Symphony, a Software and ITES company offers Information Technology Services, Software Development , Software Management and Maintenance , Managed Processes, Consultancy, Products and Project Management to its clients and partners as part of its package-based solutions approach.

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SYMPHONY TECHNOVENTURES PVT. LTD.
Company Profile
A104, Rizvi House,
Hill Road, Bandra (West),
Mumbai 400050
INDIA.
Call Us : +91 22 65121814
Fax Us : +91 22 26430634
Email : info@symphonytechnoventures.com
www.symphonytechnoventures.com
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COMPANY PROFILE
Symphony, a Software and ITES company offers Information
Snapshot Technology Services, Software Development , Software Management
Since 2003 and Maintenance , Managed Processes, Consultancy, Products and
Inception Year 2005 Project Management to its clients and partners as part of its package‐
Location : Mumbai, India based solutions approach.
Areas of Operation Starting its formal operations in the year 2005 and based in Mumbai,
Software Development India, Symphony Solutions, now known as Symphony
Products Technoventures Pvt. Ltd. has been in the field of IT since 2003. Since
Project Management our inception we are a technology‐centric organization. Our
Onsite Human Resource approach focuses on new ways of business combining IT innovation
Outsourcing and adoption while also leveraging on organization's current IT
Travel Related Back‐Office assets.
Operations Being a closely bound organization that has the strength and
Managed Services dynamism to address the global opportunities in the paradigm of IT,
Managed Processes we are committed to making a valuable difference to client business.
Data Digitization, We do this by focusing our energy on delivering measurable
Conversion, Tagging & business results, as we believe, in business,
Loading “If You Can’t Measure It, It’s of No Value.”
IT Consultancy We recognise that every customer has a unique context that is
shaped by their business models and goals, competitive challenges,
Countries of Operations size, constraints, and cultural sensitivities. We therefore take a
India “Customised Approach” and work collaboratively to architect
Australia solutions that optimise value for our customers. We offer flexibility
US in choosing delivery models and pricing structures.
The team comprise of highly motivated professionals with a zest for
Product/Services To life that is reflected in all they do.
India, Australia, US, UK, Middle East, The company caters to multiple domains providing IT services,
Holland products and solutions across various verticals.
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3. THE TEAM
Being a knowledge and service‐based company, building and maintaining the right team is core
and crucial for the company. It is this motivated and reliable team which enables the company
to be able to innovate product and service lines and to be able to cost‐effectively deliver it to its
large and receptive clients.
Symphony currently has a core team of young as well as seasoned professionals, each of whom
brings strong skills to the company. It is management's intent to selectively exploit its contacts
within the industry by offering attractive incentive packages to proven technicians.
Company executives comprise high calibre professionals whose experience’s create immense
synergy for the company. Our operations are currently handled by a team of 25+ dedicated team
and 20+ on‐contract and freelance professionals who are available to us on as‐required basis. The
Software team comprises of Graduate and Post‐Graduate Software as well as Test Engineers with
domain‐certifications in their respective areas of operations. All our Travel‐related IT executives are
IATA certified with varying domain‐related experiences.
With capacity to achieve scalability of 100+ professionals on immediate notice, the company can
address any impulse requirements of scalabilities for our clients in their projected time frame.
TRAVEL RELATED ITES OPERATIONS
Fare Loading
Primarily for large‐scale Consolidators and Consolidators‐custom built web‐
Airlines, the process involves Loading of applications.
Fares for Airlines across various sectors and Product Loading
seasons, and depends on complex rules, As one‐more‐step forward towards our goal of
providing end‐to‐end solutions to our Clients, we
terms and conditions as defined by the
have also ventured into the domain of Product
Airlines and IATA.
Loading. Product Loading involves interpreting
Currently we attend to 30+ Airlines
complex contracts and filling in the room types ,
Worldwide through our Consolidators.
facilities, rates with utmost accuracy.
