fundraising center and do x, y, z 4. Participation interval incentives 5. Create Competition Team captain Major Donor Non Fundraising Participant Friend of a friend supporter Local sponsor Major Donor
  • 9. #KimbiaWebinars @KimbiaInc Pre-Event Tools Website Event Countdown | Fundraiser Story, mobile capabilities | Social Promotion | Pledge
  • 10. #KimbiaWebinars @KimbiaInc Empower Promoters Tip! Read about Seth Godin’s advice on “Sneezers” http://sethgodin.typepad.com/seths_blog/2010/05/the-circles-no-more-strangers.html Who are your “sneezers”? Fan Sneezers The “Sneezed Upon”
  • 11. #KimbiaWebinars @KimbiaInc Pre-Event Tools Example: Participant Messaging
  • 12. #KimbiaWebinars @KimbiaInc FOCUS ON THE BIG PICTURE 7weeksout 8weeksout 6weeksout 5weeksout 4weeksout 3weeksout 1weekout 2weeksout Weekofevent 1-2weeksafter Within24hours COACHING: Registered Participants HARDLAUNCH Year-round Communication: Impact SOFTLAUNCH9-10weeksout RECRUITMENT: ALL-STAR SUPPORTERS RECRUITMENT: Past Participants RECRUITMENT: New Acquisition Communications Timeline Example
  • 13. #KimbiaWebinars @KimbiaInc Sponsors • Promote sponsors in newsletters, site collateral, table linens, etc. • Ask sponsors to recruit others in community • Special matching funds • Provide sponsors tool to help you on their own site
  • 14. #KimbiaWebinars @KimbiaInc Test and Evolve • Pre-event period is a good time to plan/test • Registration paths • Donation levels • Incentives • Adjust on the go when possible • Make sure you are using analytics for real- time information
  • 15. #KimbiaWebinars @KimbiaInc Day-of-Event Live Events • Check-in process • On-site donations • Volunteers • Sponsors • Live updates Virtual Events • Show Totals • Social Media • Specific Hashtags • Thank-yous
  • 16. #KimbiaWebinars @KimbiaInc Post-Event Proven Practices • Show Total/Impact • Thank You • Continue the Giving Momentum • Analyze and Understand • Follow-up, and think through long-term nurture plan • Post mortem: Improve for next year • Invite to share their experience • Over Coffee • Survey
  • 17. #KimbiaWebinars @KimbiaInc • Post Event Numbers • Leaderboards • Videos of your event • Call to action (Miss it? You can still donate) Website Practices
  • 19. #KimbiaWebinars @KimbiaInc • Revenue • Gifts • Average Gift • # of Donors • # of Participants/Registrants • Online conversion rate (for registration) • Online conversion rate (for donation) KPIs You Should Care About
  • 20. #KimbiaWebinars @KimbiaInc Fundraising Participants Event Registration Giving Days / Virtual Events of Giving Revenue per Participant % Early bird Revenue by fund or competitive element Gifts per Participant* % returning Revenue by channel (online/offline) % of Participants Fundraising* % making an additional gift with registration % making an additional gift with registration % of revenue from $500+* % of revenue from fees vs. additional gifts % of revenue from fees vs. additional gifts % of returning participants % of returning participants % of returning participants % fundraising more YOY % fundraising more YOY % fundraising more YOY KPIs by Campaign Type
  • 21. #KimbiaWebinars @KimbiaInc Example: Optimal Donor Conversion Flow Stewardship Conversion Ongoing Cultivation
  • 23. #KimbiaWebinars @KimbiaInc Get Started Today • Take the FREE event registration self assessment. • We will send to you after the webinar • OR download now within the webinar
  • 24. #KimbiaWebinars @KimbiaInc WE DID IT! THANK YOU! Want to see a demo of how Kimbia can help you with your events? Visit Kimbia.com Email us: info@kimbia.com Question for T-Shank?: taylor@kimbia.com #KimbiaWebinars #GOOYOW @KimbiaInc

Hinweis der Redaktion

  1. Rules of marketing still apply
  2. I want to talk about anticipation. Imagine a time where you’ve had a lot of build up to go on a vacation, or to buy a product that is coming out, or to go to an event…..
  3. Understand last year’s event data to inform this year’s event.
  4. Look at last year’s donation levels Did most gifts come in at, above, below? Donation average? Participant fundraising averages? (To help you set goal) Look at last year’s registration fee: What percentage of registrants gave an additional gift? Look at the suggested fundraising goal: How many met, exceeded, failed to meet? Plan to adjust and test
  5. Targeted communication leads to superior performance. Open early and/or discounted registration for prior year participants (sense of urgency) Create special incentives for high $ fundraisers to convert to team captains (if you have teams) Create variable content for engaged vs passive participants Incentives for participants not fundraising online “Log into your center today, post link on your blog, get a special sponsor fundraising match: “Participants who access their event center are more valuable overall than those who do not.” Create, offer, and promote regular interval participation prizes Everyone registered this week can win X Those who get most gifts this week entered to win iPad (promote online fundraising) Create friendly competition and recognition Progress newsletter featuring high performing teams or individuals Tips from what those participants are “doing right” to incentivize others
  6. The personal centers: just because they are there, doesn’t mean participants will use them Create email series introducing tools and showing examples of successful fundraisers Provide resources and tem plates: “ask emails”, “thank you emails”Encourage social sharing Provide on the go tools: Pledge to give Resource centers with accessible collateral Encourage social sharing: Provide suggested social language Consider all the networks and visual media Optimize for on-the go fundraising Understand when and where participants are likely to pre-engage Make sure screen resolutions are part of your design
  7. Give your sneezers a megaphone Your highest $ donors are not always the ones with the most influence. Listen using social tools Interact Provide call to action language by channel Provide feedback and impact loops