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SBB 4363 : ESSENTIAL OF
KNOWLEDGE MANAGEMENT
 Assingment#2: Knowledge Transfer Strategies
      Topic : STRATEGIC TRANSFER


                  Group Members

     MOHAMAD ALEEM BIN MOKHTAR [14417] BIS
   MUHAMMAD ARIFF BIN MOHD DAHALAN [13668] BIS
        ALDRICH GABRIEL JAIB [15092] BIS
INTRODUCTION

• Strategic Transfer is about transferring very complex
  knowledge.
• It is also complex in nature and of extreme importance thus the
  implementation of the transferred knowledge also impacts large
  parts of the system.
• It impacts large parts of the organization and is applicable when
  collective knowledge (tacit and explicit) is required to finish a
  strategic task that occurs irregularly but is vital to the entire
  organization.
• The transferred knowledge originates from different geographic
  locations which has different cultures, technology and different
  set of competitors.
BOOK EXAMPLE

• Steve was given the responsibility to reduce the
  cost of British Petroleum's Venezuela operation
  from $ 70 million to $ 40 million almost by half and
  he was given just seven weeks to get the job done.

  –   To create the design for the new organization,
  –   To develop a plan for staff selection,
  –   To determine how it would meet the financial goals,
  –   To design the human resources packages that would be offered, and
  –   To come up with a communication and implementation plan for each
      element.
OWN EXAMPLE


• Tactical training for army and police with various
  countries such as New Zealand, ASEAN,
  United Kingdom etc.
CRITERIA BASED ON OWN
                 EXAMPLE

• Explicit – Tactical courses learning.
• Tacit – Practical in mock battlefield, e.g. -
  Scorpene training for RMN submarine crews in
  France.
DESIGN GUIDELINES (1/ 2)

                • It is defined as the collective knowledge of
                  an organization required to complete a
Definition        strategic task that occurs occasionally but is
                  crucial to the entire organization.



Similarity of   • The receiving team does a task that impacts
   Task           the whole organization in a context different
                  from that of the source team.
and Context


Nature of       • Irregular and Non Routine.
the Task
DESIGN GUIDELINES (2/ 2)

             • It is defined as the collective knowledge of an
 Type of       organization required to complete a strategic
Knowledge      task that occurs occasionally but is crucial to
               the entire organization.


             •   Knowledge desired is recognized by senior level managers.
             •   Knowledge specialist collects and interprets the knowledge.
 Design      •   Collection occurs in real time rather than retrospectively.
Guidelines   •   Focus is on the end user.
             •   Multiple voices are synthesized.




             • Magpies Holdings acquires Lady of Turin Sdn.
               Bhd. In a year’s time, another team from a
Example        different location uses what was learnt with
               Magpies Holdings to acquire Potters United.
Knowledge Transfer Strategies: Strategic Transfer
Knowledge Transfer Strategies: Strategic Transfer

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Knowledge Transfer Strategies: Strategic Transfer

  • 1. SBB 4363 : ESSENTIAL OF KNOWLEDGE MANAGEMENT Assingment#2: Knowledge Transfer Strategies Topic : STRATEGIC TRANSFER Group Members MOHAMAD ALEEM BIN MOKHTAR [14417] BIS MUHAMMAD ARIFF BIN MOHD DAHALAN [13668] BIS ALDRICH GABRIEL JAIB [15092] BIS
  • 2. INTRODUCTION • Strategic Transfer is about transferring very complex knowledge. • It is also complex in nature and of extreme importance thus the implementation of the transferred knowledge also impacts large parts of the system. • It impacts large parts of the organization and is applicable when collective knowledge (tacit and explicit) is required to finish a strategic task that occurs irregularly but is vital to the entire organization. • The transferred knowledge originates from different geographic locations which has different cultures, technology and different set of competitors.
  • 3. BOOK EXAMPLE • Steve was given the responsibility to reduce the cost of British Petroleum's Venezuela operation from $ 70 million to $ 40 million almost by half and he was given just seven weeks to get the job done. – To create the design for the new organization, – To develop a plan for staff selection, – To determine how it would meet the financial goals, – To design the human resources packages that would be offered, and – To come up with a communication and implementation plan for each element.
  • 4. OWN EXAMPLE • Tactical training for army and police with various countries such as New Zealand, ASEAN, United Kingdom etc.
  • 5. CRITERIA BASED ON OWN EXAMPLE • Explicit – Tactical courses learning. • Tacit – Practical in mock battlefield, e.g. - Scorpene training for RMN submarine crews in France.
  • 6. DESIGN GUIDELINES (1/ 2) • It is defined as the collective knowledge of an organization required to complete a Definition strategic task that occurs occasionally but is crucial to the entire organization. Similarity of • The receiving team does a task that impacts Task the whole organization in a context different from that of the source team. and Context Nature of • Irregular and Non Routine. the Task
  • 7. DESIGN GUIDELINES (2/ 2) • It is defined as the collective knowledge of an Type of organization required to complete a strategic Knowledge task that occurs occasionally but is crucial to the entire organization. • Knowledge desired is recognized by senior level managers. • Knowledge specialist collects and interprets the knowledge. Design • Collection occurs in real time rather than retrospectively. Guidelines • Focus is on the end user. • Multiple voices are synthesized. • Magpies Holdings acquires Lady of Turin Sdn. Bhd. In a year’s time, another team from a Example different location uses what was learnt with Magpies Holdings to acquire Potters United.