Our Team of IATA‐certified people develop
With our team of experienced and Certified
Faresheets and have the Fares published on product loading consultants , we fullfill this
either GDS’s like Sabre, Galileo etc or onto demand , enabling the wholesalers/ travel
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4.
agents to focus on their core expertise and HR and Admin costs, as well associated
increase their revenues. liabilities to our client’s for this
operations is minimal.
Ticketing – Back Office
Because of Time differences, the team
After the Airline tickets are booked over‐the‐
here has been able to extend the
phone, website or over‐the‐counter, the
Availability‐time of our clients to the
information is relayed to Back‐office operations
Airlines.
center in e‐format. Our staff then generates
PNR, has the tickets issued and payment Fares are loaded so that online booking
transacted. engines will auto price.
Updates are done throughout the year
Auditing Low cost yet guaranteed accuracy
Auditing of all the tickets that have been issued Cost per published fare sheet/ticket sale
occurs wherein actual tickets are compared to has gone down.
the Rule‐sheets issued by the Airlines for the Because of our dedicated team, the
respective Agent/Front‐office. Also are productivity in terms of Quality, Quantity
compared the funds that have been and Complexity of Fare sheets or ticket
transacted. In case of discrepancies, ADR’s sale transactions has been sufficiently
are raised and action taken by the Airlines. high to justify the remote operations.
Response Time to issues and problem‐
Some of the Cost Benefit Analysis by our areas is more or less immediate.
clients for these Back‐office Operations
show benefits to them on the following lines Some of our international clients in this
domain :
HR resource availability in India in terms
Ticketech Solutions Pty. Ltd.
of quantity is much higher while at the
Orient Express Travel Group,
same time the quality is at‐par to
Australia
Australia. So Scalability and at times,
Fourcorners Travel, Australia
redundancy is always available to the
Easyrec, Australia.
client.
Curacao‐Actief, Holland
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5. DATA‐RELATED ITES OPERATIONS
Data Digitization and Loading
Converting Judgment, case laws, court Data Conversion
filings, contracts, statutes, articles, and Conversion of data across various
other legal materials from hard copy databases on different platforms
formats into digital/electronic format Data Conversion via Input / Output for
Conversion of paper to digital format for almost any media.
text, symbols, engineering drawings, Data Conversion for databases, word
Architectural designs, electrical processors, spreadsheets.
schematics, terrain maps and piping Business Transaction Data entry like
network drawings sales / purchase / payroll.
It ensures you get electronic documents Data entry of E‐Books
that can be searched, edited, re‐ Data Entry and compilation from
formatted, reused, indexed and Web site
organized into dynamic, live information Data Capture / Collection
assets Data Entry from hardcopy/Printed
Also digitize hand written pages, Material into Ms Office
crumbling/aged material, multiple page Strategic Data Entry into Software
size and column formats, document with Program and application
images, tables and other graphics, Receipt / Bill Data Entry
Receive scanned copies in tiff format – Catalog Data Entry.
convert scanned files to text files using Data Entry for Mailing List/Mailing
OCR and ensure that converted product Label.
is 99.99% accurate by doing QA by our Manuscripting typing in to word
team. Taped Transcription in to word.
Copy, Paste, Editing, sorting, Indexing
Data in to any format.
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Other standard and custom‐made
XML TAGGING
software packages as per Analyzing data and developing
requirement. DTD/Schema.
Add / Remove / Change Record Modifying third party DTDs.
Delimiters. Writing conversion specifications.
Convert Raw Data into MS Office. Pre ‐ Migration data clean up.
Text to PDF and PDF to Word OCR / Capture the document.
Data Compilation in PDF from Several XML/SGML Conversion.
Sources. Proofing, Validation and QC Audits.
E‐ Book Conversion.
Conversion from Page maker to PDF
format.
Conversion from Word to HTML
format
SOFTWARE DEVELOPMENT
At Symphony, we conceptualize developments in technology, and work with clients to deliver added
value through cost savings, productivity, improved quality and time‐to market.
