There are some common mistakes that most of us do while designing an e-Commerce site. Some of them are lack of detailed product information, hiding contact information, a long or confusing check-out process, requiring an account to order, an inadequate site search engine, poor customer service options. There are so many. For more just continue reading:-

1. Keyideas Infotech (P) Limited
Transforming your Ideas into Reality
10 Common Mistakes in
eCommerce Design
Web: www.keyideasinfotech.com | www.keyideasglobal.com
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2. Introduction
There are some common mistakes
that most of us do while designing a
eCommerce site. Here, we are going
to focus those mistakes so that we
can be more cautious in this regard
and can design a perfect eCommerce
Site.
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3. 1. Lack of Detailed Product Information
Provide as much
product
information as
you can. Sizes,
materials,
weight,
dimensions, and
any other
pertinent
information
depending on
what the product
is.
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4. 2. Hiding Contact Information
Put your contact
information in an
easy-to-find place
on every page of
your website. The
most obvious
places to put your
contact
information are
either in your
header, the top of
your sidebar, or in
your footer.
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5. 3. A Long or Confusing Check-out Process
Follow the ideal
model as closely
as you can. If you
have to include
other pages, try
to make them as
quick and easy to
fill out as
possible.
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6. 4. Requiring an Account to Order
There’s an easy
fix for this.
Instead of
requiring a
customer to sign
up for an
account before
they order, offer
them the option
at the end of
their ordering
process.
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7. 5. An Inadequate Site Search Engine
Make sure the
ecommerce
software you’re
using has a good
built-in search
engine, or look
for plug-ins to
extend its
functionality.
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8. 6. Poor Customer Service Options
Use a ticketing
system for
customer service
inquiries,
especially if you
don’t have a
phone number
available.
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9. 7. Tiny Product Images
Either provide
large images
right on the
product page or
allow users to
click on an image
to zoom in. You
want users to be
able to view the
image as large as
is practical on an
average monitor.
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10. 8. Only One Product Image
Include more
images. Four or
five images of
each product are
ideal, offering
enough views to
allow a consumer
to feel
comfortable that
they know exactly
what they’re
getting.
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11. 9. Poor Shipping Cart Design
Make sure your
cart lets a user
add an item and
then return to the
last page they
were on. Even
better: allow
them to add an
item to their cart
without ever
leaving the page
they’re on (by
using a mini cart).
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12. 10. Lack of Payment Options
Use a payment
service that lets
customers pay
with each major
credit card, and
preferably also
with an
electronic check.
Adding a PayPal
checkout option
increases the
choices your
customers have.
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13. Our Services
 Website Designing and
 Software Solution
Development
 Mobile App Development (iPhone,
 Web Application Development
 Custom Web Design
 E-Commerce Development
 Real Estate Web Development
Android, Windows, Blackberry)
 Custom App Development
 Database Design and Development
 Software Testing and Maintenance
 CMS (Content Management System)
 Technologies
 Internet Marketing
 SEO (Search Engine Optimization)
 SMO (Social Media Optimization)
 SMM (Social Media Marketing)
 ASP.NET, VB.NET, C#
 PHP, Zend, CodeIgniter, CakePHP
 iOS, Android, Windows
 AJAX, Jquery, HTML5, CSS3
 WordPress, Joomla. Dotnetnuke
 Magento, OpenCart, OsCommerce
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14. Contact Us:
Keyideas Infotech (P) Limited
Web:
www.keyideasinfotech.com
www.keyideasglobal.com
Email:
info@keyideasinfotech.com
Phone:
+1 617 934 6763 (USA)
+44 20 3286 6763 (UK)
+61 2 8006 6763 (AUS)
Skype:
keyideasphone
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