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Social Learning for IBM People Managers
                       using Communities




    IBM Confidential                                             1
1
What has changed?




            IBM Confidential   2
2
What comes to mind when we refer to ‘social learning’?



        A cross-collaborative office setting?

        A classroom where individuals conduct role-plays and
         apply them to their environments once they return to
         their jobs?

        An online community where everyone is free to ask
         questions of other members?




               IBM Confidential                                 3
3
Are People Managers spending enough time on self-development?




                           People Managers to spend twice the amount of time
                                      to develop their own skills.


              IBM Confidential                                                 4
4
People managers need to better connect and learn from their peers, learn from
       other managers, about management in other cultures and locations,
       experiences (good and bad) on management topics (PBC discussions etc.)




    What’s in it for People Managers?

       access to all information related to IBM Managers.
       invitations to community watercooler calls
       being part of ‘Leader develop leaders’
       access to exclusive events/sessions planned for the community members
       network with new and experienced managers including VPs and Directors




                   IBM Confidential                                                 5
5
Global Manager Community Aligned with Top Leadership and Other
    Manager Communities Across the Enterprise




              IBM Confidential                                       6
6
IBM Manager Community is current and active.




              IBM Confidential                     7
7
IBM Manager Wiki is contemporary..




               IBM Confidential          8
8
9



                                                                                 (as on 1st Oct 2012)

        Don't build, grow: The community has grown by 247% in last 15 months..




                   IBM Confidential                                                            9
9
Manager Community as on today..

     •   Membership from 64 different
         countries
     •   51% members from GMU
     •   Most number of members from US,
         India, Australia, South Africa,
         Canada and China resp.




         Data points: 3988. using Oltruta




                           IBM Confidential   10
10
Managers are engaged and learning!




               IBM Confidential           11
11
Community is abuzz
 Providing useful tools, tips, techniques and support to new managers..




             IBM Confidential                                             12
12
The Community Value survey tables impressive growth..



                                                         Manager Community Value Survey 2012
     80%                                                                                                                                         18%
                          17%
                                74%
     70%                                                                                               70%                             71%       16%

                                64%                               65%                                                                  64%
                                                                                                       63%                                       14%
     60%                                                    13%
                                                                  58%                            12%                             12%
                                                                                                                                                 12%
     50%
                                                                                                                                                 10%
     40%
                                                                                                                                                 8%
     30%
                                                                                                                                                 6%
     20%
                                                                                                                                                 4%

     10%                                                                                                                                         2%

     0%                                                                                                                                          0%
                Increase my Leadership          Connect and collaborate with        Connect with other managers       Establish and develop my
            effectiveness through networking.   managers for problem-solving.      through watercoolers, forums and             network.
                                                                                               sessions.

                                                             % change           Year 2012       Year 2011

 417 Responses
                         IBM Confidential                                                                                                             13
13
Community members are finding value, recommend the community.

A good set of resources, links and people in one place       As a new manager, it has
                                                             been a great place to
                                                             learn and gain new
A link to other IBM managers, and a true feeling of
                                                             insights
community.


I am learning from other IBM managers ,           The manager calls and forums
especially from their personal experiences.       have been very helpful.


 This is by far one of the best communities I have seen in IBM, where people have a
 genuine interest to share, learn and network. Great events, learning activities and
 community building. we're share there are great efforts behind it but it surely pays
 off!


              IBM Confidential                                                          14
14
15




 Time for questions..




             IBM Confidential   15
15

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Social learning for IBM people managers using community

  • 1. Social Learning for IBM People Managers using Communities IBM Confidential 1 1
  • 2. What has changed? IBM Confidential 2 2
  • 3. What comes to mind when we refer to ‘social learning’?  A cross-collaborative office setting?  A classroom where individuals conduct role-plays and apply them to their environments once they return to their jobs?  An online community where everyone is free to ask questions of other members? IBM Confidential 3 3
  • 4. Are People Managers spending enough time on self-development? People Managers to spend twice the amount of time to develop their own skills. IBM Confidential 4 4
  • 5. People managers need to better connect and learn from their peers, learn from other managers, about management in other cultures and locations, experiences (good and bad) on management topics (PBC discussions etc.) What’s in it for People Managers?  access to all information related to IBM Managers.  invitations to community watercooler calls  being part of ‘Leader develop leaders’  access to exclusive events/sessions planned for the community members  network with new and experienced managers including VPs and Directors IBM Confidential 5 5
  • 6. Global Manager Community Aligned with Top Leadership and Other Manager Communities Across the Enterprise IBM Confidential 6 6
  • 7. IBM Manager Community is current and active. IBM Confidential 7 7
  • 8. IBM Manager Wiki is contemporary.. IBM Confidential 8 8
  • 9. 9 (as on 1st Oct 2012) Don't build, grow: The community has grown by 247% in last 15 months.. IBM Confidential 9 9
  • 10. Manager Community as on today.. • Membership from 64 different countries • 51% members from GMU • Most number of members from US, India, Australia, South Africa, Canada and China resp. Data points: 3988. using Oltruta IBM Confidential 10 10
  • 11. Managers are engaged and learning! IBM Confidential 11 11
  • 12. Community is abuzz Providing useful tools, tips, techniques and support to new managers.. IBM Confidential 12 12
  • 13. The Community Value survey tables impressive growth.. Manager Community Value Survey 2012 80% 18% 17% 74% 70% 70% 71% 16% 64% 65% 64% 63% 14% 60% 13% 58% 12% 12% 12% 50% 10% 40% 8% 30% 6% 20% 4% 10% 2% 0% 0% Increase my Leadership Connect and collaborate with Connect with other managers Establish and develop my effectiveness through networking. managers for problem-solving. through watercoolers, forums and network. sessions. % change Year 2012 Year 2011 417 Responses IBM Confidential 13 13
  • 14. Community members are finding value, recommend the community. A good set of resources, links and people in one place As a new manager, it has been a great place to learn and gain new A link to other IBM managers, and a true feeling of insights community. I am learning from other IBM managers , The manager calls and forums especially from their personal experiences. have been very helpful. This is by far one of the best communities I have seen in IBM, where people have a genuine interest to share, learn and network. Great events, learning activities and community building. we're share there are great efforts behind it but it surely pays off! IBM Confidential 14 14
  • 15. 15 Time for questions.. IBM Confidential 15 15