Symphony provides solutions for a dynamic environment where business and technology strategies
converge. Our approach focuses on new ways of business, combining IT innovation and adoption
while also leveraging on organization's current IT assets.
Our innovative teams at Systems Management have designed methodologies to generate
substantial value, by reducing time‐to‐market and to ensure a high level of predictability in the time,
cost and quality of our projects. This is primarily towards our focused commitment of providing
substantially superior IT solutions at a lower cost.
Client goals and their strategic business objectives are of utmost importance. Hence our focus is on
working with our clients to create and optimize their business designs and thereby maximizing
leverage through value generation.
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7. SOFTWARE DEVELOPMENT ‐‐ PROJECTS
Data base Domain: Oracle, MS SQL Server,
With our experienced team of professionals, we
MySQL, Postgres.
undertake software development for both
Language Expertise:
domestic and international customers. The
Microsoft technologies: Visual Basic,
Company’s proposed area of specialization Visual C++, Dot‐Net framework etc.
Open systems: C, C++, Bash.
includes software development in Linux was
well as Windows based applications. Sun Systems: java, java beans, java
applets/servlets, JDK, JDBC etc
We have a vast experience in design and
development of large integrated commercial Web Development/Internet technologies :
PHP, ASP, J‐script, VB‐script, Perl /CGI,
applications customized to user needs.
HTML, DHTML, SHELL CGI, and XML,Python.
We also offer outsourcing or contract Etc.
programming services on either on‐site or
Custom Linux OS Development. Web
off‐site basis. Application Development
Linux & Windows CE Embedded Systems
Though not limited, the following list provides
Thin Client Technologies
an indicative list of the Software Technologies
we work on : All Open Source Technologies : Installation,
Customization, Management, Development
and Consultancy.
Platforms: Windows, Unix, Linux
Some of our Major IT Projects
Implementation of Banking solution at Union Bank Of India, C.K.P. Co‐Operative Bank
Development & Implementation of Web‐based Online Enterprise Application for Sony
Entertainment Television (The onealliance.biz Group). One alliance is the conglomeration
of 13 channels, which include Discovery, SetIndia, AXN, Ten Sports etc.
Development & Implementation of Enterprise Application for Endemol India. Endemol is
available at www.endemol.com.
Development and Maintenance of CRM Application for Insignia Marketing Solutions –
Australia.
Deployment, Implementation and Customization of two Open Source Projects at Writer
Corporation, India
Network Monitoring System
CRM Application
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8. SOFTWARE DEVELOPMENT ‐‐ PRODUCTS
SWAN INTERNET GATEWAY
IT is a full‐featured Internet Gateway with a proxy and caching server/bandwidth‐controller
especially developed to handle various demands of Internet Connectivity and Security.
Currently it is deployed efficiently at many Internet Service providers.
Key features:
Effective Bandwidth Control and monitoring
Smart Caching Mechanism.
Extensive and Secure Server Control.
Detail User‐friendly, Web based Graphical User Interface (GUI) for Administration.
Detailed Log reports.
Highly reliable Server based Authentication Module.
Easily upgradeable with add‐ons like Mail server, communication gateway etc.
ITHINC – THIN CLIENT SOLUTION
iThinc is an embedded solution that converts a diskless node into a full‐featured thin
client, supporting all major connectivity protocols. iThinc launches a small, stateless
client that connects to application servers. The iThinc O/S is fully self‐contained and
communicates with its environment by means of industry standard IP protocols.
Features
Support for Laptops.
Display Support form 8‐bit to 32‐bit based on Server Operating System
support.
Remotely administer thin clients using VNC and telnet
Network card and video card auto detection
Eliminates Client/Node Desktop Hardware Upgrades, since all computing is on
the server.
Centralized Administration.
Centralized Software Upgrades. (To be done only on the Server.)
Maintenance free with no possibility of OS corruption.
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9. Read‐only file system on iThinc, thus providing highest protection against
software corruption or virus attacks.
Provision for fallback options for booting the node from various sources, viz
Local boot (DOM), Remote boot (PXE) and Local Hard Disk boot if required.
Typical Setup time for iThinc solution is very small with least changes required
in existing network setup.
DIGITAL SIGNAGE APPLIANCE PRELOADED WITH OPTIMIZED DIGITAL SIGNAGE OS.
Features
Show live TV, cable and video feeds
Split the screen into up to dynamic content area
Create dynamic tickers/crawls using RSS or text feeds
Display URLs/websites as part of content schedules
Control display hardware remotely (e.g. turn screens on and off at specific times)
Rotate the display for use with portrait‐style monitors.
Automatically copy content from USB
Supports Multiple audio/video codecs , mpg4, divx, digital content, mp3 etc.
Supports High resolutions above , 1280 * 1024 pixels.
Auto rotation of content based on time, date schedules.
Auto shutdown of the display based on time.
Highly scalable ‐ Support for multiple screens from one server.
CHANNEL DISTRIBUTION MANAGEMENT SYSTEM ( CDMS )
Channel Distribution Management System is an exhaustive workflow management system to
manage operations for channel distribution.
Component modules include sections to take care of Inventory , Logistics, Payments and receipts ,
distribution & operator management.
These products complement each other in their implementation environs.
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10. CONSULTANCY SERVICES, NETWORK MANAGEMENT & SYSTEM INTEGRATION
IT Infrastructure availability is critical to any business. It’s never been more challenging
building solutions with myriad of technology choices supporting an ever‐dynamic business
environment.
Whenever a new application or system is scheduled to go online, a proper infrastructure
assessment is done to align the IT infrastructure with the client’s business objectives.
Achieving seamless integration is not all that easy as it appears, as it involves integration of
internal, home grown applications, legacy systems with the external business processes and
systems.
A careful road map that will help customers meet the current and future business
requirements of the enterprise is developed. As part of System Integration process we
provide the following functionalities to our client:
Architect, Integrate and Manage custom application and information infrastructures.
Integration of Software and Hardware components.
Network Integration.
Enterprise Application Integration.
If need be, Legacy Migration.
Reduce Systems/IT Total Cost of Ownership.
Maximize investments in existing systems.
The Breadth and Depth of our System Integration and Application development capabilities
enables us to leverage the client’s IT investments, minimize his risk and deliver complete
system integration services and solutions addressed to his unique IT needs. To maximize
compatibility, interoperability and enterprise wide IT integration, we delve on the following
steps:
Strategic Planning.
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11. Strategic Audit of current state and needs. Includes study on current
architecture, network, server environment, management tools and
related elements.
Costs, returns and schedules
Operational Assessment and Benchmarking.
Asset Rationalization and Optimization
Consolidation and Integration services.
Detailed Bill of Materials.
Architecture Definition services.
Network Architecture and Definition
Architecture prototyping
Technology evaluation
Arriving at the IT architecture.
Planning and Implementation.
 Framework Adaptation
 Transition Services
As System integrators we not only intend to provide our client’s with a one‐stop solution,
but also leverage our exposure across technologies to their functional domains.
HUMAN RESOURCE OUTSOURCING
Symphony helps with the process and administration of staffing senior and C‐level professionals.
Using external resources or internal employee pools, we fill positions that open for a limited amount
of time due to temporary business changes, projects or gaps in permanent employee work schedules
(vacations, etc.). The placement can also be on permanent basis. Our domain includes, though not
limited to,
Recruiting
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12. Staffing
Offer/Screen Candidates
Orientation
Promotional Orientation
Competency Assessment and Management
Performance Management
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13. OUR CLIENTS & PARTNERS
Disclaimer : All trademarks, service marks, registered marks, or registered service marks in this document are
the property of their respective owners. Symphony Technoventures Pvt. Ltd. assumes no responsibility for any
inaccuracies in this document. Symphony reserves the right to change, modify, transfer, or otherwise revise
this publication without notice.
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